Absolute Lifesaver!! We were leaving Deep Creek Lake, Maryland traveling on 135 through Swanton…read moreMaryland and unfortunately hit a deer. JJ from Johnston's Towing happened to be passing by in his personal vehicle and he stopped and assisted us. He got us and our vehicle to his shop and made sure our vehicle was able to drive home safely to Baltimore Maryland. He was professional,kind and patient during a very stressful situation. Thanks so much, JJ We will never forget you and the help you provided us!! You are amazing!!!

Much more than a towing business. We were on vacation and my car went over a rock while leaving a…read moreboat put-in area from a remote area, cutting my car's oil pan for which virtually all of the oil leaked out. As this happened late Saturday afternoon, we resigned ourselves of trying get our car towed to a service center that repaired VW's. After we received a lift back to where we were staying, this place was recommended by my insurance company. How fortunate for us as Mr. Johnston was not only able to tow our vehicle but said that if it was just the oil pan, he could repair it. He contacted several parts distributors for the part and after he replaced it, was able to determine that additional parts were required. To expedite the process and to ensure he had the necessary parts, he drove to Morgantown to pick up the parts. Unfortunately one of the parts would not be available for six weeks. Nevertheless the repair was satisfactory to drive back 200 miles and explained to my mechanic the dilemma and what he needed to do. If that was not enough, he called me the next morning to determine whether we arrived home as well as reiterated advise as to the precautions we need to take until ordered part would be received by our mechanic.

Zach of Sponaugle to the absolute rescue after a horrible day trying to get a replacement car for a…read morebroken down Hertz rental. He took our car (and us) from Cumberland to greater Washington D.C. where the nearest available replacement car was. He has a great, upbeat demeanor and customer service ethic - well worth the $100 tip we gladly gave him!

My truck broke down on 68 East near LaVale on Labor Day. AAA contacted Sponaugle Towing to tow our…read moretruck. Nick, the driver contacted us to get our location and give us an ETA. When he arrive he was very polite and professional. After loading our truck he took my wife and I to a local hotel and waited for us to unload our luggage and dogs. He even helped. He then towed me and my truck to a local repair shop. After dropping it off he gave me a ride back to the hotel. Nick wet so far above what I expected that I would recommend this towing company to everyone. Nick turned a bad situation into a rather pleasant experience.

We broke down on 68 east today, lost electrical power and pulled off at Finzel. Called AAA at 6:09,…read morereceived a call within 20 minutes from Austin from JTC. We had a Ford Explorer and 3 people in it, and he arrived to our location within about 40 minutes from my call to AAA. What wonderful young man. He diagnosed the problem (broken serpentine belt) and loaded our vehicle on his flatbed. Then he helped us get my cousin up and inside his very tall truck. We had taken her to Morgantown for radiation today and were on our way back home to Keyser. He took the scenic route back home, made sure my cousin was ok, dropped our truck off at our mechanic's garage, then took us up our driveway and home. I think he might have been an angel in disguise. This kind of friendly, courteous and incredibly helpful service is rare. Austin from JTC gets a 12 on a scale on 1-10.

JTC Customs installed a spare tire on my car. The dispatcher and mechanic were both pleasant and…read moreprofessional. The service was prompt and fairly priced.

Involved in a bad accident far from my home. James Barton went above and beyond, coming back to the…read moretow yard and allowing my family to retrieve belongings from my vehicle after hours on a Sunday night. Really helped me not have to backtrack and deal with just another thing on what was a terrible day for my family. Service well above and beyond what you would expect anywhere.

had my car towed outstanding service and reasonable rates nice driverread more

Remember the days when businesses were honest and helpful. Welcome back!!…read moreMiller & Sons guided me through a difficult situation. Imagin being out of town and needing a tow. Gave recommendations of where to take the car and what to avoid. Do not think twice. Give them a call. Made a bad situation a little less stressful . THANK YOU!!!

It was 2am on a Monday morning when we were running out of diesel on our way home from Ky. I pulled…read moreover, turned off the truck and called the first towing company I saw. Mr Miller picked up on the 2nd ring, came to our aid within 30 mins, and got us back on the road! They were amazing, diligent, and kind. Couldn't recommend them enough!

Very caring and go above and beyond. My vehicle was totaled and one of the employees came to my…read morehouse and picked me up to clear out my car and even took me home. Would definitely recommend.

Very unprofessional, did not treat my property with any respect while under the care of this…read morebusiness. Got paid 100% of the price, but still deliberately caused damage to my vehicle.

In the early morning hours of Sunday, 12 April, somewhere near 4:15am, and just after crossing the…read moreWV - Maryland Border on I-68 East; I hit a pothole causing the back right tire to rupture. Able to get the call immediately off the road, I attempted and called AAA. However, there were no takers willing to pick me up and tow me until 9:00am. Thankful for the Maryland State Police to check on me, when after 2 hours of waiting, the State Police said, we could call someone to pick you up. Indeed, they did. Wendall and his wife, Jennifer, came to my rescue, hooked my car up, and drove me to the town of La Vale, Maryland. Black Dog Towing's owner knew that there was a vehicle tire care center in La Vale opened on Sundays. Not only did we secure the vehicle at this care center but before that took place, we went to three hotels until one had an reasonable offer. Wendell drove me to the Tire Center, dropped of the car, and the drove me back to the Best Western hotel. Professional and down-to-earth operator with fair and an affordable price. I am thankful for them to come and pick me up late at night. I highly recommend if you should need these services locally; they will come to you. THANK YOU!!!!!! Semper Fidelis, Cletis E Capt/USMC/Retired

After trying to deal with our insurance roadside assistance we decided to call Black Dog Towing. He…read morearrived within 30 minutes and got me and the truck to the Ford dealer 60 miles away. If you have to be towed black Dog Towing did a great job. The cost was what I would have expected and well worth it.

Called during lunch to schedule an inspection. Let the phone ring about ten times and hung up…read more Within 2 minutes gentleman called me back and was fantastic to deal with.

We had a wonderful experience with Broadwater Towing for our RV state inspection. Mary Alice and…read moreFranklin were very friendly and professional. Franklin even took the time to go over some questions we had about our new/used rig since we are novices. I would highly recommend them. Great people!!