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Tim Hortons

2.1 (31 reviews)
InexpensiveCoffee & Tea, Donuts
Closed 5:00 am - 9:00 pm

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a young boy holding a donut

I went in to order a few donuts, and no one came to the counter to take my order. So, i had to go through the drive through in order to get service. After I ordered and payed, the drive through worker proceeded to throw the donuts in the car and they immediately fell to the floor of my car. Then she told us just to go. DO NOT ORDER DONUTS AT THIS TOM HORTANS! You will get them thrown at you...

Dead bugs all along the window sill

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7 months ago

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8 years ago

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11 years ago

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12 years ago

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10 years ago

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10 years ago

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11 years ago

Nutella pockets had like no nutella and were $5 and i ate it in one bite, and the ice coffee was just filled with milk. Talk about a rip.

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Review Highlights - Tim Hortons

The morning and lunchtime coffee rush creates quite a bit of traffic and long drive thru lines around Timmy's, but they serve pretty quickly.

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Tim Hortons - medium iced capp

Tim Hortons

(22 reviews)

$

this place used to be great until a couple months ago every time i ask for an iced capp instead i…read moreget a heavy cream smoothie. and no i dont want an iced capp lite. fill the cream to the bottom line of the cup and then fill it with the coffee mix. never had to have it remade but every time i go there in the last 2 months the iced capps are nothing but white cream with zero coffee in it. it's not hard to do. i've worked customer service and fast food before but never so careless about peoples orders. do better, especially yalls attitude the only nice person there is Tina.

I placed a mobile order this morning for indoor pickup that included a medium caramel iced cap, 1…read moreboston cream donut, and 2 vanilla cream donuts. When I arrived, the bag with my donuts was sitting on the counter, however, the medium iced cap was not there yet. I patiently waited for over 5 minutes without being helped despite not a single other customer being inside the restaurant. Eventually someone walked by and I was able to state that I was waiting for the rest of my order (the iced cap). Rudely, the lady stated the only thing on my order was the 3 donuts already sitting there because no other tickets printed out. I responded by saying "My order was over $9 so I know I ordered the iced cap". She still refused to believe me and made no effort to try to pull up the order to verify. I went to my car to get my phone and walked back in to show her my order from the tim hortons app, with the first thing showing the iced cap, and the second showing 1 of the donuts. She proceeded to rudely tell me "that looks like a completely different order since there is only 1 donut". I then clicked "show more" on my order to show her the remaining 2 donuts, with the order number showing and the total being over $9. Despite the verification I provided, I still had to argue that this was the same order number, and that the order was placed today. I was made to feel like I was lying and trying to get away with a free drink all because their machine didn't print out a sticker for the iced cap. The manager witnessed what was happening and did nothing to intervene. I am extremely disappointed with how I was treated, no one should ever have to fight to get what they paid for. Customer service has clearly gone out the window.

Tim Hortons - coffee - Updated May 2026

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