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    Tiger Computers Scarborough

    5.0 (1 review)

    Tiger Computers Scarborough Photos

    Recommended Reviews - Tiger Computers Scarborough

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    14 years ago

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    Coywood Computers - Asus chargers for the massive range of Asus laptops, ZenBooks and notebooks, we know which size is correct for your model.

    Coywood Computers

    2.2(6 reviews)
    0.4 mi
    ££

    For anyone, like me, who's technical expertise extends about as far as switching a computer on and…read morehoping that it works, places such as these are essential. As Scarborough is still a bit of a rural backwater at the end of the road to nowwhere, if the few small, local PC businesses in town didnt trade, we'd have to go all the way to PC World and the like in York and Hull. On a couple of occasions over the last five years or so, Coywood has proved to be a lifesaver as people grow more and more reliant on their home computers. In addition to selling various kinds of peripherals, Coywood seel complete PC packages and will build a PC to order if required. They also sell reasonably priced refurbished laptops (usually Dell) which come with warranty as standard. Where they excell though, is when you have to turn to them for advice and help on technical matters. They'll take the time to talk you through whats wrong and how they'll fix it and show how to avoid it happening again. On the couple of occasions I've had to use them, they've been very competitively priced, and I;d happily use again without hesitation.

    I ordered a power pack for my laptop and paid for next business day delivery. I received someone…read moreelse's order. Fare enough, mistakes happen. I called to notify them of the issue and ask for the correct item to be delivered. They said it would send it out again. As they hadn't met the next business day delivery I paid extra for I told them it was only fair they refund the express delivery fees and I was happy for them to pick up the wrong item. Their attitude from here was appalling. They said they would only refund the delivery fee once I had posted them the item out of my own pocket. I told them I don't go anywhere near a post office so it isn't possible without me taking multiple busses and wasting a lot of time and going way out of my way to get to one. Their response was 'well we wont refund the delivery fees until we get our item from you. Your fees are our security to get the item back. They said refused to pay for a courier to organize the collection of the wrong item they sent me. I was told other customers don't ask for refunds when they don't deliver the right items. When I said this was poor customer service they said I was just being argumentative and was unwilling to help them. They said they would get someone to call me back shortly. Of course this never happened. I called again that afternoon and then the following day before they guy said 'fine, you don't want to help us, I'll refund the extra delivery fees and I guess we'll just take the loss' then hung up. I'll have to see if they actually do refund the fees. I tried to be helpful by letting them know I received the wrong item and would have it ready for them if they would organize collection. I have never had a company tell me to mail their items back to them out of my own pocket because they made a mistake.

    Photos
    Coywood Computers - Dell chargers for every model supplied new and old, variety of shapes and styles

    Dell chargers for every model supplied new and old, variety of shapes and styles

    Coywood Computers - Microsoft surface, Surface Pro1, Pro2, Pro3, Pro4 tablet chargers available

    Microsoft surface, Surface Pro1, Pro2, Pro3, Pro4 tablet chargers available

    Coywood Computers - Acer chargers, we have them all, the larger tips for older models and the New micro tips for the very slim latest models.

    See all

    Acer chargers, we have them all, the larger tips for older models and the New micro tips for the very slim latest models.

    Ccl Computers

    Ccl Computers

    2.9(18 reviews)
    63.1 mi
    ££

    Ordered Motherboard bundle and a B grade 1TB NVME SSD…read more The value of the B grade nvme was £80 Incorrect 500gb SSD shipped - the mistake was due to incorrect (possibly deceitful) labelling of stock inventory and clearly no system of thoroughly checking items before being posted to customer. Emails then ignored for 3 days, wasn't until they were called that any action was to be taken. Not only is that an unacceptable time frame, its frankly borderline disability discrimination, as someone who is AuADHD and have other health issues, the last thing I want to be doing is ringing companies to chase issues that should already have been looked into as it makes my symptoms worse and I will be unwell for days after. On the phone I was spoken to with Dan, who did not offer a satisfactory resolution to the problem. It felt like there is a culture of apathy at CCL where the whole system seemed quite inflexible and born out of a business that is happy to regularly make mistakes at the customers detriment. It is not my fault that the wrong item was sent and that there isn't stock of the item I ordered. The reasonable solution most other decent companies would have taken would have been to replace the £80 B grade NVME with new stock one (£100 at the time of my purchase) and have the 500GB incorrect one returned and the company eats the mistake of losing £20 - but naturally they had already increased the price of the new item to £115 and did not give this option. Instead I was forced to choose between a partial refund or returning the item - not satisfactory considering the items are all part of a birthday gift for a 13 year old that needs to be ready in a weeks time. Edit - was called again by Dan who said he cannot do the partial refund so the only option was to send the item back and get a full refund. NOT IMPRESSED I will not be using CCL again unless the realise the value in seeking returning customers via good customer support and will stick to using their competitors.

    This company over-charges (check Amazon for lower prices on most their products), is dishonest…read moreabout delivery times and has appalling customer service, not responding to emails. I ordered a CPU from them on Nov 8th at scalping prices (£70 above RRP) on the basis of a promised 15th Nov shipping date. When it hadn't turned up by the 20th, I contacted them and was told to expect it towards the end of November. By the end of December still nothing heard, so I emailed them telling them how unhappy I was - they didn't bother to answer my email but logging in to the web site, I find out that they have simply cancelled my order without telling me. I have never had such dreadful service from a company selling computer parts.

    Tiger Computers Scarborough - computers - Updated May 2026

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