I had a new roof put on my home, and that evening noticed my flood light wasn't working over the…read moregarage. I contacted the roofers to ask if they had bumped into it, but they ignored my text. I started calling electricians, and Mr. Electric was the first to call me back. When they arrived, I was given possible estimates of the cost of repair and/or replacement. The light was up quite high, requiring a very tall ladder. When he first touched the top to see if the optic part was damaged, he got a shock, and realized there was a live wire. Fortunately, he was okay, so they found the circuit breaker and shut off the current to that light. They found the electric eye had come off and felt there was no way the roofers could have missed that. Instead of having to replace the light, he said he was able to fix it after going to get a part. With the assistant going up with a drill to attach the part that was dangling he was able to replace the missing part. Works beautiful and I could not be happier with the way they conducted their business and how quickly they came to make the repair. I will definitely call them again if needed, and gAve them a 5 star review. Would recommend them to everyone!

Had called several other companies without an answer. They called back within 15 minutes and were…read moreat my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.

When we moved into our (new to us) old farm house we had the privilege of working with Cross…read moreElectric. They Professionally installed a new breaker and updated several outdated parts

From the owner: We often use our skills to help customers complete commercial projects that range from small…read moreservice calls to larger new construction. We have a talented team of electricians with a wide range of experience that allow us to partner with customers on any project.

Top quality work . very knowledgeable managed to take it dilapidated house that was ready to burn…read moredown and modern electric in a week and a half time it was a great job you guys were very courteous would definitely call them again

Ron provided excellent insight and knowledge about the installations in our home. He is excellent…read moreto work with, explains things and listens. We are very happy with his work. Jim & Esther Thompson

Fast, affordable, competitive pricing, solid work ethic, great work, well educated, experienced and…read morepersonable, and pleasant. Answered all questions to satisfaction and then some.

Just wanted to say how pleased we were with this company. We try to use local businesses for…read moreservices and we definitely were impressed with this family owned business. They responded quickly and didn't charge an arm and a leg. Very pleased.

Immediately came out and fixed our issue. Very professional, helpful, and nice guy! Would highly…read morerecommend him.

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

We are very disappointed in the lack of service and responsiveness. We had multiple arrival notices…read morewhen no one showed up. After talking with the office they contributed it to "mistakes". We requested a call to discuss the quote and ongoing struggles to schedule and after two attempts, we still have not received a return call. We finally called and told them we would not consider them. After asking us why we wouldn't consider them we explained the multiple issues.

Absolutely god awful, terrible experience. My rental agency (Progress) insists on using this…read morecompany and they are the least compassionate, unprofessional service I've encountered in a long time. Friday our heat stops working, turns out our unit was intended for climates that don't fall below 50 degrees and our home was in the low 50s. Hubbs came around noon on Friday and immediately refused to do any work as they needed to "order parts" and would be back on "Monday". This particular weekend's high was 35 degrees and google turned up 18 search results for stores that sell these kinds of parts. Hubbs did not care, they callously refused to do any work on Friday regardless of the fact we had 3 children under 12 and 2 small animals living in a home that couldn't get above 50 degrees all weekend with the use of space heaters. They did arrive on Monday and have allegedly fixed the heat with a part smaller than my fist in under an hour. All in all Hubbs has proven to be a lazy, unmotivated and uncaring company not worth anyone's time or money. Avoid at all cost