What a nightmare! I…read morewish I could rate 0 stars, but I can't. Do not rent from this company and if you have a property to rent, don't hire them to manage it. We leased a home through them for a year while our new home was being built. From the very beginning through the very end, the entire experience was mishandled. When we originally looked at the home, we were told that a shed in the back would be available to use. This was a big part of what made this home good for us as we had a lot of lawn equipment from the home we had just sold. During our walk through only days before we moved in we were told we wouldn't be able to use it and not only that, it was positioned in a way as to block the only window in one of the bedrooms and he refused to have it moved. At this point our escrow was due to close and there was no time to find another house. So with lack of fire escape safety (see pic) we were never able to occupy this room except for storage the whole time we rented. The house was delivered filthy. We had been told prior to move in that it would be professionally cleaned and on the day of move in, there was still greasy residue all over the microwave and dust bunnies hanging off of the shelving in the laundry room. Within the first week of us moving in, they broke into the home to retrieve the washer and dryer. The agreement had been to coordinate with us for the pick up, but they just came into our home without any notice or arrangements. We just discovered the washer and dryer missing one day. Needless to say this gave us the creeps really bad and permanently made us not feel safe. A few days later, when running one of the tubs, the water wouldn't shut off. We contacted Colin to have it fixed. All day long we were told the plumber would be there within the hour. The plumber never arrived until late in the evening. Not only did this ruin our day, but we also got a horrendous $330 water bill from it. The following month we had a $220 water bill. Turns out that there was a broken sprinkler coming on at 4am that we never knew about, running THREE TIMES for 7 minutes each EVERY DAY. Out of all this $550 charge we were only reimbursed $165. We also had trouble with their landscaper in getting the sprinkler fixed, and we had to attempt to fix it ourselves to try and stop the bleed with the water bills. There was a leak under the kitchen sink that I had reported during the initial walk through. They had said it was fixed, but it hadn't and water had been dripping the whole time. When Colin said a plumber was coming, I made arrangements to take time off from work to be there for him, and no plumber showed up. This took place at least 3 or 4 times before we ever got the problem fixed. We ended up doing some of the occasional minor repairs ourselves to avoid having to deal with this again. We are still waiting reimbursement for those items. Colin never forwarded notifications from the HOA to us and we had to rely on neighbors and Facebook groups to obtain essential information. He even had the nerve to ask ME for the gate code. This is something he should have been forwarding to us as we were not members of the HOA since we were renting. Finally, upon move out, he said he mailed out our return deposit. After a week of not getting it, he said it had been returned. Turns out he had sloppily scribbled the WRONG CITY NAME on the envelope. Probably in an effort to delay the payment to us. Do yourselves a favor and avoid this company.

STAY AWAY 1175…read moreFitzgerald Rd. F Simi Valley I have lived in a property managed by the disgusting Colin Lightfoot for the past 10 years and my experience has been nothing less than traumatizing. I hope this review is not just seen as a complaint but a WARNING to anyone that is about to come in contact or do business with him. For the last 10 years there has been so many things that do not work and do not get fixed. Such as the dishwasher, air conditioning, heater etc. You can also expect him to duck your phone calls and when something broken or is getting fixed and when there is a leak you will go without running water for a few days at a time and pay the same amount of rent. Here are the worst/illegal experiences: A ruptured pipe in the kitchen which left me without kitchen access, running water in only 1 bathroom and an entire roon and bathroom out of commission for 4 months. Bedbugs that were not taken care of for 3 months which resulted in scars on my arm and body. Bedbugs are an owner responsibility. The last 4 years there has been a leak that has not been taken care of properly which resulted in MOLD that destroyed half of everything i owned in my closet. MOLD that i had to breathe in for 2 months or longer and when they FINALLY got smeone to look at it, left me to pay for a hotel room for a month that cost me over $2100 with no reimbursment. An termination of tenancy notice during the Covid-19 pandemic because the repairs were going to take 6+ weeks. STAY AWAY

Beware of this company. Sarah Abrams is THE worst. I have never had this kind of treatment or…read moreexperience from property managers or the home owners. From the moment I signed the lease, it's felt like a 'pissing contest' with her. She gives you a hard time when you request a repair, she's rude, and dealing with her has ruined my experience in this rental. Not only that, but the house is run down. After the lease is up, I'm moving just so I don't have to deal with her. Though after reading other reviews, I'm worried I'll have to fight to get my deposit back.

I rented the property in Simi Valley through this lady Sarah Abrams she's nice to you when you're…read morepaying your rent I always paid in advance but once you move out and you try to get your money she is the worst so watch out for her she's very rude and I would not recommend this company for anyone who wants to rent a house or an apartment through them

Simi Valley property management is always on the ball! I've been renting for some years from them…read moreand whenever there is an issue it's fixed immediately and they are on it. I could not ask for a better property management company to go through.

We had a wonderful experience with Simi Valley Property Management!! They are very sweet and…read morepersonable. At the same time they are very professional. They made our renting experience better than we could've hoped for!! Any request that I had, Gina was on it right away. She had a repair guy out promptly and whatever the issue was, she made sure it was fixed completely. She took each and every request seriously and had it resolved immediately. Her staff is very sweet and they are all a great pleasure to work with! I would recommend this company to my closest friends and family!! Great experience!!

Holly, Adrian, and the LPM team are incredible! I am so glad we found LPM. We had to rent out our…read morecondo due to some unexpected life changes, and LPM helped us every step of the way. They found and thoroughly vetted prospective tenants, drafted a detailed lease tailored to our individualized circumstances, and kept us informed. They also have a tenant portal and vendors who can take care of everything. We needed to replace a smart lock with a deadbolt and clean out the dryer vent for our new tenants, and LPM's vendors got the jobs done quickly and affordably. Customer service and communication has been excellent. I never wanted to be a landlord, but LPM makes it easy. We researched several property management companies and LPM offered the best service for the best price. Highly recommend!

Amazing company! They answer all of your questions and give you excellent advice. I would choose…read morethem every time. Thank you Holly and Adrian!

I lived here for four years and have only good things to say. The management was consistently…read moreresponsive and the building is well maintained. But the real standout was our on site super, Charles. The guy is one of a kind. Friendly, funny, and he knew every single resident by name. He genuinely cared about making the building feel like a community. That's rare in LA. If you end up living here at 1346 Laurel, you'll be lucky to have him around. Would recommend to anyone looking for a well-run building where people actually look out for each other.

I lived in this apartment for 2.5 years and have nothing but good things to say! Charles is the…read morekindest, most helpful building manager I've ever had. He is always quick to respond whenever we needed something and was always happy to assist. The building was beautiful, and the people were amazing. I'll miss living here!

UPDATE: Still have cockroaches. I have contacted the Westlake Village City Hall. They have…read moreinformed me even though I have a Westlake Village address, I am zoned "Thousand Oaks" so I have contacted Thousand Oaks City Hall and they are filing a report and taking action. The process: they notify county, county comes to do an inspection. Then they decide if the building needs to be tented and vacated. I am starting the process to break my lease with the on site manager. Such a nightmare, no one...let alone a single mother of 2 should ever have to go through this awful mess. The mold problem cannot be addressed. I am informed that the state has no legal action or law for mold on property windows. I will attach some photos so you can all see what we have been dealing with. I took this action, because this apartment complex needs to be accountable. They are spraying my home with toxins. I have asked for list of what chemicals they are using and I have never gotten it. I also found out, they should be spraying every 3 days three times a day. they have been spraying my home only, once every Monday. My neighbors were not sprayed until recently. We all should have been warned and sprayed in the correct fashion...and possibly put in hotel. And a cleaning service and carpet washing should have happened after...but NONE did. I spent a week cleaning up the dead and live bugs left behind after fogging was done. My carpet was full of cockroaches trying to flee the kitchen and crawl away. I will have to pay for a cleaning service to come...and a carpet cleaning service to come...unless the city gives us orders to leave...then-I won't even bother, I will just go. I cannot tell you the damage this process has done. I have had migraine headaches and my skin has broken out...all from the chemicals. I could never recommend this complex to anyone.

Cons: What everyone else says about the bugs is true! We have mini-roach looking bugs that crawl up…read moreour kitchen drain every night and spread germs on our clean dishes in the dishwasher. Disgusting. Our cat hunts them at night, every night at 10pm. We keep our kitchen clean but there is no stopping the bugs. One more con that is not related to IMT directly is that a lot of the tenants here smoke. It is hard to get a breeze without the smell of smoke in the evenings. I suppose this is just part of living by tons of other people who have the freedom to choose whether they want to smoke or not. Pros: The apartment complex is mostly quiet, except for when people decide to have loud fights in the middle of the night, during which everything can be heard. But during normal nights, it is easy to get a peaceful night's sleep, which is rare for an apartment complex. Another pro: jacuzzi is awesome. It's large enough to enjoy some time with several friends in a hot tub.

We lived here for two years and loved it. The grounds are generally well kept and the apartments…read moreare updated and clean. Their pool area is great and there is usually next to no one there. We went on several occasions and had it to ourselves. The staff is all very friendly and helpful. Maintenance, especially Anthony, is excellent. They promptly answer requests and we were always happy with their service. I felt they went out of their way to make sure we were comfortable in our home. I would highly recommend living here and would have stayed longer if we weren't relocating to another city.

They've deleted all my other one-star reviews, but I'll keep posting! They also blocked me from…read moreposting on their Facebook page because they don't like to be exposed or called out for their lies and disrespect for their residents and their children. DO NOT LEASE AT ANY JONES AND JONES PROPERTY. The AC units cause fires which they front office will just blow off. The plumbing is AWFUL with literal FECES AND RAW SEWAGE coming up through the showers. But they will only put a band-aid fix on that so get used to that raw sewage smell! They also allow illegal parking in front of mailboxes that have been broken into and vandalised. So your mail is not safe. Also, our car port storage unit was broken into and stolen from. They only respond to emails or concerns after several follow ups or if you call them out in a public forum. But they don't like that so they delete reviews and comments and will block you from posting on their community page, a community that you live in! But the biggest issue is the thief in the front office stealing rent checks. The front office will promise you that they are "looking into it" and will follow up later that day. But I'm now over a week waiting on a response to see what happened to our rent check that someone at the front office probably stole. This whole community is a scam and these people should be ashamed for working for this company. They DO NOT care about safety concerns, they only care about getting your rent check and buying good reviews so they can save face. I regret every living here and can't wait to be out of here! WORST LIVING EXPERIENCE EVER.

We had an excellent experience working with Kevin McDonald and Kevin Godley. From the start, Kevin…read moreimmediately returned our call, got our property listed right away, arranged for professional photos, and scheduled an open house within days. Just three days after the open house, we had an actionable offer on the table. He also guided us through the purchase of our new home, handling every stage of the negotiation process with skill and persistence. Kevin went through several rounds of back-and-forth with the seller's agent and secured a very favorable result for us. His knowledge of the local market and the support of his team made a big difference. This was actually the second time we worked with them--the first being about 11 years ago when we bought the property we just sold. Back then Kevin was just starting out, and we were impressed with his dedication. Now, years later, he has grown into a true professional who delivers results. We would not hesitate to recommend Kevin McDonald and Kevin Godley to anyone looking to buy or sell a home. They are outstanding.

Kevin McDonald and Kevin Godley helped me sell my townhome in Woodland Hills and I was very…read moreimpressed with their marketing efforts and skills, negotiating abilities, and communication. Within 4 weeks, we had several offers. I highly recommend working with this team of highly skilled and experienced agents.