scam!!!!!! they take $45 out from card you give without confirming or asking if i wanted to do…read morethat! now trying to get ahold of someone to get $ back but get the run around!!!! spread the word dont even sign up because they charge you then wanted to charge me to get help. said was fully refundable like i believe that! i won't even give one star! beware beware beware beware scam scam scam do not sign up!!!!! had to give 1 star to post this! they just keep getting but no returning!!!!@!

Warning it is a scam!!! Do not purchase they will take 45 dollars from your card without your…read morepermission and there is no customer service IT IS A SCAM

Chatted on line about their product . Got the info to base my decision on and stated that was my…read moreintent at the time . For over a week now they have been calling , texting and emailing me 7-10 times a day . Horribly annoying . Although I was considering them at first this has lead me to choose another company with better business practices . My advice is to stay away .

Awesome customer service and very knowledgeable. Super fast installation. Cant get any better!!!read more

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

trust me nothing at spectrum is at 5 anymore and the more automaization (code word AI) continues…read morethe worst things will get because they only understand the basics it's an AI bot that just gives you basic instructions. but I'm glad to know that one single person accomplish their task SAD. spectrum was in my neighborhood today The whole wire system need to replace because it was so old and then they went to my neighbor's house I was like disrespectrum day or something wow okay well good luck

I needed to get the locks changed on my historic home after moving in. Isaac called me to set the…read moretime later that day, and actually arrived a few minutes early which was great. He changed all the lock cylinders, including the ones on my original 120 year old doors. He also had the vintage Baldwin keys that a lot of locksmiths don't have. He was very professional and thorough. I'm very pleased and would do business with them again. Highly recommend.

Brian came out to rekey my front door. He saw that I purchased new hardware for the garage door and…read moresuggested to rekey those which saved me money. The service was prompt and effective. I'd highly recommend them!

Raphael did an amazing job on relatively short notice. We even had the wrong size TV and he helped…read moreus return it and find a better fit all the same day. The finished job looks totally pro. No wires or anything and he even helped us set up the new system which was helpful. I'd give six stars if I could.

From the owner: Transform your living space with Perfect Level TV Mounting! Experience expert craftsmanship and…read moremeticulous attention to detail, ensuring your TV is securely mounted and perfectly aligned. Elevate your viewing experience today!

I am very happy with the service provided by Eli at Fairfield Fire. I called and scheduled with…read morehis company and he showed up on time. He had to fix a problem with the alarm system and was also able to take care of my fire extinguisher inspection at the same time. I would say his price was reasonable compared to other companies I have worked with. We should support more local businesses like this one. He provides a good value for the service from somebody who is from the area and knows the community and is trustworthy.

From the owner: Locally owned, small business. read more

Advanced Integrated IP Solutions installed 5 surveillance cameras and an NVR, the work that was…read moreperformed was done ahead of schedule with very few issues such as adjusting camera angles or personalized camera settings. Any issues or questions that I had weeks after my installation the owner "Mike C. or his install crew immediately called me or came out to my house to resolve my issues. I was made aware of this company while watching one of our local news channels who interviewed Mike C. In regards to his surveillance company they gave him excellent reviews and I would highly recommend this company too.

I love my cameras!!  Mike and his team did an amazing job!!  His team is very knowledgeable and…read moreworked extremely hard.  Mike took the time to explain everything and even helped me install the app on my phone and iPad and showed me the proper settings on my computer.  They are extremely proud of their work and it shows!  Mike is extremely knowledgeable, VERY patient and organized.   I'm not the most tech savvy and he was EXCELLENT at explaining all the technical stuff.    I would highly recommend this company.