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    Tile Dimensions, LLC

    1.0 (3 reviews)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (70 reviews)

    $$

    We pretty much shop exclusively at Ace or Lowe's. Our daughter needed to replace her refrigerator,…read moreand Miguel couldn't have been more helpful! We compared prices, he pointed out features without seeming like he was being over-bearing. We considered buying a fridge that was brand new, but had been returned because it was too large, and decided against it. Lowes staff cannot deliver an open product. He gave us suggestions if we wanted to try to hire somebody else to do it, but in the end, we ended up buying one that was boxed in brand new. Five stars goes to Miguel for his outstanding knowledge and service.

    Staff needs more training. My purchases rang up incorrectly at the register so I went to the…read morereturns desk to have it fixed. Scott, with the heavy metal Slayer shirt (nice customer facing policy), reviewed my purchase and said the pricing was correct. I said no, it is marked on the shelf as a "deal" with a lower price. Scott said okay, can you go take a picture of it? I replied why don't you just take my word for it and honor the price? He said I can't do that. So I trudged off back to the outdoor area and took a picture of the price and brought it back to Scott, He very reluctantly completed the transaction with the lower pricing (since I was right) and I saved about $45. Pretty significant. I then told Scott it should not be the burden of the customer to prove the store's pricing. He said oh well. Then I said you should have just taken my word for it. He said oh well. I complained about Scott to a Manager and she said oh well. I'll bet they never even corrected the price in the system so the next person will go through the same thing. Nice service! Oh well.

    Tile Dimensions, LLC - flooring - Updated May 2026

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