I go through phases with food and as much as it drives my boyfriend nuts how I will literally eat the same thing for dinner, I've been ordering from Tijuana flats almost daily on Uber Eats for at least 8 months. I actually stopped inside the restaurant instead of getting it delivered and the lady asked me to wait for the manager to finish helping another customer. Not knowing completely what to expect, the manager decided to offer me a whole free bottle of hot sauce of my choice. I asked for the least spicy one which is their smack your ass one. That did brighten my busy and chaotic Wednesday. I will continue to order the taco salad with shrimp. I just love the combination of everything in the fried shell, the lettuce, beans, sour cream, shredded cheese, pico. It all tastes so fresh and the fresh complimentary chips on the side are always delicious. Thank you for great service! read more

Best food ever so good and delicious always made fresh so incredible! Love it so much the staff is so kind and friendly and helpful and humble and understanding and sweet and amazing menu I love it so much! Very clean and organized thank you so much I appreciate you so much for your service and hard work! From Lauren read more

The steak tacos are surprisingly good! Tender & juicy. Service is fast, although our orders were made incorrectly. The staff was able to correct it and redo our steak chimichanga to-go! Things that can be improved: certain parts of the floor is wet, should be mopped up. The restroom needs big time cleaning, floor is cracked in the women's bathroom and that should definitely be fixed. Overall, food is great quality, great staff! I would take my family back again. read more

I was invited to go to Tijuana Flats as a last-minute thing! I decided to accept because I didn't feel like cooking dinner that night! It had been quite a while since my last visit to any Tijuana Flats but this one was one I hadn't ever visited. This location was fairly busy for a Wednesday night. There was no problem with finding a table, tho. The food came out relatively quick and was delivered to the table, as opposed to us waiting at the counter like a take-out meal. It was all prepared just as ordered and the portions were great. The restaurant was exceptionally clean given the amount of people that were eating at the time. The staff was very patient with the kids in our party as they placed their own orders. It was a good visit and worth the 20 minute drive! Definitely will re-visit! read more

Very in attentive staff. Employees all over the place but dirty tables everywhere. One girl talking to friends while others are working. You need an adult manager at this place. It used to be great. Now going downhill. Waited 30 minutes for food. Very disappointed. Girl at register was redoing her ponytail while working with hands on goid trays. Gross. read more

Very slow service. not many people in the restaurant at all, no reason to wait close to 30 minutes.

Young man at the counter taking orders has no business dealing with people. He has no people skills and is just rude!

Worst Tijuana flats there is!!! I paid for double meat and I kid you not when I tell you this chimichanga was 89% tortilla and maybe a half a chicken tender worth a chicken in the whole thing. DONT PAY $4 for double meat!!! My daughter and mine were the exact same and she got regular! Only 5 chips with the burrito!! This was a huuuugr waste of $80 for only maybe $10 worth of food! All of our food was super small super flat and really gross. Will NEVER go back here again! read more

We were invited to a Yelp Elite Valentine Event. The location is beautiful. The walls have beautiful murals on them. You must walk up and order your food and then it is brought to your table. We ordered the Tijuana trio the chicken flautas, steak flautas, and blackened chicken tacos. Brian: Blackened Chicken Tacos - Shells were soft and the chicken was flavorful. steak flautas - They came with pico, sour cream, guacamole. The steak was tender and the shell was soft. They were good Tj: Chicken Flautas - They came with pico, sour cream, guacamole. The flautas were amazing. The flautas were more than enough food to take home. They also come with chips and salsa read more

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I ordered a chicken burrito and there was a couple pieces of chicken. They should have just called it a rice burrito.

Malina and Zane were amazing workers. Malina took our order so kindly and patiently. Both of them constantly checked on us and cleaned up. The food was amazing and the energy of the restaurant was great. They both deserve a raise! read more

I went during the week around lunchtime It was calm & quiet.Everyone was very attentive making suggestions on the menu.Those atom bombs were my favorite cream cheese & jalapeno wrapped in dough with a sweet chili sauce .They have a wide variety of hot sauces to try and buy read more

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Putting this as simple and punctual as possible. Very slow service. Be prepared to wait 30 minutes.

Lee M was our all around girl when we visited Tijuana Flat in Ponte Vedra. We felt so welcome, and Lee gave us the royal treatment. We felt like a king and queen. Flautas were hot and tasty. However, the Juana in Tijuana were those atom bombs filled with cream cheese. Oh, what a sensational flavorful atom bomb. We quenched our flavorful treats with an orange soda and a cold one. Tijuana gives off a Mexican vibe but state side. Thanks, Yelp, for having this. Thank you, Tijuana, for the tasty meal. read more

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Customer service was a 10/10! The cashier was friendly and informative. She was helpful. One worker brought the food to our table since we were seated. And later checked on us. The food portions were great! I really love the hot sauce bar even though I don't use hot sauce. They have sweet Thai chili sauce at the bar! I love love that stuff. My floutas were good. I do wish they were a bit crispier. I love the chips that come with the meal. Also, I just love the indoor decor! Local artists is so cool! read more

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Street Corn Takeover at Tijuana Flats ... this Nocatee location has the music playing, the tables cleaned and the employees laughing! Lunch was excellent! Street Corn Grilled Chicken Tacos and Street Corn Steak Flautas - bursting with flavors and add-on Smack Your Ass sauce for extra deliciousness! . . Thanks to @yelpjacksonville and @tijuanaflats #flatsgoesstreet #texmexforall #tijuanaflats #streetcorn read more

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Update. I had gone in to pick up an order for someone else and the manager was right there so I asked him about my previous problems since no one would email me back. Even with that comment saying to email xyz. He told me that they changed the recipe for the chimichanga and if I want it how I got it back in the day I need to ask for no queso. I went ahead and ordered 1 the way we talked about with no queso and it was good with a crunch! No wet mush! We also got a steak burrito which was good too! I do wish they grilled the burrito or something but overall it was yum. read more

Tijuana Flats - Tex-Mex Near Me - Nocatee, Florida

The food and service and the place is so great!! I will say from the time we walked in we were treated with kindness and they gave great suggestions!! The app of the trio was fresh and hot and the guac was fresh and so creamy!! We had both the chicken and the steak flautas. I will say the steak was great think fajita that's fried and the chicken had good flavor. All paired with chips and all the fixings so much food!! The sauce bar is my fave the Georgia peach is my jam. Go go go to nocatee and enjoy!! read more

Tijuana Flats - New Kickin' Chicken Flautas - Tex-Mex Near Me - Nocatee, Florida

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During COVID-19 we've been ordering in takeout. We were craving Tijuana Flats, so that's what we ordered. Their online ordering system is easy. I placed my order (beef chimichanga, with queso and a side of guac), and my husband got a burrito. We opted to do pickup. Went to the front counter to check to see where our order was, and they said they didn't have a ticket, waited a few minutes and saw a bunch of different orders on tables, based on which ordering platform you ordered from. Our order was there, just under my husband's first name. We got our meal home and everything was made the way we liked it. I popped mine in the oven for a few minutes, because we don't live right around the corner. A few minutes in the oven was perfect, as the chips came out crisp. The guac tasted super fresh. The chimichanga was delicious, crisp outside, and the beef was nicely seasoned. Pros: -Ease of ordering online -Orders were correct -Food tasted good Cons: -My inability to take a photo of my meal -There was some confusion regarding online orders Tips: -Make sure if they have tables set up with to-go orders, to check and make sure it's not under your first/last name. read more

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5 stars for good service, super clean establishment and friendly staff. This specific location has lots of light coming into the restaurant and a lovely outdoor area to sit outside if desired. Food came out super quick, only observation, they didn't have trash cans on the outdoor area or indoors, they did have someone cleaning tables and taking all trash from people. read more

Tijuana Flats - Trio guacamole, salsa and queso - Tex-Mex Near Me - Nocatee, Florida

This is the very worst store in the whole entire chain. The manager Brandon is super rude. They're too lazy to bring curbside delivery outside to the person sitting in the car even after the manager Brandon was asked by said customer sitting in the car if they were going to bring out his food, and his response was they had turned off that computer, but he would go look. The customer waited another 10 minutes and then went inside and found his food sitting there waiting to be brought out to his car but nobody was bringing it so said Customer told them how he felt about that and left ....called to make sure he got a refund and was told that he was banned from that location forever by the manager Brandon ..... I would avoid this location at all costs ..... kinda dirty too read more

"The stars at night are big and bright...(clap,clap,clap) deep in the heart of Texas" With our recent move to Saint Johns, and COVID lessening our adventurous spirits, we haven't had a chance to really explore our new surroundings. It was our first visit to the Nocatee Town Center and there is a lot happening there! This was also our first visit to Tijuana Flats, so we can check off two adventure boxes for this one. This was also our first Tex-mex place in a really long time, so we broke a lot of new ground with this outing. The restaurant is colorful and clean. The server was polite and was willing to answer any questions that we had about the menu and even give us some suggestions. As we waiting for our food we got to explore the myriad of sauce options. Unfortunately, they were out of the Georgia Peach & Vidalia hot sauce, which I really wanted to try, but there were still some good ones left. They also had social-distancing reminders on the floor, which was nice to see. Fast-forward, we got home and dug into the food. I ordered the steak fajita tacos. They were good, but I think I was expecting something a little more fancy based on the really exuberant marketing of the new product. They were, essentially, tacos with fajita steak and vegetables. I don't want to downplay, they were good, but I guess I was expecting a little more. That said, I think it can be a really versatile offering and could be offered on a bowl of lettuce for a low-carb option. I digress, all-in-all, I think that if we're getting the bug for Tex-mex we will definitely visit the restaurant again and try some of their other offerings. read more

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Had a great experience. The food was super fresh and the young lady at the cashier was super kind and helpful. Ella answered all my questions and had some great suggestions for a few new items we had not tried! We will definitely come back! Keep hiring great staff with knowledge and patience!!!! read more

We were newbies to this chain, but we will definitely be returning thanks to the elite week event bringing it to our attention. The food was delicious and the service was welcoming. I especially liked the different queso flavors. read more

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We ordered online and the order was 100% correct. Food was fresh and hot. Very happy with the quality of food. Only complaint was the wait time for the to-go order. We were told the food would be ready in 15-20 minutes. We arrived and were told it was being worked on. I sat down and waited. A family that walked in after sat down and got their food before I got my to go order. read more

Place was clean. I tried the new carnitas. Not a fan of pork, but it was ok. Portion was large and filling. read more

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Very nice place and good service. The artwork was great. The place was empty but a lot of take out orders read more

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Went for the Elite event June 2022. Tried the dueling quesos. Good chips. Queso was OK. No salsa. I had the BBQ pork tacos. They were good. Not really wowed though. Guests had Tijuana pork chimi and shrimp tacos. They were OK. This seems like more of a to go, affordable options place for families. The lack of salsa and emphasis on bottled sauces in vats is weird. Probably won't be back. read more

I love Tijuana Flats but this location is a train wreck. Misplaced orders and the Manager honestly doesn't care and is just worried about the next order. If I was the Franchise I'd shut this one down, turn it over or minimally dump the Saturday evening Manager who truly needs customer service 101. read more

I've been trying to find good Mexican restaurants but they are few and far between around here in Jacksonville. Any who, I tried Tijuana Flats today it was okay. I had blacked chicken tostadas. They were kind of dry, but the salsa gave it a little more juice. Not sure if I will be rushing to try it again however, it's a place you should try at least once of you're craving Tex mex. read more

I love Tijuana flats they are always consistent with their food quality. The food is pretty good and somewhat affordable compared to other Mexican restaurants. The best thing to get are the flautas or the chimichanga. Both are pretty good. read more

Food was fresh and delicious. Portions are large. We ordered take out so cant comment on eating in.

Normally love tiajuna flats, and I know we're all in tough times, but if you want us to keep coming here, I strongly suggest if you're open until 8pm for takeout, you should take orders until 8pm. We called tonight at 7:40pm and were told you were really busy and no longer taking orders. So tonight we supported another local restaurant who actually stayed open until they closed. read more

The Nocatee location used to be decent. Went last night. They were not busy. My drink was empty, so I removed the lid. Within ten minutes, three workers passed me, looked at my cup and kept walking. They even had the balls to refill someone else's cup. So I went up to counter with my cup. An employee, was filling up a drink, looks at me as I was holding up my cup, puts the lid on his ( personal cup) and walks away. The person waiting next to me says" That really did not just happen did it?" "Did they just blatantly ignore you"? They sure did ,I replied. She was so pissed that she says out loud, "Excuse me, this person is waiting here for a refill, and you just ignore him?" Only then did I get a refill after 15-20 mins of waiting. You service hot sauce on demand, don't you think people may need drink refills for other then you friends tables? Second issue was , When you buy a large side of chips a salsa, they would refill it ( when you are dining in). No more apparently. I was told that I have to buy a whole new order to get more. I remember not only did they refill, they used to give you some to take home. I asked that manager when did this change, she could not answer me. I asked her again, she is the manager , she must know. She did not even remember giving refills on salsa. Are you sure you are the manager, or just playing one today? Don't think ill be returning read more

We have eaten at this location often over the past couple of years. The cleanliness and food at this location are continually declining. Upon entering the restroom this past Saturday I was blown away by the mess that was in front of me. I could understand if it was late in the evening following a rush but this was shortly after they opened. Toilet paper all over the floor, toilet absolutely disgusting, toilet hasn't been properly cleaned probably ever. Walls are gross, floor had feces around the toilet and hasn't been cleaned in forever. I made mention of this to the gentleman at the register to only receive a "ok". Service - gentleman at the counter looked like he just returned from a week long bender and had zero interest in being there. I understand getting employees is tough right now, but this guy represents the business! Food- we ordered 4 items and asked for no dairy on any of them. We get home to find they added sour cream to my spouses burrito after specifically asking them to take it out. We had a bowl missing the guacamole, no explanation. We had another meal missing the guacamole, too. Maybe they were out but there was no mention of it when ordering. Making food shouldn't be this complicated, but seeing how the store is ran, the expectations of a higher standard seems to escape them. Our family will not be back at this location anytime soon. read more

This place is nice for a quick meal the food is ok but good for a fast To go snack or on your way home

Quick, cheap, no frills Mexican food with special deals for tacos Tuesday. They have a new combo of 2 tacos dual layered shell - hard + soft $7.99, not bad. Looks like the try to stay up against Taco Bell. The sauces station is their signature. From mild to hot, they have it all. Not the best Mexican I've ever had, but not the worst either. Nice for a quick and convenient taco/burrito fix. read more

Tex-Mex in Nocatee! What a great start. Great service and food. Despite being PACKED due to their grand opening this week, the staff is working really hard to make a good first impression. Burrito was fantastic. Loved the chips. Very filling. Can't wait to try some of their daily specials. Low cost meal on Tuesdays! Or takeout for the fam. Very excited about this location. Goodbye Dicks Wings, Tijuana Flats has taken over with quality food and service. read more

The food is mediocre at this location, we ordered takeout. Sierra Grill is much better flavor and presentation. The staff here are friendly and the restaurant is clean. It also has nice hot sauce bar but food was bland and poorly assembled. read more

I called around 5:18 PM to place a order for curbside pick up because we were having issues ordering online. I was told they can't take my order that I had to come in and only place it online because they didn't have enough employees. I find this very unprofessional and not very customer friendly. read more