I used to come here almost every day when I was going to school. Then life happened & I had to drop out but good thing I am back in school & definitely this place will be my go to place for my breakfast . Awesome customer service, always very clean. I love to seat near the windows & have my breakfast here. I get to start my day with iced mocha frappe with whipped cream; yum..! Thank you so much guys for hard work. read more

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Clean and comfortable Tim Hortons. Only been to ones in Canada but typically don't have a bad experience at one. Decent seating area with one couch area and a few tables. There is a drive thru and small parking lot in the front. They do have free WiFi and it was relatively fast as I was able to work without any hiccups. The music here does get a bit loud so I wouldn't recommend taking meetings here if you are planning to work at this location. Good location if you need a quick pick-me-up. read more

Tim Hortons - Extra Large Coffee & Plain Donut - Coffee & Tea Near Me - Staten Island, New York

Everyone who works there is super nice. The crullers are soft and airy with a custard-like quality on the inside unlike Dunkin which are dry and crumbly. read more

The workers here have wild attitude and are wild rude. Rolling their eyes and saying it's my fault they made a mistake. Food is decent but rather go to Dunkin across the street read more

Tim Hortons is where I ended up because I missed my turn for Starbucks. I got an XL dark roast black coffee which is the same thing I would get at SB and I also added the 10 piece Timbits (donut holes) for the road. Drive thru mic is really rough like a bad walkie-talkie. Just yell...nicely. nothing outstanding but it does the job. read more

Tim Hortons - Dark roast coffee and Timbits - Coffee & Tea Near Me - Staten Island, New York

Everything I ordered was fresh. The service was a bit slow. The place looks clean and spacious.

Coffee and service great. Donuts and muffins good. Upset that bathrooms closed! How do you have s food establishment with closed restrooms! Had to walk across street to Burger King to use facility . Health department should close place down! read more

Tim Hortons - the interior of tim hortons - Coffee & Tea Near Me - Staten Island, New York

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I live in Cali, but when Im in town I go To this place every day til I leave. We don't have Tim Hortons here which sucks and curious to know why But the crave is definitely real and hope to see this place soon read more

Male morning Manager is horrible at his job and probably the rudest staff member.Terrible service everytime I come here.Staff is rude and unfriendly while if you go through the drive thru you have to repeat your order 5 times. Just unkind people who can't make a coffee. read more

went tonight and purchased 2 iced cappuccino and two chicken wraps well, the chicken wraps were edible the cappuccino was more like milk cappuccino I don't know what happened to Tim Hortons but the quality has gone down even the chicken wraps were smaller than they used to be or the person made them wrong. I don't know which but if they don't straighten up the rack do you going to lose a lot of customers because for the price I paid I definitely was not happy. read more

There were a few cars in the drivethru but it took less than 5 mins to order and pay for the food. Right when we ordered the food, it was ready by the time it was our turn to grab our food. The staff was extremely nice and fast paced. read more

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Always the best and always visit when I'm in town. Wish they had these on west coast. Best coffee ever, donuts bomb and their egg bacon bagel is amazing. You won't be disappointed! read more

Terrible communication from staff. You can walk in and not know where to order or when your order is ready. Not a quality Tim Hortons due to staff being clueless / lazy. read more

Worst customer service ever. The female Hispanic worker Wouldn't honor our .25 coffee order . Told us it was mobile order only after we ordered it and it was made. So we tried to do mobile order but it wouldn't accept it since it was close to closing time . We were at the Richmond avenue location at 8;45 pm and she told us to try the one on hylan maybe!? So instead of her honoring it , she now wasted the coffees and closed the window on us while were speaking and continued laughing at us with her coworkers. Would like to give zero stars if I could . read more

I stopped by Tim Hortons for the first time and I have to say its like a Dunkin Donuts on steroids! They have such a huge selection of donuts, the cool thing about it, is that they have some specialty donuts that are just really good, not to mention unique. The Nutella donut is amazing and the strawberry filled flower shaped donut was just as good. My suggestions definitely involve getting a donut, a box of donuts, all the donuts you can fill in your belly. The frozen hot chocolate is very chocolateyyyyy and a bit to sweet for my liking. I didn't try anything else although they offer a large selection of sandwiches and other drinks as well as coffee. I suggest stopping by for a quick snack, definitely will return to stuff my face with more of their donuts! Best part they are open 24 hrs. yes that's right 24 hours of donut indulgence! read more

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This one is a lot better than the other one. This one the people aren't on the phone or ignoring you for a few mins before taking your order. I'm a fan of the regular coffee and the sour cream donuts and the red velvet muffin. Also the cookies aren't half bad either. Its in a busy location line moves quick usually ! read more

Tim Hortons - Coffee & Tea Near Me - Staten Island, New York

The coffee is gross and tasteless but the fast food donuts here are pretty damn good. I went and picked up a dozen donuts for the job and they vanished pretty quickly! I'll return for the donuts only. read more

The quality of this particular Tim hortons has deminished greatly. Order taker has no idea what he is doing, food handlers not using gloves, food preppers don't read the order screen and prepare the food. Dining area not clean, I know Covid is going away but really they let it all go. This place is a health code violation and a lawsuit waiting to happen. Avoid at all costs!!! read more

I recently tried Tim Hortons, after hearing good word of mouth on YouTube videos, how great their coffee and donuts are. Since this Staten Island location is less than 15 minutes from my house, I had to visit. For my first tasting, my girlfriend stopped on her way to my house for me, which was so nice, and got me an iced capp. I loved it. It was just simply amazing. It was wo good that I went back for an ced coffee the next day, and it was just as good as the iced capp. I'm a big fall person, so I love pumpkin spice products, and the pumpkin spice iced capp or coffee is the way to go, if your craving some flavor! This coffee is much better than Dunkin or Quick Chek. This is now my new favorite coffee and go to spot. I tried a variety of their Timbits (which are equivalent to munchkins). These are also very good. There is also a bunch of other items they sell, I did not try yet, but everything looks great. I highly recommend everyone come to this place, if your a coffee and cappuccino lover. read more

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A must stop for us when we visit family. My hubby loves their coffee much better than dunkin donuts. And i love their donuts and the variety. We usually always get a dozen! Whats nice is that there is drive thru so on lazy days we dont even need to walk in! read more

Tim Hortons - Coffee & Tea Near Me - Staten Island, New York

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Just went trough the drive through today, staff barely understood when I was ordering and then proceeded to give me a wrap that was in shambles and not warm at all. There was literally a slice of cheddar cheese just placed in it, not some-what melted or anything and there was little to no chicken, for reference I ordered the chipotle cheddar chicken wrap. The coffee is okay though, yet I'm very disappointed with my food. read more

For a college student who needs a place to get things done.. They're open 24 hours - check! Free wifi - check! Good selection of drinks, especially coffee, and food - check! Parking available - check! I've always enjoyed their hot black coffee - very rich in flavor - something different than DD. Their munchkins, sorry Timbits! are very good with many varieties along with their donuts and other selection of goodies! The ambience is decent, like another cafe setting. Sometimes it can get loud though because of large groups of people. Other than that, love the place! read more

Tim Hortons - Large frozen lemonade and small hot coffee ~$5. - Coffee & Tea Near Me - Staten Island, New York

Based solely on drive through It was raining. The kids were asleep. So I went to this Tim hortons drive through. Coffee tasted fresh and it was super quick. Would definitely do that again if kids are asleep. read more

Always fresh and delicious. Staff are so friendly. We have been there too many times and every time the same great service.

No line but also no one at the register. Ordered a vanilla latte and sausage egg and cheese McMuffin. Drink was ok but the sandwich was barely even warm. read more

My first time seeing a Tim Horton so I had to pull over and try it out. They did have a wide selection of food & coffee on menu but I just needed coffee for the moment. As for coffee, I'm not a fan , I rather stick to DD/ Starbucks all day , everyday. Coffee lacked in flavor and kick. read more

Tim Hortons - Tim Horton's - Coffee & Tea Near Me - Staten Island, New York

I always get asked how'd my ass get so big...sighhh... Hey....yes....donuts are pretty unhealthy....By all means have one occasionally as a treat....but every day is not good for you.... This place just opened a few months ago... They replaced dunkin donuts with Tim Hortons....really wished they didn't do that... Donuts are over priced and mediocre... Place is clean....but ....hey we will see how long that will last... {Popular Donuts } -honey cruller -Boston cream -chocolate dip -sour cream glazed Donuts are typically very high in sugar and saturated fat which is bad for your heart... Twenty four hour donut shop....huge parking lot...staff doesn't understand English...so hard to communicate....pretty annoying... Lots of seatings ....yes there is a restroom! read more

Tim Hortons - I can never fully sleep thru the night...these sucked! - Coffee & Tea Near Me - Staten Island, New York

I've had Tim Horton's a bunch of times by have never physically come to the store. My friends dad would always go there and bring back different doughnuts from there. Recently when my friends and I were going up to PA we stopped there since I had to pick up Kcups for my friend. It comes off like a Dunkin doughnut type but a lot better! They have all different coffees and drinks. The drink that caught my eye was the Frozen hot chocolate with chocolate whip cream. I just had to get it and try it. I am a HUGE chocolate fan and it sure was amazing. It was so thick and good! My friend thought it was too sweet but I thought it was good. I also was a little hungry so I just got a grilled cheese sandwich. I was looking at the the menu and they had wraps with chicken and egg sandwiches but I just wanted something light and small. The bread on the grilled cheese was almost like a panini bread. It was nice and toasted and the cheese was nice and melted. Sometimes when you go to Dunkin they don't toast there stuff right and you get cold cheese. To me that's the worst because I HATE cold cheese! The also have so many different doughnuts and they have special ones too not just your regular doughnuts like at Dunkin. They have a Carmel chocolate, Nutella and a sugar cookie one. I have tried the Nutella one so many times and it is amazing. It is so soft and doughy and than has Nutella all over it and peanuts! What an amazing mix! I would defiantly come here again and I really wish we had one in Brooklyn! read more

Tim Hortons - Frozen hot chocolate. - Coffee & Tea Near Me - Staten Island, New York

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Gosh I love this place. The Nutella donuts are to die for!!! The cheese croissants either plain or used for a sandwich is so good. The coffee is awesome! This place is like dunkin donuts but good. Also the apple fritter fresh is life altering! read more

Tim Hortons - My friend really enjoying her coffee and donut - Coffee & Tea Near Me - Staten Island, New York

So when you order a combo meal, what do you expect? Obviously the main sandwich or entree, a side order like fries, and possibly a drink... Well today I did just that, I ordered the #1 with a sprite, which showed on the menu as chips, a soda, and the turkey club sandwich. I received a cup of sprite and a bag with the sandwich. I asked the cashier... No sides? He was like no. So I looked on the receipt and I saw I paid $9.29 for the "combo" and $2.19 for the sprite. So I asked for management. Guy tried to explain to me everything is charged separately. So again I asked him what comes with a combo... He said everything is charged separately. I am baffled at this point. So I asked him why I was charged the combo price instead of just the sandwich price. He tells me it comes with a donut... Which I clearly never received. I asked for a clearer explanation and he gives me the bullshit answer of, it's because of the tax. I said we aren't even up to the tax right now, this is subtotal we are talking about. So in my mind now it's 6.29 for the sandwich, and a donut is 3 dollars, and a sprite is 2.19, so technically the combo is suppose to cost me $11.50 in total. I get inflation but wtf... Asked for a refund and walked out. Check your receipts on what you ordered. Very disappointed read more

I hope the staffs will change them gloves after collecting cash. Some staffs are NOT friendly or helpful.

Have to add a star because I cant enter a comment without leaving it with none. I've been telling the stupid workers that their speaker system doesn't work and nothing gets done. Today the stupid immature girl tried to blame the weather ....really? I told her its like this in good or bad weather and I am telling you as a customer to get this on going problem fix. Honestly she preferred to excuse and talk back about the situation vs just saying ok Ill talk to management. The stupidest comment she gave was horrible. Rather drive to Hyland read more

24 hour spot to get a late night coffee and donuts with friends or just if your on the road! Parking: Small parking lot in the front fitting around 8-10 cars but a lot of parking on the side so you should be fine. Interior: Small but spacious enough because I have never seen this place super full where I cannot sit down even if your in a group. Plenty of single sits bar style on the edge and a comfy seat or two near the fireplace. Bring your friends and have one of those deep convos here at night time. Chocolate Nutella Hazelnut Donut: That name itself is mouth watering. Please indulge yourself in this donut if you love chocolate. Please see all the pics here on it and you will def get your own. Sorry I guess its a cheat day. Overall: Chill atmosphere. Good prices. Great donuts and great drinks. Definitely a spot to hit up on a chill day in Staten Island read more

Tim Hortons - Nutella Donut - Coffee & Tea Near Me - Staten Island, New York

I went there last night on my home to phila from long island, Had a donut and a turkey garden club sandwich, it was suppose to come on a four cheese bagel, but they were out, they told me this after i paid, that didnt matter cause i got it on a jalepeno bagel which i would have prefered anyway. I asked for Mayo on the sandwich, but i got some honey mustard sauce instead. i didnt realize it as i didnt eat the sandwich till the next day for lunch (which is today). The sandwich was really good. but nothing spectacular. As for the donut, it looked amazin, it was just a chocolate frosted, but looked decadent. however the taste didnt live up to the look. it tasted like a normal dunkin donut. not impressed at all. when i go to Krispy Kreme and get a donut, after eating it I think "wow, that was awesome" , i didnt get remotely close to that feeling from here. sorry. wont go out of my way to go here again. read more

Tim Hortons - Turkey Garden club on jalapeno bagel - Coffee & Tea Near Me - Staten Island, New York

Tim Hortons is my favorite coffee shop. Every time I've been to this one, the staff has always been friendly and attentive. Unlike Dunkin' Donuts everything here is made fresh as needed and so the donuts and other sweets never go stale. Timmies is the best and this is a great location. read more

So this guy "Vijay" hates customers or what? I asked him to make my bagel well done . He gets a pissed face, looks at me and doesn't reply. Then I asked him again-He replies , "I'm doing what's on my screen" It's not a favor Vijay , I'm paying for u to be here! I stood in front of him and ate it. 2nd - yay---stood in drive thru for 9 minutes... the finally roll up to see the guy with his hands in his pockets talking to guess who?? Vijay! My coffee just sitting there on the window. @TimHortons -- these guys may do it- but THEY'RE NOT DOING IT RIGHT! Coffee is good but cuz of them, you can no longer have my money. read more

Good place. Happy vibe. Finally, the smell matches the taste. The customer services was amazing. Would totally come back again..in a heartbeat actually. read more

Garbage service waited 5 minutes to order at drive thru with nobody in front of me. Then this guy gives me a broken cup that's spilling lemonade. Gtfo read more

I love the folks who work here! And the food is delicious! I usually go through the drive thru with my son who LOVES the frozen hot chocolate! read more

Tim Hortons - Coffee & Tea Near Me - Staten Island, New York

I wanted to enjoy fresh donuts or muffins or Preferably cupcakes. Looking on Yelp for great places I decided, instead of driving out to this place and having a bad experience let me call, The employee told me that "their rocking over there" with a bunch of freshly made donuts and such, so pressed for time we pull up and I immediately thought it was Dunkin donuts. If it wasn't for the name on the top of the stores I would've sworn I was walking in dunkin donuts (tim's must of bought the place out) looking at the selection I wasnt pleased I didn't see unique donuts (You know, like the ones you see on carnival eats) but that place was my last option. I ordered a box of 12 donuts for like $14. (That day I was looking to pay like $40 for ones I desired) Not to take away from the place they did have plenty of donuts there, and they were friendly, and for the most part the donuts looked good but tasted ok! I'll be back, but in the morning where everything is straight out the oven. read more