Every employee besides a woman at front counter were all together. Were waytoo many employees for…read morethis small store. I went in for pickup after I got a confirmation email saying was ready for pickup. This elderly woman who I guess was "in charge" was rude and told me just because I got the email doesn't mean anything. I kept quiet. Just shook my head. Because she would not listen to any other coworkers. Two stars because the other girl that helped me was very pleasant

Greg and employees don't know how to do returns. Refused to help me further and sent me away. Not…read moregreat service and misleading.

We pretty much shop exclusively at Ace or Lowe's. Our daughter needed to replace her refrigerator,…read moreand Miguel couldn't have been more helpful! We compared prices, he pointed out features without seeming like he was being over-bearing. We considered buying a fridge that was brand new, but had been returned because it was too large, and decided against it. Lowes staff cannot deliver an open product. He gave us suggestions if we wanted to try to hire somebody else to do it, but in the end, we ended up buying one that was boxed in brand new. Five stars goes to Miguel for his outstanding knowledge and service.

Staff needs more training. My purchases rang up incorrectly at the register so I went to the…read morereturns desk to have it fixed. Scott, with the heavy metal Slayer shirt (nice customer facing policy), reviewed my purchase and said the pricing was correct. I said no, it is marked on the shelf as a "deal" with a lower price. Scott said okay, can you go take a picture of it? I replied why don't you just take my word for it and honor the price? He said I can't do that. So I trudged off back to the outdoor area and took a picture of the price and brought it back to Scott, He very reluctantly completed the transaction with the lower pricing (since I was right) and I saved about $45. Pretty significant. I then told Scott it should not be the burden of the customer to prove the store's pricing. He said oh well. Then I said you should have just taken my word for it. He said oh well. I complained about Scott to a Manager and she said oh well. I'll bet they never even corrected the price in the system so the next person will go through the same thing. Nice service! Oh well.

Most of the staff knows squat about anything related to the department they work in. Lots of us…read morecontractors have stopped buying from the construction side because HD has blocked off the loading zone and won't manage it properly. My wife used to park on the customer service side and check out there as well. They've now cut that off and make you walk down to the other check out. This place has turned into a huge inconvenience. We're done after years of patronage.

Starting a project, needed some lumber cut. Mitch couldn't have been more accommodating and…read morehelpful in my endeavor. He was patient and made sure I chose the correct pieces to cut. Because of a glitch (prompted by a different employee) I had to return the next day for more lumber. Mitch once again jumped in and insured I was satisfied. Excellent employee.

4-stars today. The Hardware fella was only marginally helpful today. He had a little trouble…read morecomprehending my need, even though I told "not machine thread, but wood threads". He kept on handing me machine threaded screws. Oh well.

Waited patiently for hardware guy to finish with a customer for 10 minutes. I guess the older…read moreemployee's buddy walks around the corner and calls the guy by name so I got skipped and he's helping them for several minutes until I finally just left. What a crappy thing to do I'm not spending my money at Home Depot anymore.

We purchased 3 1/2 ton Horizon river rock on Sat 8/10 and delivery was 8/12. Staff in office was…read moresuper helpful and professional as was the delivery driver. However, I was so disappointed in my rock once we dug in to place in our yard. It was full of mud. I expected "some" dirt as I asked this question before purchasing, but not the amount we got. I must have paid for at least a 1/2 to 1 ton of dirt and you could'nt even see the color of the rock. There really was no point in me laying weed fabric down and even the monsoon rains we had last few days didn't clean the rock.

There are two rock companies near me and they are both great. I would recommend Pioneer if you are…read morelooking to have rock delivered. They are super helpful and we're able to deliver in my backyard.

We couldn't be happier with our gorgeous countertops!! We originally meant to just find out pricing…read morewhen we first went to AMC, but they had great prices, plus we got to pick out the actual marble slab that would be installed in our bathroom right then and there. Then, they were able to come and measure and install within two weeks. Plus, we changed our mind on the sinks and drains so we needed all new cuts, and they did it no problem!! Amazing experience all around so we will use them again to re-do our kitchen in the future!!

I was looking to get granite for my kitchen . After checking around Jeremy with AMC Building Supply…read morecame in $700 less than one of the larger companies in Colorado Springs. From the day I picked my granite to install was 3 weeks. They was a small issue with the install but AMC did everything they could to correct the situation and I am completely satisfied with my beautiful counters.

Easy order experience, mulch dropped off in a timely, neat way on my driveway. Professional.read more

Why is the counter help so rude, Riley? You answer the phone rudly too. Why do we come to this…read morelocation? Because it is near job location. You tell us to weight in/out but then you charge per cu yard and we as the customers have no clue on volume. Again ic wasnear my location I would go elsewhere.

Lack of communication and customer service. Brushed us off. Apparently they don't need new…read morecustomers

Bob is a master floor craftsman. Maybe it's his German heritage or something, but he is as exacting…read moreand thorough as you would expect. We are thrilled with the job he did and at a very affordable price. He went above and beyond for us and did extra things we didn't even ask for. His protege and son Alex is also a hard worker! There is a slight language barrier as his accent is very thick, so just emphasize what you want and he will deliver!