Cancel

    Open app

    Search

    Timberline Lodge

    5.0 (1 review)

    Services - Timberline Lodge

    Hotels

    Timberline Lodge Photos

    Recommended Reviews - Timberline Lodge

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Best Western Pinedale Inn - Exterior

    Best Western Pinedale Inn

    (18 reviews)

    $$

    Frankly we ended up here because another smaller hotel did not honor our reservation and we started…read morelooking on Yelp as we were driving into town for a substitute. While the prices were higher than we planned to spend that night (we were headed out backpacking the next day), the overall hotel experience was a good one. Nice clean rooms with all the amenities we expected. A pretty good breakfast buffet the next morning that we used to fill up our stomachs before a week of camp food. Relatively convenient to the downtown area when we went to have dinner. Accepted the dog with no issues, although not a super location for taking the dog for a long walk in the evening. Overall, I would recommend this place for our next visit.

    The associates violated the American with Disabilities Act. I requested a room down stairs and…read morethey refused due to my disabilities. They also violated the law in many ways. The associates lied to me and to my family; especially in front of my children. They charged me a 46 dollar pet fee. When I asked them about how high it was, they said they lowered it to 30 dollars a night. However, they lied and and only lowered it to 39 dollars a night. Come to find out that they don't charge a pet fee as I discussed this with another hotel clerk the next day. They asked if we wanted a roll away bed and stated it would be free of charge. Come to find out they lied on that and charged us 15 dollars for that. The toilet in our room broke down and had issues. We took off the lid of the toilet and found out that they had rigged the chain with a safety pin. They chose not to fix the problem, but forced us into another room. My wife had a business meeting at the moment online and it interrupted her. It also caused me to be late for work. The pool is freezing cold and the hot tub is luke warm. They lower the temperature when there aren't that many people at the site so as to save money. There were multiple complaints from other travelers who mentioned that this happens often with this site. They promised me that I could speak with the manager about the problem. However, the manager refused to speak with me and made my family wait in the cold and snow. The manager messed up my receipt as this was a business trip and the receipt needed to be the original that I paid for. The manager did not take responsibility nor was accountable for her actions or the actions of her employees. There was not any apology or communication. I will be contacting my attorney and I will be contacting the Best Western corporate offices. All employees involved need to be terminated as this is very serious and this location is not taking it serious.

    Timberline Lodge - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...