They were unwilling to give me even a partial refund when I was unable to make my reservation due to a misunderstanding that it was a hotel with the exact same name in a different location. I called confused asking questions multiple times, so the person working knew there was a miscommunication. Expedia called them to ask them to please do not charge the second half of my reservation (as it had not passed and was not yet charged). The hotel refused. Horrible communication and customer service. read more

Nice place located just out of downtown area. Great views. Great people. Loved the fire pit with the complimentary smores to make. Very close to downtown area. read more

Timber Ridge Lodge - Fire pit making the smores. - Hotels Near Me - Ouray, Colorado

Kelly and John were the best hosts. Fresh brewed coffee is available in the lobby in the mornings. The best were perfect as were the pillows and sheets. Everything was in working order, too. Great location and value for the price. read more

This place, omg. just what I needed. Decided to take a road trip to the mountains from Denver for some healing after my pup passed. Looked on expedia, but everything was pretty pricey so wasn't sure which place to choose, thank god I have a cousin who lives in Montrose (closest airport) and she booked for me. driving in first off was amazing its a mixtire of sedona red rocks surrounded by christmas trees and a beautiful running river. Location is perfect its about .25 miles from natural hot springs and .5 miles from town (main street). the lodge is facing the road and right behind is a diner it was a friday and they have live music fridays. also behind the lodge is a fire pit with blankets for evening smores (which they provide until 10pm) Don is the lodge manager and he's so cool! he gave is tips on hikes, how to deter bears lol town foods and sites. i was only there two days, and even though it was a small town I felt like i needed more time so will be back next month. ten loves and 100 on this place! read more

The views were great. Cozy rooms..only downside was that the rooms on the lower level have considerable noise and foot traffic sounds from upstairs. Keep in mind for people who are sensitive to noise early in the morning. read more

Warm and welcoming staff, eager to make your stay great. The complimentary s'mores were the highlight of the stay. As a frequent solo traveler, it was a simple way to spend time around a campfire with other guests. The only downfall is I had a horrible night's sleep, which impacted the rest of my trip (1 night stay). The bed was comfortable! The mini fridge was making a lot of loud noise and I couldn't unplug due to having food in there. read more

My boyfriend planned a fun weekend get a way in the San Juan mountains and we stayed in Ouray for the evening. The website for the lodge gave the impression of "mountain views" or at least some views from the room. He booked a king room to have a patio and unfortunately the picture is what our view and patio (a shared patio with the room next door) looked like. This was the only "bad". The owner was extremely welcoming and the rooms were very comfortable. We enjoyed a good breakfast at the restaurant next to the lodge and also enjoyed an evening walk on the trail around the river. When booking, I would definitely call and request a room with a view; upstairs would be best or on the "street" side of the hotel or else you'll be looking at RVs, a garage, and the back/side of the restaurant. read more

Timber Ridge Lodge - The only downfall of the lodge - rooms 9 and 10. This is the "view." - Hotels Near Me - Ouray, Colorado

I really liked my stay at Timber Ridge Lodge. The whole location and setup amplifies quaintness and peacefulness. It's located right along the road as you enter and exit the majestic mountain town of Ouray, Colorado. The lodge consist of 2 levels of rooms, both on the front side and rear sections of the lodge. My room was on the 2nd floor in the back. When I checked in, I met a friendly gentleman who mentioned he was the new owner of the property and they were going through upgrades and changes. But when I saw my room, it looked brand new...in very modern condition. I was pleasantly surprised! And the views of the beautiful mountains of Ouray in the background from my rear 2nd floor room made for a very tranquil setting! You feel like you're staying in the heart of the forest with snow capped peaked vistas in the distance. Ouray is one of the prettiest cities in the United States, in my opinion. At night in the back section of the lodge, they had a bonfire lit and chairs to sit down where you can enjoy and appreciate the pleasant outdoors environment. After I returned from dinner, I did hang out at the fire and relaxed and chatted with other guests at the lodge. It was a real serene setting and it was at this moment when I realized just how grateful I felt for being able to travel and see the beautiful world! Also, the lodge has a rustic feel to it and when I visited in early May of this year....my rate was only $75 with tax for the evening....an absolute bargain for the surroundings and great accommodations. I'm sure though prices head higher when in the summer time and families are traveling. When visiting Ouray I highly recommend staying at Timber Ridge Lodge. Spending the evening here was a genuine highlight of mine along my 10 day national parks journey through Colorado! read more

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We paid $160 a night (with tax and fees) for 2 queen beds. It's close to highway and there's some traffic noise, but I didn't have trouble sleeping through it. It has a nice shower with good water pressure. I like that the sink is located outside the bathroom. The internet is unreliable and there's no Tmobile service. There's an RV cafe behind the hotel that has good wifi and a nice place to have breakfast. The parking lot is small, but there's street parking across the road. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) read more

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This was an amazing and remarkable hotel owner that would do whatever it took to make their guests happy. We were there with a group and we all decided that if we could pick up the hotel property and management and move them to all of our stops our lives would be better! If you're ever in Ouray, Colorado, go ahead and book here and you will not be disappointed. Thank you, Jules! Flash! read more

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Such a nice place and so sad I only got to stay one night. I will definitely be back. The lady who runs it could've been more friendly and the town is something to put on your list for a visit please read more

Check-in and check-out was a breeze, the room and property are very beautiful and clean, and close to everything you want to see/do. Loved the free campfire/s'mores at night - Would definitely stay here again! read more

We really enjoyed our stay at this quaint lodge in beautiful Ouray. Unfortunately we only stayed one night due to a water line break down the road, but a Julie was very accommodating and arranged our transfer to another hotel in town. For our brief stay, we were impressed. The rooms were nice and clean and the fire pit with s'mores was the best surprise. We plan to return and stay here again. read more

Great spot to stay! Very cozy and the owners are magnificent!! Hot choc, hot tea, and coffee in the lobby!!! S'mores packaged and provided for you to roast out back in their fire pit! Gas grills provided to cook on too with lounge chairs and tables to chill outside!!! RV park next door and a Cafe behind the lodge with great food as well!!!! Rooms are cozy with ALL the amenities provided! Lotion, soap, shampoo, conditioner on the walls in the shower!! Hair dryer too!! Coffee pot, fridge, & microwave in room!!! Very clean!!!! read more

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Magnificent! We stayed one night traveling through to Golden, Co. Wow what amazing views and such nice people. Brian checked us in and was very kind and he shared with us info on the town. He gave us a coupon to eat at the restaurant behind the lodge which was delicious. Very nice clean room, very comfortable, the bathroom was a bit small but overall we loved our stay. Thank you Brian and Julie if we are ever in the area we will stay at Timber Ridge read more

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Came up on a quick get away and found this place on hotels.com. We were a little disappointed that it was a drive away from the main part of Ouray (we didn't want to drink and drive after dinner). We quickly forgot about that minor problem when we got into the room. It was very clean fresh pain on the walls, nice size tvs and big fluffy pillows, and both of the beds had new mattress. The owner was very polite and gave us and upgraded room with a killer view! He also gave us some recommendations on where to eat that night. (Keep in mind that everyone has their own opinion) He also told us about the fire pit in the back and how from 8-10 we can come down bring some wine and mingle with other people staying at the hotel. This was very relaxing after a long drive. Over all I wouldn't mind staying here again. Yes it was a drive into the main part of Ouray to get food and such but it was very quick 3 mins down the road. During our stay there was quite a lot of road construction going on so we didn't walk. Also they did install individual ac units into each room. read more

Stayed here for 4 nights while motorcycle riding and Jeeping in the area. An amazing location and a great little lodge. Extremely clean lodge and great service. The owners were very helpful with suggesting places to go for dinner and entertainment. The riding in the area was incredible and the Off roaring with a Jeep was one of the most amazing experiences of my life. Highly recommend the Timber Ridge Lodge and the surrounding Ouray area. read more

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Our stay at Timber Ridge Lodge exceeded all expectations we had! Upon arrival, Julie greeted us with incredible hospitality. She was very kind and seemed genuinely interested in making our stay as excellent as possible. The lodge is very clean and cozy-feeling. The views from the front and back are breathtaking. The lodge is also within walking distance of local eateries/the town. My husband and I have both done our fair share of traveling and both agree that Timber Ridge Lodge was the cleanest, most hospitable, wholesome place we have ever stayed. We are already looking forward to coming back! read more

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The location has breathtaking views. The staff was extremely friendly and helpful. The cafe just behind the lodge had yummy breakfast. Clean rooms, with all the amenities you need. Coffee bar in the gorgeous lobby, that smells amazing! Can't say enough about what a wonderful place this is. Can't wait to come back! read more

Timber Ridge Lodge - Hotels Near Me - Ouray, Colorado

Had an amazing stay!! The value here was top notch. The check in process was seamless, guy behind counter was so friendly and accommodating. Lobby area super cute with free games/coffee/hot cocoa. Our room was perfectly clean and had everything we could have wanted. Then we utilized the free fire pit and FREE smores kit. For the price of this hotel I was blown away!! Such a simple touch but make our night so memorable! Saw a bunch of huge buck deer walk very close while we were toasting our marshmallows- very fun. Great location. Great price. Amazing value. Overall could not recommend more! read more

Outstanding, period. Hospitality the way you want things to be done at the price your wallet limits things must be done-- Everything is included, smores, excellent location, very comfortable and large rooms that are cozy as a MF. Of course. That is what you want in Ouray. And this is where you want to stay. Congratulations to you, your search for a hotel is done. read more

Timber Ridge Lodge - Hotels Near Me - Ouray, Colorado

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Look no further! This was a very pleasant experience for us, at the Timber Ridge Lodge. From the moment you walk in to the lobby, you will enjoy your stay! read more

What a great stay. The staff was so welcoming and had great info about the nearby concert in the park. They were very polite and professional, but still friendly in that amazing Colorado mountain way. The room was fantastic- comfortable, private, clean, and included everything we needed and more for so much less than any hotel in the city. The location was great, too. So close to the river and just a short walk from the park. Tons of parking and minimal traffic since it's just on the edge of town. I will absolutely stay here again! read more

Timber Ridge Lodge - Hotels Near Me - Ouray, Colorado

Stayed here over the weekend and this place was incredible. Julie and her husband are amazing people and made me feel so comfortable staying there due to current times. They were doing deep cleanings and delivering things to your room when needed and I felt so safe being there. The lodge is a stones throw from the river and you can walk into town. Julie gave me and my guest a list of the best hikes and things to see during our weekend and was so thorough and patient with all my questions. The lodge is so cute with a wooden cabin feel in the lobby and the rooms have everything you could need. There's a little fire pit outside with s'mores at night and a set of cornhole. You literally can't beat the price to stay here and the location is key. We walked to the trailhead from the lodge on our second day instead of driving in and parking and it was perfect. Thanks for such a great stay Julie! We will be back. read more

Great and friendly staff. Enjoyed our stay. Loved that they had a fire pit and s'mores in the afternoon. Gave us something to do after everything closed. Office had hot tea, coffee, and hot chocolate as well read more

Timber Ridge Lodge was a great value for our money, and the hosts were so nice and helpful. They gave us recommendations for food and hikes, and had a bonfire and smores. Our room was clean and the beds were very comfortable. Would definitely go back in a heartbeat. If only I didn't live so far away... read more

I totally loved this place. We stayed two nights in the loft, and I thought it was so cool. The low slanted ceilings added to the charm, and the room was fully stocked with towels, extra blankets and the kitchenette had everything you needed (dishes, pots & pans, a blender) to make your own meals. I could see spending a full week there, & in fact plan to come back as soon as I can! I adored Ouray, and this place was a perfect example of the town itself. read more

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I had the most wonderful time here. My mother and I felt so welcome, the hosts gave us remarkable recommendations on where to eat and hike around town. The place is so clean and so cozy. They had delicious coffee in the lobby which is always a huge bonus. Every night we came back, grabbed a glass of wine, and went down to the lovely fire pit for a night cap and star gazing. S'mores also provided . Extremely close to town and definitely recommend making this stay a part of your Ouray experience. Thank you for the amazing visit! read more

Timber Ridge lodge is welcoming, immaculate, and unpretentiousness. The owner was friendly. He gave us helpful information about trails, restaurants, and things to do. They have a cozy fire pit around which guests sit and chat and relax in the evening. There's a nice river walk trail into town. The Lodge isn't right in town but it's a very short drive or easy walk. Don't miss the Perimeter Trail from the Visitor Center...if you are in shape for altitude and inclines. read more

We stayed at the Timber Ridge Lodge for 3 nights and I would definitely go back again. It had that cabin the woods feel. Everything went smoothly at check-in. I know the office closes at 9:00 but we really had no reason to go to the office. The room was very clean and updated and the beds are very comfortable. We had a little kitchenette and it had all we needed for utensils and morning coffee and toast. Some hotels have lousy mattresses that are over used but these were very comfortable. They felt particularly comfortable after long days of hiking. The hotel is located down the street from the main part of town but only about a three minute drive and I think it is much quieter. The towels are higher quality than those of similar priced places. They were big and fluffy. I know room cleaning must be requested but the room had plenty of towels and I actually prefer to not have the room cleaned for a short stay. So this place checked the main things I look for in hotel - quality towels, comfortable beds, clean and quiet from street noise. I am only giving it 4 stars because the walls are a little thin. I wish I could give it 4.5 stars. I couldn't hear conversation but I did hear the water running in the room next door. The place is older so that could be the reason - however as I said earlier, I will go back in spite of the walls. read more

Such a great place to stay! The staff was so friendly and helpful, offering great local spots to eat an where to find hiking guides. Ice machines, free coffee in each room, free wifi. Quiet rooms, ours was in the back and had a porch w chairs and an amazing view of the mountains. Cheap! Only $70 for the night. Rooms are cute w a large bathroom and tub. I would stay there again in a heartbeat. read more

Regretfully, this motel did not meet our expectations, in part because there is NO AIR CONDITIONING, in the rooms. We were told this after we checked in and were also told that most area motels do not have AC because of how cool it gets at night. The desk person (who I believe was the owner) told us to use the fan in the room and open the window. He said it will cool right off. Well that did not happen. We spent the night getting up and wetting wash clothes with cold water to put on ourselves. We had the bulky fan in front of the window until we went to sleep but then we needed to close the curtains because the windows lead right to where people walk and is right next to the bed. Plus there are bright lights outside the room. We opened the curtains a little and left the fan on but we were up a lot during the night due to the heat. The room was clean, the bed was comfortable, and it has Wi-Fi. There is no one at the desk after hours and no sign or indication what to do in the event of a problem. When we checked out the sign on the office door said they would be back at 12 noon. The bathroom was pretty nice, however, the water in the shower would fluctuate, apparently when other guests used their water. I doubt I would every go back based on the number of motels in the area. I definitely would not go back in the summer! PS: Most area hotels DO HAVE AC, unlike what we were told. read more

This is a "mom and pop" business which is refreshing these days. While we were not allowed to check in early, the owner was very friendly and helpful. He suggested that we go have lunch while waiting for the 3 PM check in-time. The rooms are big but not fancy. They are clean and provide TV, WiFi, and in room coffee. BTW, no breakfast. The firepit in the back was a nice touch as well. I do think that it was a bit pricey for what you get but I realize that Ouray is a tourist destination in the Summer. The previous reviewer, Steve, must have pushed the owner to get evaporative A/C units for the rooms as ours did have one as well as a powerful fan. Those seemed adequate. Our room was nice and quiet and was a good location for the Ouray Hot Springs Park as well as downtown Ouray. The lodge is small and it was full the nights we were there. That seems to speak well for this lodge. read more

Nice, clean. Obviously try to make you comfortable. Great with recommendations of things to do, food recommendations are really hit and miss. Having board games for the kids was a nice touch. Easy walk into town along the river, which was nice. read more

A nice little place! Had a warm welcome and they're very friendly and guest centric. Only stayed for a night but would stay again!

Rooms were spacious and clean and recently redone. The bed was comfy. It was a great price for the area. The only thing that would have made it a perfect five stars is if it had been closer in to town. But I would stay there again! read more

Great place! Comfortable bed, fire pit with complimentary s'mores, but the best part is the super hospitable owners. I really can't say enough good things. I thoroughly enjoyed my stay here and highly recommend it. read more

We stayed here 3 days while in Ouray. The man at the desk was friendly and checked us in quickly. They close up at 9pm so if you need anything make sure you get is before then. Our room was upstairs in the back. There's a small restaurant and a koa in back of the motel. The room is about the size of a standard bedroom you'd find in a house, with an attached bath. More than adequate for a couple. The beds were comfortable, and the bathroom was very nicely done. Everything was clean. It was quiet at night. No noise from the koa and no street noise. The only complaint I'd have about the rooms is that there is a free standing air conditioner by the window. You're not allowed to move it or to open the windows which would have been nice in the evenings as it was nice and cool. It was pretty loud, it doesn't bother me because I usually sleep with a fan on but for someone who wants it more quiet it might be an annoyance. Another thing that bothered me some was we put a do not disturbed sign on our door before we went out for the day so they wouldn't have to bother cleaning or changing the bed as we were leaving the next morning. They ignored the sign and came in anyway. That bothered me, I think they should honor your request to not disturb the room. Minor thing I guess. The motel also was a bit far from the center of town, not really walkable. On the pro side you get a 20% discount from the little restaurant in back if you show them your key. It's very simple fare, nothing fancy but it was good and best of all cheap! I'd recommend this motel to friends only real drawback was the air conditioner and the distance from the center of town. read more

The service at the Lodge was absolutely wonderful. The owner, who checked us in, was so friendly, down to earth, and helpful. Because the lodge wasn't full he upgraded us to a larger room. We really appreciated his thoughtfulness. The Lodge is right on the main room but it was so quiet and convenient to everything in town. The rooms were clean and very neat. read more

Amazing location, stellar staff, and exceptional value. Within walking distance to the Hot Springs and town while having comfortable amenities. Julie and Brian were welcoming and did everything to make our stay as memorable as possible. We will certainly be coming back here! read more