Great work ethics cheaper than the big guys. Loves what they do and it shows in their work. They…read morecsn do anything from basic service work to full engine builds and mods also fabrications

Best place to have your Harley serviced. J.D is a down to earth guy and his prices are fair. I will…read morebe recommending this shop to all my friends and family who ride.

Dave of PsycoBilly Customs, just finished repainting my 2005 Honda VTX in a candy apple red flake…read morew/ a black base coat, multiple layers of clear coat, and boy is it sweet! You will not find a more decent hard working dude who does excellent work in a timely manner. Dave is a meticulous individual who will go out of his way accommodate the customer and bring to life what the customer wishes. His prices are fair and the quality outstanding. If you live in the area, you are a fool if you take your bike or car elsewhere for top-tier custom work--just look at my bike as proof! He even suggested I paint my helmet in the same color. PsycoBilly Customs is a no-brainer when it comes to custom work! Also at: https://www.facebook.com/PsychobillyCustoms

I usually work on my bike myself, but this year I didn't want to spend too much time on it,…read moreespecially replacing the stock front fork with an Ohlins on my Yamaha XSR700. I also wanted a second set of eyes to check all my work and inspect everything once in a while, so I dropped my bike off at Fairfax Cycles. The main service I requested was to replace the front fork and exchange the fork and brake oils. I bought the Ohlins fork from Partszilla and dropped it off at the shop. I was missing some other small parts needed, and they were able to order it for me. I had a budget I wanted to stick to, and they were able to work with me to meet my budget and the services I needed. They were very flexible. For the amount of work done on my bike, I'd say the price was fair. The place is very busy all year round, though. Please set your expectations. You'll likely have to wait to get serviced. You'll also need to pick up ASAP. I felt good about all the services performed on the bike. The installed Ohlins fork makes the bike so much better. Will I come back, a definite yes.

great people Terry is great, their rates are very reasonable comparing other bike shops in…read moresurrounding area, great

We stopped in here on our way back from Altoona, PA back to Northern Virginia. It's a little hard…read moreto find - it's located on the back side of a series of industrial park buildings - directly facing I-81. It's also the sister location to the Harley-Davidson dealership located in Frederick, MD. It's much smaller than the Frederick location. We bought a few H-D t-shirts, poker chips, and dealer pins. For such a small shop, they have a nice representative selection of bikes. I drooled over their 2012 Heritage Softail Classic in Candy Orange/Beer Bottle colors, and their 2012 SuperGlide special edition. The staff here is friendly and outgoing. Check them out if you are in the area!

The service was poor. I guess because I did not look like I was suppose to shop there , the…read moreexperience was terrible from the moment I pulled up. I'm sure the store had been open hours prior to my arrival 2pm. When I pulled up the owner came outside and placed 5 cones on the side walk that with signage that said Harley Davison parking only. Wow, 2021 and you don't think a black female can shop here! Not once did they ask if they can assist , a customer in the store heard my conversation and said what are you looking for? Then proceed to say, no they don't have a good selection here. I'm still in awe that you wait until after 2 pm to place those signs outside upon my arrival. No way I would patronage such ignorance. If I could give a half star I would. God bless them! I wish I would have taken a video of the event I'm sure there would be disbelief. Just like the movie American skin!

This place is the proverbial needle in a haystack. It's the great white buffalo of motorcycle…read moreshops. Small, tucked in a corner, hard to find, outdated website, not a lot of products or showroom space... yet, some of the best service and customer service ever. These guys are all motorcycle mechanics, and they're all easy to talk too. It's the kind of shop where if they make a mistake they'd be the first to tell you and make things right. Totally comfortable taking any motorcycle here. There were no issues with the tire change; they even cleaned the rims and lubed the chain no charge. Attention to detail was top notch, and the prices. The prices were fair and reasonable but honestly for this level of service you'd be willing to pay more because this is quality all the way around. Clear communication from start to finish.

I had a great experience buying an Indian motorcycle from Twigg Indian Motorcycle. They had a great…read moreselection of bikes on their website, and the one I wanted was in stock. They were very responsive and helpful, walking me through the buying process. I don't feel that they were pushy or trying to upsell me things that I did not want. They even delivered my bike to my house. I would definitely recommend them to anyone looking to buy an Indian motorcycle.

Extremely disappointed in the sales department. I purchased an Indian from…read moreTwiggs in 2016 and I remember being amazed at how great the experience was. Fast forward to 2023. I sent an inquiry via email and waited days without a response. I finally had to send a text inquiry to get a response. After being given a quote, I inquired if Twiggs still offered a military discount. I was then told because I am deployed overseas with the government, I cannot purchase a bike. No effort to work something out or offer suggestions on how to make it work. Just a flat no I can't purchase if "I" can't come by in person to handle the paperwork. Since I am deployed overseas I planned to pay cash and the government would come by, pick up the bike, and ship to my location. However since Twiggs has decided not to sell me a bike, I will take my money elsewhere. I will stop recommending Twiggs to everyone. Clearly they don't need my business.