Zach of Sponaugle to the absolute rescue after a horrible day trying to get a replacement car for a…read morebroken down Hertz rental. He took our car (and us) from Cumberland to greater Washington D.C. where the nearest available replacement car was. He has a great, upbeat demeanor and customer service ethic - well worth the $100 tip we gladly gave him!

My truck broke down on 68 East near LaVale on Labor Day. AAA contacted Sponaugle Towing to tow our…read moretruck. Nick, the driver contacted us to get our location and give us an ETA. When he arrive he was very polite and professional. After loading our truck he took my wife and I to a local hotel and waited for us to unload our luggage and dogs. He even helped. He then towed me and my truck to a local repair shop. After dropping it off he gave me a ride back to the hotel. Nick wet so far above what I expected that I would recommend this towing company to everyone. Nick turned a bad situation into a rather pleasant experience.

We broke down on 68 east today, lost electrical power and pulled off at Finzel. Called AAA at 6:09,…read morereceived a call within 20 minutes from Austin from JTC. We had a Ford Explorer and 3 people in it, and he arrived to our location within about 40 minutes from my call to AAA. What wonderful young man. He diagnosed the problem (broken serpentine belt) and loaded our vehicle on his flatbed. Then he helped us get my cousin up and inside his very tall truck. We had taken her to Morgantown for radiation today and were on our way back home to Keyser. He took the scenic route back home, made sure my cousin was ok, dropped our truck off at our mechanic's garage, then took us up our driveway and home. I think he might have been an angel in disguise. This kind of friendly, courteous and incredibly helpful service is rare. Austin from JTC gets a 12 on a scale on 1-10.

JTC Customs installed a spare tire on my car. The dispatcher and mechanic were both pleasant and…read moreprofessional. The service was prompt and fairly priced.

The power of Yelp reviews to the rescue!…read more Our daughter fell asleep on I-68 driving back to college. Her car was totaled and we were two hours away. I cannot thank Dan and his wife for making sure her car was towed and--more importantly--that she was driven to a safe place for us to pick her up. There is no more helpless feeling for a parent than to have your child alone and hurting. They stepped in to ease her (and our!) concerns and ensure she was ok. You are in good hands with Buckley's! We are grateful and feeling blessed today!

Dead battery. Came quickly. Garland very professional and kind. Reasonable rate. Many Thanks..!!read more

Absolute Lifesaver!! We were leaving Deep Creek Lake, Maryland traveling on 135 through Swanton…read moreMaryland and unfortunately hit a deer. JJ from Johnston's Towing happened to be passing by in his personal vehicle and he stopped and assisted us. He got us and our vehicle to his shop and made sure our vehicle was able to drive home safely to Baltimore Maryland. He was professional,kind and patient during a very stressful situation. Thanks so much, JJ We will never forget you and the help you provided us!! You are amazing!!!

Much more than a towing business. We were on vacation and my car went over a rock while leaving a…read moreboat put-in area from a remote area, cutting my car's oil pan for which virtually all of the oil leaked out. As this happened late Saturday afternoon, we resigned ourselves of trying get our car towed to a service center that repaired VW's. After we received a lift back to where we were staying, this place was recommended by my insurance company. How fortunate for us as Mr. Johnston was not only able to tow our vehicle but said that if it was just the oil pan, he could repair it. He contacted several parts distributors for the part and after he replaced it, was able to determine that additional parts were required. To expedite the process and to ensure he had the necessary parts, he drove to Morgantown to pick up the parts. Unfortunately one of the parts would not be available for six weeks. Nevertheless the repair was satisfactory to drive back 200 miles and explained to my mechanic the dilemma and what he needed to do. If that was not enough, he called me the next morning to determine whether we arrived home as well as reiterated advise as to the precautions we need to take until ordered part would be received by our mechanic.

This was probably the best towing experience I have ever had…read more Showed up when he said, charged a reasonable price for the work, and expertly slid my non running car into a single car garage for me. If I could give more than a 5 star review, I would!!

Such a nice guy! Didn't charge me as much as a normal tow place would and was super friendly and…read moreworked with me! I'd send anyone to him!

Involved in a bad accident far from my home. James Barton went above and beyond, coming back to the…read moretow yard and allowing my family to retrieve belongings from my vehicle after hours on a Sunday night. Really helped me not have to backtrack and deal with just another thing on what was a terrible day for my family. Service well above and beyond what you would expect anywhere.

had my car towed outstanding service and reasonable rates nice driverread more

Called during lunch to schedule an inspection. Let the phone ring about ten times and hung up…read more Within 2 minutes gentleman called me back and was fantastic to deal with.

We had a wonderful experience with Broadwater Towing for our RV state inspection. Mary Alice and…read moreFranklin were very friendly and professional. Franklin even took the time to go over some questions we had about our new/used rig since we are novices. I would highly recommend them. Great people!!

I got a recommendation to try these folks from two other local businesses. I recently relocated to…read morethe area and have 2 vehicles that had not needed any work done since we arrived here. My wife's car got the dreaded, "Check Engine Light" disaster message last week. I gave these folks a call and said to drop off the car the next morning. In researching online, I found out it could be the Purge Valve or Solenoid. Anyway's, the fine folks at Quality Automotive gave me a call about 3.5 hours after I dropped it off. The total bill was well under what I thought I would pay. They told me this error message is fairly common on our type of car. Again the staff was upfront, thorough and did exactly what they said they would do. I highly recommend them for your auto repair needs. They now have me as a loyal customer.

These guys are the BEST! We've been taking out cars exclusively to them for over 20 years, and…read morethey've never failed us. Honest, prompt, friendly, skilled - we couldn't recommend them more highly - Rick had become a friend, and we wouldn't trust anyone else with our car repairs.