I am very pleased with the crown I received from Parc Village Dental. This is a great business to…read morego to for dental services as they are professional, meticulously clean and personable. I actually enjoyed my visit both times I went in preparation for the crown. It was really comfortable at the office and I felt right at home with everyone there. The explanations of what was transpiring while under their care were easy to understand and appreciated. The time taken to make sure I liked the color match of the crown was sincere and I felt I could reject the crown at any point if I wasn't satisfied. This helped me feel at ease. While this visit was quite a few months ago the crown looks great and natural. No one I know has noticed the difference which means it "fits" right in! Thanks for your services. Sincerely, Matthew J Hinnendael

I've been a patient here since I was a child. I now also work in dentistry and have still gone to…read morehim while working for a shady doctor in Manitowoc. Dr.Hein is superior, friendly, and always has top notch equipment and his facility is always sparkling as if you were at the spa. His care for myself and entire family has always been kind and compassionate. My sister lives in Milwaukee and still agrees we'll never find another dentist like Dr.Hein. After working in dental you definitely see how many doctors treat their patients and staff, make a treatment plan, and how sincere they really are. Dr.Hein has blown all of those areas out of the water. I highly recommend him and his hygiene staff if you are in need of a new dentist.

Always great care. Hygienist does a wonderful job. They explain everything in detail. Most…read moreup-to-date equipment. Crowns in one sitting. I can't say enough about how pleased I am. All three dentists are highly skilled.

I am very thankful that I decided to change De Pere Smiles. My daughter is is up to date with her…read moreroutine dental checkup. She had some cavities and was treated (supposedly) at De Pere Smiles. She experienced a tooth pain so I had to go to a new dentist. What they found shocked me! All cavities were treated wrong, the dentist at De Pere Smiles was doing minimal work, Here is what she need to have now: 1- One tooth is completely untreatable so must be extracted. 2- Four crowns; 2 white and 2 silver crowns. I paid De Pere Smiles around $1000 (out of my pocket) during the last 6 months and now look what happed to us.

Dr. Wetzel and staff are amazing! The care and quality of work is outstanding. You can tell they…read moretake a lot of pride in their service. It's like visiting friends.

I do not recommend this business. I made an appointment with this business two weeks ago for a…read morecrown that broke and fell off. We made an appointment for tomorrow at 4pm. This is the message I received today: Good Morning Matthew, We have you scheduled for a dental appt tomorrow at 4pm to look at your veneer. We only have a short amount of time for that appt, however, we do have an opening at 10:40am with more time to evaluate/fix the veneer. Please call our office at 920-437-3376 to let us know if this works for you.  Are you kidding me!? The day before my appointment and suddenly there is a "short amount of time"? This is very unprofessional. I can't rearrange my schedule at the drop of a hat. Wouldn't this be known (amount of time needed) when the appointment was made considering they knew EXACTLY what was being addressed in the first place!? Having no crown at all for two weeks has not been easy or entirely painless either. I could have made an appointment with a reputable company and not wasted my time here. Now I will have to find somewhere else and wait all over again to get this done! Thanks for absolutely nothing. I got an appointment at Parc Village Dental the same week I called them. They did a stellar job and had enough time for me, no last minute excuses either. I'm glad I went here instead since they know how to schedule enough time for an appointment and keep it. Thank you Parc Village for being professional and responsible. I appreciate my time being respected. You have my business and I will recommend you over Oral health to everyone I know!

Dr Hein and Dr Dorsch have been very accommodating to open their schedule when I had urgent tooth…read moreproblems to professionally care for issues that come up unexpectantly.Would recommend them. Clean and caring office.

I have been going to Parc Village Dental for over 10 years and they continue to maintain a high…read morestandard; all the way from check-in, to care, to check-out. Clean facility and welcoming team.

We moved to the De Pere area and needed a dentist for my family. I chose this one because it was…read moreclose to my child's school and looked nice. My teeth are beautiful, but a few things needed to be done, including replacing a few fillings. After two of the fillings were replaced, I had severe pain, so I informed them about it. They said it was "nothing," and the X-rays were good. The pain persisted, waking me up in the middle of the night and hurting every time I ate a meal. It hurt and hurt and hurt. During a teeth cleaning, the hygienist informed Dr. Kraft that there was swelling under one of the teeth she had put a filling in. Dr. Kraft filed down the top ridge of the tooth and said it would be better, but it never got better. An abscess formed and became infected before I knew it was an abscess. I went to another dentist in the area, and he informed me that the tooth died because the drilling was too deep and drilled into the pulp. I was not listened to and left in pain for a long time by her. The dentist sent me to an endodontist to see about a root canal, but it was too late- the tooth was infected, and there was too much damage. Due to her carelessness and lack of skill, the tooth died and was damaged. The endodontist just kept saying how bad the dental care I received was, and he even asked, "Who did this to you? I want their name and address!" I told him it was Moira Kraft on Broadway in De Pere at De Pere Family Dentistry. There also seems to be a lot of staff turnover at De Pere Family Dentistry; the hygenist who informed Dr. Kraft that something was wrong seemed frustrated with Dr. Kraft, and she kept saying, "I'm sorry, you must be in so much pain with this." And many assts. seem to come and go. I'm a parent, teacher, and volunteer. I've had to work my life around the poor dental care I received, and I'm now missing a front molar tooth. Not only that, I have reason to believe she tried to hide her mistake by saying "nothing wrong" and "x-rays fine" every time I expressed I was having pain because the new dentist and the endodontist said the tooth died because of her and showed me the x-rays of exactly where and what happened. If she had been looking at the X-rays and had been a skilled and competent dentist, she would have seen what they saw immediately. I had to go to an oral surgeon and have the tooth extracted, and now I have a missing tooth. In my opinion, I think it's unfortunate to go to a bad dentist, and because of their incompetence, you lose your teeth.

I don't trust Moira Kraft, her skills (or lack thereof) as a dentist, or her poor attitude. I have…read morebased this entire opinion on my experiences with her, as well as information I received from other doctors and specialists. During the appointments she spoke extensively about her personal life with her assistant while she was drilling my teeth, often times not even looking down. I recall thinking I really hope she knows what she's doing. It just seemed to me she was haphazzardly drilling, not caring about what she was doing. According to the specialist doctors & dentists I ended up seeing, two teeth needed to be removed due to the damage that was caused. When I realized the pain was more than what I could handle, I simply tried to address the situation with her to see if she could help me, or find the cause to solve the severe pain I was having. She became upset and denied there should be any pain. She would shut-down the conversation and say the teeth looked fine to her. I feel that may have been to cover-up her incompetence. With my missing teeth, I'm unable to speak properly, and unable to chew food, most things I can no longer eat. How this occurred according to the other doctors I needed to see, and based on the x-rays they read and what they explained and showed to me, was that with one tooth, she drilled into the nerve. This is extremely painful and kills the tooth. When I informed her of the pain she said nothing could be wrong. This went on for months. The tooth ended up disintegrating (because it died) and then began disintegrating my jawbone causing a terrible infection and abscess. The tooth needed to be removed by an oral surgeon and I took 2 rounds, back-to-back, of antibiotics. The other tooth she took a 20 min. phone call in the middle of the appointment and the numbing had worn off causing a lot of pain when drilling. When she was finished the filling didn't feel done to me. Within the coming weeks and months pieces of the filling were falling off, causing a huge amount of pain. I informed her about this as it was occurring, she said it looked fine to her, no reason for the pain. When I found another dentist he had said that when parts of a filling come off, it leaves the tooth vulnerable. The tooth ended up being fractured so badly and so deeply that tooth needed to be removed by an oral surgeon as well. Moira Kraft ruined my teeth which has affected every part of my health and well-being. This could happen to you. When I had my physical with my primary care doctor, you need to update them on any surgeries. When I told her about losing two teeth and briefly how it happened, she immediately said, "I'm putting this in your medical record as patient received poor dental care!" so she assessed this situation similarly as the endodontist. I feel bad because I wish I could have the past few years back feeling healthy and not in severe pain, and I wish this could be a 5 star review. -UPDATE- Like the other reviewer, I also received a message from them that said: "Wow is all I can say. Please identify yourself so we can discuss this awful review." I am choosing not to respond to them because there were numerous opportunities to save my teeth and discuss the matter then. The message came from Dr. VanSistine so at least now I know where Dr. Kraft gets her poor attitude from, she's been watching her father deal with people like this her whole life. With my new dentist I get a phone call the NEXT DAY to ask how my filling went and they encourage me to call them immediately if I experience any pain. I wanted to discuss with De Pere Family Dentistry what happened after my nerve was drilled into which caused intense pain, numbness of the tooth and surrounding teeth, and jaw numbness and Dr. Kraft did not want to discuss this with me even though I tried. I had also made a separate appt about the painful tooth with the filling that seemed like it was failing and parts were falling off and I only got the whole "x-rays are fine, nothing's wrong." Like I have said, I would have liked this to be a 5 star review and to have had good dental care but that is what I feel I did not have. If De Pere Family Dentistry would like better reviews, then they need to be more proactive in speaking to patients like me after any procedure like a filling.

Ripped me off..... Claimed i had to pay 1500.00 up front for a root canal... despitw that i have…read moreinsurance... and they demanded cash.... but, i was dying from the pain, so i sais ok....They tell you that they will submit the claim to your insurance... but what they don't tell you is the insurance won't reimburse you beacuse they aren't in network. They assured me that I would be reimbursed beacuse they saw my insurance cards... but they knew better. They took advantage of me beacuse I was in pain. Bad place

I am so pleased with the care I received here. The Dr & staff were so kind & professional. I had…read moretwo procedures on the same day & was very anxious. The surgery went well; quick & painless. I would highly recommend this practice. BTW, I'm an NP who is extremely hyper vigilant about cleanliness & quality of dental care. Great experience.

Good customer service. Friendly, courteous, and the online forms were quick and easy to fill out.read more

The staff here at Willow Cove Dental is always very friendly! Emily at the front desk is always…read morewilling to help and goes above and beyond. Kim my hygienist is amazing. She gives me great ideas to improve my teeth and gums. Dr is always very concerned about my teeth and watches areas very closely that are problem areas.

I had a lifetime of extreme anxiety as a result from awful dental experience in the 1960's…read more Therefore, even opening the door creates overwhelming fear. But, doesn't every story have a BUT, Dr. Andrew Scott, is a new friend of mine. I would promote him to divine sainthood if I had the capability. I had multiple extensive dental procedures completed over multiple visits. Dr. Scott created an upper 6 tooth partial, which is one of the best things that has increased my quality of life and created a beautiful smile. A smile that I rarely showed. I had the dreaded "root canal" that, if not for Dr. Scott and team I would have walked out when I heard the words. With their support, patience, and encouragement, I survived. Therefore, I now have placed my faith and trust in Dr. Scott and hygienist. Now I'm NOT overcome with heart stooping anxiety upon opening the door. If you have any fear of the dentist, Dr. Andrew Scott will be the dentist to put your fear behind you. 1 million stars

The entire team at Echo Ridge Dental is absolutely wonderful! My husband started going there to see…read moreDr. Ray for dental implants. The procedure went very well, he is really happy with the result of the 1st implant and working on the 2nd now. They have taken the time to answer all of our questions (medical and billing) with detail and patience! I decided to move my whole family over for our routine care and they have been great! Super nice, thorough and they take the time needed to make sure that we are all taken care of well. I highly recommend Echo Ridge Dental!

Received a mailing for exam and Xrays and decided to try them. Front office was understaffed when…read moreI arrived. Sat in the chair for 2 hours for a very thorough exam, including gum poking exam. At the end of the 2 hours, I was told to return to have my teeth cleaned and that I needed periodontal cleaning done at over $1200. I did not return. I went and received a cleaning at a former dentist and 2nd opinion on the periodontal work. My former dentist said my gums were healthy and did not need periodontal work. It seemed like Dental Care of Bellevue was looking for a problem, since I take good care of my teeth.

I'm writing this review for my girlfriend as she doesn't Yelp. A disputed charge, ($30), occurred…read morewith her account back in May. We believe that the charge was a late fee due to an insurance error however to this day we still don't know what it's for as the staff still can't tell us what the charge was for. She called when she received the bill and the staff told her to disregard it. Next billing cycle comes and again $30. Told again we'll look into it and if we don't get back to you, disregard. Again and again this cycle has repeated itself. Promises that she'd get a call from Kim and like magic no call. No explanation. There have been no fewer than a dozen contacts with the office staff and no explanation of the charge, disregard. Until early November when she received a notice that the charge had gone to collections. Really? She paid the bill, not wanting it to be a blemish on her credit, still not knowing what it's for as the staff can't tell her. Make promises to provide an update and never call back at a minimum a dozen times. So, it's been roughly 6 months of back and forth and their billing group still can't or won't tell her what the magic $30 charge was for. I can't speak for the dental care. She hasn't complained about treatment, but the sheer frustration that has accompanied her experience with these people is bordering on criminal. Hard No! Lance it appears that you spoke with Kim and resolved this issue. Much appreciated. This issue however went on for 5 months. Had I not made posted review I'm positive it's still be going on. We literally called the number you posted more than a dozen times without a return call. If it takes a bad review to resolve something that should've been resolved In June well quite frankly you're doing something wrong.