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    Timberlake RV

    4.0 (4 reviews)
    Closed 8:30 am - 5:30 pm

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    Pete's RV Center - Salem/Roanoke

    Pete's RV Center - Salem/Roanoke

    (13 reviews)

    There was no sense of urgency whatsoever there. We looked at several listings of the used campers…read moreand went to look to see if we could get a good deal on one. The salesperson (I'm not naming names) only showed us those we looked at and a few we happened to see while there. He did not look on his inventory to see if there were anything comparable to what we were asking for. We had found one we liked and had to wait for them to get the camper ready. We waited a week and nothing but crickets. Details are everything. The camper's jack foot was covered by dirt and gravel and the salesperson was like, "Oh, we just moved it here..." There was a lot that could have been done but didn't because there was no urgency to make a sale. Nothing comparable was offered or shown. Only after we talked about one camper did my wife go home and search their inventory did we find other campers that were better than the one we originally enquired about. This could have been a much better process. We went to a competitor in the area and it was night and day. The salesperson knew their inventory, helped us see comparable units, and their team from finance to their general manager were proactive and helped us find a much better deal than what we could have found elsewhere. I've never been to a business that seemed to care less whether they sold a product or not. This was the case here. From a leadership and management standpoint there needs to be a hard look at this situation and corrections made in order to improve their organization. The whole interaction made no sense. But, their loss was a competitor's gain. Time is money folks - don't make your customer wait.

    Knowing that I'm a disabled senior they sold me an RV with the broken roof which I have to have…read morerepaired for $6,500 the sales staff especially David are nothing less than slippery snakes. once Pete's RV gets the money, David ignores you They are conniving liars that cannot be trusted Never shop here

    Timberlake RV - rv_dealers - Updated May 2026

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