We had an outstanding experience with Marterra Property from start to finish. Raquel was our…read moreprimary point of contact and truly went above and beyond every step of the way. She was responsive, professional, proactive, and made what could have been a stressful process feel seamless. Her communication and attention to detail were exceptional, and we always felt that she had our best interests in mind. A special thank you also to Daniel Morgan, whose expertise in finding the right tenant was invaluable. He took the time to understand what we were looking for and ultimately found us an ideal tenant for our home. We couldn't be happier with the outcome. If you're looking for a property management team that genuinely cares, communicates well, and delivers results, I highly recommend Marterra Property. Five stars!

Disappointing experience due to a lack of professionalism, communication, and transparency…read more Our primary contacts throughout the leasing process were Daniel Morgan and Raquel. After we initially declined the lease because the rent was outside our budget, the homeowner personally reached out and invited me back to the property to meet his family and neighbors, answer questions about the home and neighborhood, and discuss the rental terms. Following that meeting, we reached an agreement on a revised rental price, and Daniel and Raquel sent us an updated lease reflecting those terms. We took the time to carefully review the lease and ask questions before signing, as anyone should when entering into a legal agreement. During that process, we felt pressured to sign the lease quickly, despite simply trying to understand the terms of the agreement. We ultimately signed the updated lease and promptly submitted the requested security deposit in good faith. Based on our understanding that we were moving forward with this property, we declined other rental opportunities, which were no longer available when we unexpectedly had to resume our search. What followed was, in our view, the most concerning part of the entire experience. After signing the lease and submitting our security deposit, we received no communication whatsoever from the leasing company regarding next steps, confirmation that our documents had been received, or when we could expect a countersigned lease. We found this unusual and reached out ourselves the following day. Only because we initiated that conversation were we informed that the property had continued to be shown after we had already signed the lease and submitted our deposit. During that conversation, we were told that another applicant had offered the original asking rent and that the owner had decided to move forward with that applicant instead--just 10 days before our scheduled move-in date. While our security deposit was ultimately returned, the handling of this transaction fell well below the level of professionalism, communication, and transparency we expected. We invested significant time and effort into this process, including meeting with the homeowner and his family, negotiating revised lease terms, carefully reviewing the lease, signing the agreement, submitting a substantial security deposit, and making housing decisions in reliance on the understanding that we were moving forward. Our real estate agent, who has more than 20 years of industry experience, told us she had never encountered a situation like this. Regardless of the legal status of the lease before it was fully executed, prospective tenants deserve timely, transparent communication--especially after signing a lease and submitting a security deposit. In our case, we received no proactive communication and only learned that the property was no longer available because we contacted the leasing company ourselves. Based on our experience, we cannot recommend this company. We encourage prospective tenants to obtain written confirmation regarding when a property will be removed from the market and when their tenancy is considered secure before signing documents, submitting funds, or declining other housing opportunities.

GPM offered amazing service when I was frantically trying to find an apartment. They accommodated…read moreall of my needs and were always available for inquiries. Their team responded quickly to any call, text or email sent their way. My apartment rented through them is provided with great care and attention to detail. The repairs are always taken care of by their team of contractors (Johnny Hammer and All Phases Plumbing). I will highly recommend them to any friends and family looking to rent. Many, many thanks to them for top notch customer service and property management skills. Much appreciation goes to Hendy, Tori, Joey, Carol and the rest of their great team!!!

1 star Not a great property management and they will ignore…read moremany issues in order to profit.

Finding a new place to call home can be stressful, but AllView Real Estate made the entire…read moreexperience so much easier than I ever expected. From submitting my application to receiving my approval, everything was smooth, organized, and incredibly efficient. It truly felt like they valued my time and wanted the process to be as easy as possible. I especially want to recognize Shehani and Daeyna. They were absolutely amazing throughout the entire process. They were kind, patient, responsive, and genuinely cared about making sure I had everything I needed. No matter how busy they were, they always answered my questions quickly and treated me with professionalism and respect. That level of customer service is hard to find these days, and it made such a difference. As someone who works long hours, I also really appreciated how modern and convenient their system is. Being able to complete everything online, communicate electronically, and make secure contactless payments through their website made the entire experience incredibly convenient. I never had to rearrange my work schedule or worry about unnecessary office visits. I'm truly grateful for how seamless this experience was. Moving is often overwhelming, but AllView Real Estate made it feel simple and stress free from beginning to end. Thank you, Shehani and Daeyna, for your kindness, professionalism, and outstanding support. I couldn't have asked for a better experience, and I would wholeheartedly recommend AllView Real Estate to anyone looking for a company that genuinely cares about the people they serve.

We had a great experience working with Martha at AllView Real Estate. She was professional,…read morefriendly, and always communicated clearly and promptly throughout the entire application process. Martha made everything feel simple and organized, answered our questions quickly, and helped make the process as smooth and stress-free as possible. We truly appreciated her support, attention, and positive attitude. We highly recommend Martha to anyone looking for a responsive and reliable real estate professional. Thank you, Martha, for helping us secure our new home!

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

I've had a great experience with Pear Inc. Gary and Cindy are awesome to work with. They're easy to…read morereach, always keep you in the loop, and actually care about doing a good job. It's nice dealing with people who are honest, straightforward, and don't make things more complicated than they need to be. I'd definitely recommend Pear Inc. They make the whole process easy and give you real peace of mind.

The Brand Haus property management company is everything a good PM company should be. As a renter,…read morewhat would you want? Communication - When I have a question or a problem, either Brandon or his assistant, Rebecca return my calls promptly, usually in a few minutes! They address my concern or question and I go back to my day. Repairs - since moving in I have only had 3 small repairs, and each of them has been addressed promptly by Brandon's amazing home repair person, Vince. Let me take a moment to also say, that Vince arrives at the scheduled time, does excellent and professional work, and cleans up everything. I wish I had known Vince when I owned a house! This is my first experience as a renter in a very long time, and The Brand Haus has made this easy and stress-free.

It was a great decision to hire The Brand Haus to manage my rental property in Newport Beach. My…read moreexisting tenants were somewhat difficult to deal with, but throughout the process, Brandon (and Rebecca) were courteous, professional, and knowledgeable. They were always available to answer questions and to provide their considerable insight. They have a stable of quality contractors to address any needed repairs. They provide excellent property management at a reasonable price.

This company is amazing. I made the decision to move from Ohio to California over a year and a half…read moreago (uncertainties and fear to follow). With that being said, where you are going to live is a huge variable in how your life is going to play out. And let me tell you, the people at Balboa Property Management made this variable flow as well as it could've flown. Artie was our realtor and he is someone I highly recommend dealing with. He is someone who will make you feel cared for and taken care of. He is not someone who is just trying to make a sale, he actually cares. Balboa Property management made life so much easier than it could've been. Thanks guys!

We hired Balboa Property Management to handle our rental for the past two years now.  They made the…read moreprocess easy and straightforward. Aaron and his team are quick to answer, friendly, and trustworthy.  We always felt like we were in good hands, they are top notch.

We're incredibly grateful to have worked with Tyler From the start, he was very professional,…read moreattentive, and genuinely invested in helping our family find a home that fit our needs. This wasn't just about buying a house--it was about finding a place to build our future, and Tyler truly made that possible. His knowledge of the market, responsiveness, and ability to negotiate a great deal made all the difference. Even in a competitive market, he stayed committed, patient, and always had our best interest in mind. We never felt like just another client--he made us feel prioritized every step of the way. Thank you, Tyler for making this chapter of our lives so special. We couldn't have done it without you!

Unfortunately, my experience with Cameron Carlson was great until it wasn't. I wouldn't be able to…read morerecommend this real estate agency.. My experience with Cameron was great until it wasn't. He went completely ghost and did not put in the contract with the sellers that they could take the pots in my front porch. They were there the day before for the walk-through. Cameron mentioned the sellers would be taking some plants,(he should have put that in the contract if the sellers wanted to keep) come to my surprise the day I get the keys. The two front plants are completely gone! Completely unacceptable also during the inspection as well many things were missed, and Cameron and his team recommended this person.. This is from my personal experience