Only emergency electrician out of 6 that I called that responded on a Sunday before a holiday…read more He came out and inspected my breaker box that was hot to the touch and frequently tripping, and diagnosed the issue quickly He said he could have replaced the main breaker right there but it wouldn't have fixed the long term issue I feel like he could have made a bit of cash fixing the immediate problem and leaving the main breaker to eventually break again, but instead told me the truth and how to fix the long term problem instead Thanks Walid!

I needed an extra electrical outlet installed in my garage. Care Electric's associates did an…read moreexcellent job (installing the wiring inside the drywall). Ver pleased with them and happy to recommend them.

I have utilized Jess howard electric for close to 10 years now. And they never have failed me once…read more I have had them work on electrical box by my pond. I have had them work on electrical issues inside my house as well as as I've had them work on electrical issues around my pavilion and they have never once said the job was too big or too small. They just showed up and got it done. In these days where it's hard to find a contractor someone to help you out in a jam, it is nice to have a business like this that shows up and just gets it done. I'm so thankful for them. Thank you for all of your help. Larry Todd.

Jess Howard did an outstanding knob and tube upgrade in my home for a very reasonable price. Other…read morecompanies required my plaster walls to be completely removed before they would rewire. Jess Howard's team was able to do the upgrade with minimal damage to the walls. Small holes were strategically placed so that the Romex could be fished through. The techs, Narmo and Chris, were very knowledgeable, efficient and thorough and were always pleasant and courteous. They willingly answered any questions I had related to the project and were a joy to work with. They also took great care in containing the dust and promptly cleaned as they worked. Jess Howard is extremely busy but scheduling with Clint was a breeze. I will definitely call on them in the future and I highly recommend them.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Had them out to clear a down spout drainage pipe. They refused insisting it required a $5500 line…read morereplacement and extension. I ended up having to do the work myself. They still insisted on a $69 service fee. I guess it's a house game. Not going to roll the with them in the future bad business ethics.

Years ago, The Electric Connection installed a Casablanca-brand ceiling fan/light. Recently, one of…read morethe four light bulbs needed to be replaced. When the light bulb was removed, the socket became disconnected. The Electric Connection technician Asad Al-Asad came to our home by appointment, and in 15 minutes, the light bulb socket issue was resolved. It was impressive that the service delivered by Asad was so complete in so little time. Les W. Conkey

Lost power to some kitchen outlets, including the Fridge. They called an where able to get to me an…read morehr. earlier than expected. It took about an hr. Great price! A commercial electrician told me to call them.

Gerry is "Old School" work ethic driven with a passion to make sure every customer experience meets…read moreor exceeds their expectations for Total Satisfaction! A Vietnam War Veteran, Gerry has visited my Violet Meadows home in Pickerington, OH with frequency for going on 20 Years Now! Every occasion for our home that needed a new electrical related feature of any kind encompassed my call to Gerry Riley of Riley Electric Services. I know well his commitment for furnishing excellence and a matched capacity for delivering timely customer support. He insists on being exceptionally fair with his work rates and verifies your complete satisfaction as he wraps up his assigned projects. I completely trust that his State of Ohio Professional Electricians License that he has held for 48 years now and counting is the mark of a continuously improved skill set for learning for best practices. His insured skillset to address all needs from the Control Panel to the Doorbell, Light Fixtures, Wall Switches/Controllers, Laundry Room renovation rewiring for a High Load Electric Dryer, rerouting of feeds for Dryers, Ceiling Can Lights, Under Cabinet Lights, Stovetop and Dual Oven High AMP Wiring, Garbage Disposal Wiring switches, EMP Shield Device Installations for Generators, Control Panels, Hot Tubs and more. Most recently, Gerry visited my home to troubleshoot a Hot Tub shorting out issue as a follow up to concerns that I had for a Hot Tub Service Contractor that was addressing leaks and thereafter, not convincing me on their findings for expensive fixes... that did not resolve the shorting issues. So... I called Gerry. Very quickly, Gerry addressed the matter at hand and illuminated the issues with great clarity to both the Hot Tub Field Technician & the Management levels of the Hot Tub Company. Gerry took the time to educate their assigned youthful Technician on the electrical tooling meters that are critical to start with in the process of properly assessing a shorting issue. Such AMP Meters were not part of the Hot Tub Technicians toolbox. This effort by Gerry saved me over $1,000 in Hot Tub billings that have subsequently been acknowledged as errant in this case due to Gerry's illuminating the facts. Gerry has also aligned with fellow professionals in the area of Duct Venting as he manages Restaurant Chains for all their Electrical and Venting requirements. I highly recommend that you call Gerry for an estimate as any (new or existing) residential needs surface across the scope of his services offered. Gerry's earning of 5-Star Ratings for his services within our HOA Community has his Riley Electric Service company now listed on an exclusive Business Service Directory for our 180+ homeowners across his categories of services rendered. Sincerely, Thomas Barry 'Tom' - {Violet Meadows Neighbor since 2004}. Vice President of the VMHOA Board / Architectural Committee - Chair /Business Service Directory - Chair.

We are very pleased with Jerry. We had problems with our water heater and called his company on…read moreweekend and Jerry picked up and was there and came the next day (on a Sunday!) and fixed it. He has over 45 years experience and has strong knowledge, he is kind and always there when we call him. We recommend Jerry and his company and I can say after calling all the other ones, HE IS THE BEST!!!!! YOU ARE in BEST HANDS AND HE REPAIRS AND FIXES IT PROPERLY. HIS RATES ARE ALSO VERY FAIR. TOP RECOMMENDATION! JERRY IS THE BEST IN PICKERINGTON!

Quality Electric is an honest company that fixed our electrical problems quickly and relatively…read morecheaply. Brandon was like a detective, diagnosing and repairing what turned out to be three separate problems. The first two problems he resolved pretty quickly. The third one, no power to our 1931 detached garage, was a stumper, and he called his supervisor. I appreciated there being a more experienced electrician he could turn to. In the end, Brandon noticed an obsolete outlet on the wall of the garage down near the floor. He figured out that water had gotten into the outlet wiring, which was still live (!) and that had caused the problem. Fortunately, there were two wires in the metal conduit from the house to the garage, and he was able to attach our garage electrical service to the newer one. This was a much better outcome than digging a trench through the back yard from the garage to the house to run new wire and conduit. A less honest and competent company might have dug a trench to create a bigger, more expensive project. The office staff is also very professional. Setting up the appointment, paying the invoice and having a receipt emailed was easy.

The name is misleading, would not consider this quality. Called the company last Friday, explaining…read morethe scope of the project for my House and the type of quote that I would need. Informed they would need to send this to the residential project manager and would have someone call me. The time was set up for today. A gentleman came out I explained what was going on same as I did on Friday. He proceeds to tell me that this type of quote would need technicians to come out and do all the testing and that would take at least a half a day to a days worth of work to be able to generate that kind of quote. I asked if he could look at an outlet to see if looked like it was grounded properly or if there was any knob and tube present visually present in the house up in the attic he told me he's not able to do that. I then asked him what the purpose of him coming out today is and why both our time waswasted given that I explained this whole situation on Friday. He blamed his office receptionist saying that it is not the receptionist role to schedule a technician call versus him coming out. I explained we had another electrical company come out this week with technicians having no problems giving us a quote. This company has breakdowns in communication they waste your time to take off work. I would have had no problem paying for a quote today, had it been setup that way. He was insistent I wanted a free quote. The company just had a failure of communication and what should have been done today. He also informed me he is the vice president of the company. If that's the case I would keep that info to myself, As a VP he's not accepting responsibility.

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)

Franklin HVAC Co technicians Carlos and Pierre were knowledgeable, personable and did an excellent…read morejob checking my furnace and air conditioner then making the needed repairs on my furnace. I Admired their honesty most of all and the prices were more reasonable than other companies I checked with. B Whittington

We worked with RHS some time ago. They installed an outlet and a security camera. The work was good…read moreand the pricing was fair. The gentleman who owns the company definitely has a thorough understanding of electrical work which is so important because it's dangerous if things go wrong with electrical jobs!