Wonderful experience. I was without a washer for about a week and it was an experience going to the laundromat. However, Tiger Mechanical and their technician were very upfront with repairs and they communicated everything with me beforehand so I knew exactly what to expect and when to expect it. They were on time and repaired my machine promptly. The Technician left everything nice and clean and took all the old parts and the delivery boxes with him. It's nice doing business with such a reliable company. read more

Confirmed leak. The parts that I provided was a brand new kit from Homedepot. Either way it clearly wasn't tested. The reason for the lapse in time, which whoever I spoke to on the phone ignored, is because... It was hooked up, the property was left empty for months and upon it being checked on, it smelled heavily of propane. I had them shut off the gas and now I am finally out here to trouble shoot myself. As you can see from the photo there is no way this was tested. The reason I paid for your team to install it was to have it properly done and certified. read more

Cancelled on me twice technician ordered the wrong part. Horrible customer service! Do not have them work on your appliances! Wasted my time! read more

Although the tech showed up a bit later than scheduled, he communicated frequently and clearly. He repaired my Coyote Flat-Top grill and left the parts where I could find them. I'd recommend them for another job for sure. read more

They were prompt and courteous. The fix was just a disconnected wire and was covered by the service call fee. They didn't try to upsell me anything. I have been using them for the past 5 years and will continue to use them. read more

great experience with Tiger fixing our washer. Technician was knowledgeable and quick!

Tiger Appliance Repair answered our LG washer problem quickly and professionally sending Steve to our home to repair it. He diagnosed the problem and ordered the parts. He return and replaced the parts days later finishing the job leaving the clean and everything back in place. We are very pleased with Tiger Appliance Repair and their tech Steve's professional manner, Thanks. Definitely will call for all our appliance repairs ! read more

Referred by GE for dishwasher repair under warranty. Tiger made an appointment, came on time, determined that a part was needed, and ordered the part. When it came in, they made an appointment and came back to install it. The technician was friendly and professional. The office is very easy to deal with and very friendly. read more

Appliance tech Trevail, is knowledgeable and courteous. The problem was traced and repaired in minimal time. Tiger's support team was also courteous and gave me several appointment reminders. I would recommend Tiger for any appliance repair you may have! read more

I had purchased my washer/dryer combo from Home Depot, when repairs were needed before the first year was up, I contacted the manufacturer and was directed to schedule through this company for repairs. Their system could use some improvements when you get reminder text/emails to confirm they do not link with their system and they call you. The employees that operate their call center are very difficult to hear and their system cuts out a lot. The quality of the technician David was excellent. He lives in my area, was respectful of my property and my time, he was never late. If I could have hired him directly and left the company out to have a more enjoyable experience I would have preferred that. I won't go out of my way to use this company on my own, I will only do use them out of purchase requirements and to not have to pay out of pocket for a covered repair. read more

We had tiger mechanical come out for 2 different issues at our new build home - our oven and installing a conversion kit on our stove. Dan was on time and able to fix the oven and install the conversion kit. Tiger Mechanical had a great communication about when the back ordered GE parts would arrive and scheduled service after the parts came in. They also worked with our builder on billing for the conversion kit. read more

this company has been out to repair an ice maker 6 times and it still does not work. On top of that they have a bad habit of canceling at the last minute This has been very costly to my income I do NOT recommend them read more

I used Tiger Mechanical through the warranty for my washing machine. When I call, they answer the phone right away, and were very polite and efficient in setting up an appointment. The tech ordered a part, and it came very fast -- in only 2 days. He arrived at the beginning of the time frame, and did a very nice repair job. read more

Tiger Mechanical came out to repair my washer. It was still under warranty. They came out very promptly to assess the problem, ordered parts had the delivered directly to my house. Then returned, and installed the parts with in a couple weeks and it was completely covered under warranty. which was less time the other companies we spoke with could even make it out to take a look at our washer. I am very satisfied with the quality of the job they did. The tech that came to do the repair, Terry was very skilled, informative, helpful, knowledgeable, and polite They made the problem I had as easy to deal with as possible. I highly recommend them! read more

The tech was knowledgeable and fixed the refrigerator. So far so good. I was worried because the refrigerator is only six months old and should not need fixing yet. read more

Tech was very knowledgable, professional, payed attention to detail and made sure area was cleaned after completion. My issue was a new dishwasher from GE and GE chose Tiger to perform the warranty work. read more

Update: After I posted my review, the company reached back out and was suddenly willing to come back out and fix what they left incomplete. They tried to claim that this part just "fell off" after all the work was done, which is untrue, because parts fall DOWN, not up and neatly into drawers. And even if it could have been true, that means the tech did a poor job either inspecting and diagnosing the first time, or quality control checking the repair. Either way, he came back, ordered more parts and came back today to install. My husband facilitated the meeting this time so he didn't know to check this guy's work. I opened the drawer tonight to load the dishwasher, and the SAME part is LYING IN THE DRAWER (see second pic-the long arm piece just lying down). In this case, I think it's the old one that he took off because the other one is installed in place on the other side, but his quality control REALLY sucks. He doesn't even check his work when he's done. read more

Tiger Appliance Repair - The long arm piece lying down in the left side of the image is a stray part just left behind after "fixing" prev stray parts - Appliances & Repair Near Me - Gilbert, Arizona

I can't imagine a worse company to deal with. I paid for $189 for their technician to tell me that my high end Asko dishwasher needed a new pump and clamps. He gave me an estimate of $849. A new machine is $950. He wanted $550 for parts...Asko charges $220. I got my own parts and they still demanded an additional $525 for labor. Proceed at your own caution. Honest companies do not act in this manner. a video showing the 5 minute video below https://www.youtube.com/watch?v=i40JpvmETWk&ab_channel=DKSinger read more

Tiger Mechanical 0:23 View all Tiger Mechanical 4.9 (230) Appliance repair service in Phoenix, ArizonaOpen Overview Services Reviews Photos By owner About Reviews from the web 1/5Angie's List · 1 review Google review summary 5 4 3 2 1 4.9 (230) Reviews All fridge21 tech15 warranty12 dishwasher11 +6 Sort by Most relevant Newest Highest Lowest Jackie Southwick 7 reviews Tiger Mechanical was able to quickly schedule an appointment to come out to service our dishwasher that was still under warranty. The technician quickly determined the problem and gave us an estimate of how long it would take for the ... More Al and Jean Batson 7 reviews·1 photo a week ago New My experience with the Tech from Tiger Mechanical was spectacular. My Tech arrived as scheduled, immediately accessed our microwave and knew exactly what to do. Within just a few minutes the unusual noise from the microwave was identified ... More Tiger Mechanical (Owner) a week ago Thank you so very much! We cannot thank you enough for writing such a complete description of your experience with Tiger Mechanical. We will certainly pass along your approval of your technician, Sanel, as well as the whole process to management! We are here for you should you need repairs or maintenance in the future. Diane Milke 7 reviews 3 weeks ago New If I could give 6 stars I would! This was my 2nd experience using this company. I was referred to Tiger Mechanical by Spencer's Appliance both times. This ... More Tiger Mechanical (Owner) 3 weeks ago Thank you Diane! We appreciate your trust in Tiger Mechanical. We will continue to strive for those 6 stars that you've come to expect! We will always do our best for all of our customers. We are here for you should you need repairs or maintenance in the future! John-Paul Gorsky 12 reviews·22 photos a month ago Had an issue with door alignment/adjustment on a new GE refrigerator that could not be addressed with owner procedures in manual. Initiated the service call through GE and Tiger Mechanical was assigned my case. They quickly scheduled a ... More Tiger Mechanical (Owner) a month ago Thank you John-Paul. We love when customers take the time to write such an in-depth feedback of their experience with Tiger Mechanical. We also love it when customers take time to give credit to the entire process which you found 'quick and easy.' We are glad this was an easy fix and that Terry could align the doors without needing additional parts or time. We are here for you should you need maintenance or repairs on any of your appliances. Jackie Southwick 7 reviews just now New Tiger Mechanical was able to quickly schedule an appointment to come out to service our dishwasher that was still under warranty. The technician quickly determined the problem and gave us an estimate of how long it would take for the replacement part to come in. One week later Tiger scheduled a time to install the part and all is well now. We highly recommend Tiger Mechanical for quick professional services. read more

Came and fix our dryer, super considerate, fast, efficient and cleaned up behind himself. Would use them again and really enjoyed talking to the technician very polite. read more

Very professional company. Kept in contact with me every step of the way. Technician was on time and did a great job and cleaned up any mess he made . Very nice I would recommend Tiger Mechanical. read more

The young man that came to the house to provide service for our double oven did an outstanding job. He was courteous, efficient, and professional. He was not able to fix our old oven, but he gave us information to help us replace it in an economical manner. He even made friends with our two little mini-poodles while he was at our home. I will definitely call them again the next time we need appliance repair. read more

The repairman knew the problem with my dryer even before coming to the house. He ordered the parts and got it working in about 15 minutes. He was on time, courteous and knowledgeable. I was contacted with a follow up call to make sure all went well! This is a reputable company read more

Tiger Mechanical was contacted to perform warranty service for my GE dryer. On the first visit he diagnosed the problem and was aware of a recent GE bulletin covering the dryers exact problem. He ordered the necessary parts and returned to fix the dryer once the parts arrived. Service tech was friendly, on time, and able to solve the problem quickly. read more

Service department was very responsive in setting up an appointment to get our dryer fixed. A part had to be ordered and came in much sooner than expected. Tiger Mechanical was notified we got the part and a tech was out within two days to put the new part again. We now have a working dryer. Excellent company. read more

No Show - No Call I called GE Maintenance and was referred to Tiger Mechanical in Mesa, Arizona. I called them on a Friday (2/23) and after a bit of discussion, was told their repairman would be at our house on Monday (2/26) . 8a-1p .. At 10:37 on 2/26, I received an email requesting I call them and make an appointment (?) so I called - no one answered the phone. At 4:30pm they called me with nothing but excuses, like it was my fault, wanting to schedule another appointment for the following day. The young woman I spoke to refused to acknowledge their screwup and "wanted to move forward". I told her to cancel the whole thing as I had already wasted half a day waiting for them. Considering their trip fee is $129, I expected a better response. They certainly didn't leave me with a lot of confidence and will never do business with people like this. read more

When we asked their repairman what caused the problem with our Speed Queen washing machine he said "everything humans make break" and talked about plastic and a small screw. Apparently he told Speed Queen that we overload the machine (since there were no clothes in the machine and we never discussed anything about load size, I'm not sure how he came to that conclusion) and now they won't honor the warranty. Lied to us or lied to Speed Queen? read more

We used Tiger Mechanical to fix our stove. Our tech Tyler was amazing, he was very respectful of our personal space and, explained everything to us. I would highly recommend them to anyone. read more

Sorry I have to give these people one star. No stars would be better. We feel like we were scammed. $225 to come out and tell us it would cost another $225 to come back with a part to fix our microwave and then as much as an additional $800 to complete the job. WHAT??? I DO NOT recommend these people. read more

We had an outstanding experience with Tiger Mechanical in repairing our refrigerator. The tech was on time, quickly diagnosed the problem, ordered the necessary replacement part on the spot, and left the house spotless! Once the part came in, the same technician came back to our house and was able to quickly finish the job. On time, great follow-up, fair price, and attention to leaving the fridge clean...what more could you ask??? Highly recommended! read more

Take a look at how many 1 star reviews these clowns have--almost more than their 5 star reviews (66 1- star vs 82 5-star), of which 5- stars might be fake anyway. As others have said many times, if I could give ZERO stars I would. Also as many many others have said before, I was given the bait and switch. They stated that the diagnosis fee of $149.99 would be credited back if I authorized them to do the work. Then, the technician told me that was not true. I needed a washer door lock replaced and he told me the labor to replace would be $185, the part was $88, getting the part shipped was $29.95 and then taxes. I saw the same exact part on Amazon, original OEM GE part, for overnight free delivery for $52. And this takes 15 minutes to replace because he had pulled the old part out and that is how long it took. So initially, all in, he quoted $454 to replace a $52 part in 15 minutes. When I complained, Barb, one of the rude managers, called and said she would subtract the original diagnosis charge, but still wanted over $300 to come out and replace it. Ridiculous. I told her I was going to contact GE and let them know what this hack company is doing (I have done this already). Spencer's Appliances, where I bought the washer 16 months ago (and which I have used Spencer's for over 15 years for various appliances), had referred this company as a GE repair shop, so I called Spencer's and told them what happened, and not shockingly, they said they have heard this time and again but that GE is the one that has them on their list as GE Certified Repair people. Spencer's assured me they would inform management about what I had shared with them and avoid referring in the future. I plan on contacting the Registrar of Contractors in Arizona to report them, and also Trust Pilot, Better Business Bureau. If you decide to use this company, be forewarned. And also look at how they respond to complaints on Yelp-rude, condescending and confrontational. Scary company. As is usual, they will respond with more excuses. No company should have this many 1-star reviews, it apparently says something about the reviewers experience with them. I personally would never use them again, even if they make up some kind of excuse. read more

Representative showed up at inconvenient time not in accordance with schedule. Was in rush, and relatively clueless about the appliance in question. Save your time and money. read more

Our Technician Trevel was very professional and friendly. He arrived on time and performed the work as described and did a great job explaining the appliance's repair needs to us. The office staff also did a very good job communicating appointment times and reminders. All around good experience. Thank you to everyone at Tiger! read more

The facts-It took two weeks for them to show up, then another 3 weeks to get a written estimate. 5 weeks for something that many other companies have done in 2-3 days. That does not even include getting my oven fixed, 5 weeks for just getting a proper quote. The tech said he would have to pull the double oven out to fix it which is why he had over $200 of additional labor. I now know that appears to be incorrect as I was able to do the entire repair with basically one tool, a "screw" driver in less than hour. They say they give "credit" for the service call of $186 for coming out and diagnosing the issue, but it appears all they do is add it your bill. So they wanted over $1100 for about 1 hour of labor and about $600 in parts. Even with the new parts installed, the problem still exists. Overall in my opinion, Tiger Mechanical is very slow, very very expensive and not good customer service on the phone/email as well. Highly recommend NOT using them. read more

Technician was on time, knowledgeable and professional. The job was completed quickly and efficiently. Very satisfied with Tiger Mechanical.

My tech was Shane for all 3 times I've had to call Tiger Mechanical. He is probably the most polite, punctual, efficient servicer I've ever encountered. He was professional and communicative. My washer and dryer worked like new after Shane fixed them. If I need Tiger for anything I'll be sure to request him. read more

My wife took an entire day off from work to be home for the scheduled appointment, which they cancelled at the last minute and rescheduled for six calendar days later. There is no appointment time until the day before. Just a warning for potential customers. read more

Beware of this business at all costs! Our 1k GE washer was sounding off balance and wasn't rinsing well so I filed a request to have someone look at it through GE's website. I use my machine for at least 10 cycles a week, but the issues were bothersome since this is such an expensive washer. I originally scheduled for a day I planned to work from home due to another scheduled appointment since I report to an office and working from home typically isn't an option. I should have been concerned when Tiger Mechanical automatically rescheduled me for a week later. Begrudgingly, I made arrangements to work from home again since the window I was provided was 12-5. After waiting until after 3pm, the technician showed up and was anything but pleasant. He looked annoyed to have to work and did not ask anything about the issues I was having. This was concerning, so I mentioned a couple of the issues and he rolled his eyes and said, "yeah, that's what happens with these machines." He also said the issues are notoriously hard to diagnose but he would try. He pulled out a little probe-like device and asked for space to work. I went in the other room and he never tried to turn on or test the machine. The technician proceeded to make loud sighs and take a brief personal phone call, but never did any tests on my machine. After 5 minutes, he said he needed to order parts that were on back order and didn't have a time frame. He never mentioned my machine was now completely broken, despite working less than an hour prior to his arrival. Tiger Mechanical's incompetent technician with a terrible attitude broke my 1k washing machine. When I contacted the company to express my extreme frustration and concern, nothing was offered in terms of rectifying the problem in a timely manner. I am now stuck with no washing machine until GE can come with an actual GE technician a week from now. read more

My fridge that is 2 months old has a horrible chemical smell that started out of nowhere a week ago. The repairman who did not introduce himself arrived this morning. He opened the door, said he could not smell anything, closed the door and said there was nothing wring. He left after 5 minutes. Don't waste your time with this place. UPDATE: Supervisor called and basically accused my father and I of lying....said the repairman opened the door and pulled fridge away from the wall...basically that is all they can do. Said he would have appreciated a phone call before i posted reviews--ignored our response that we called twice after being "hung up on" the first time . After a frustrating nonproductive conversation he recommended that we call an authorized Refridigdaire company... Seriously don't bother with this company...skip the frustration and call someone who is "authorized" to help. read more

No show no call, when given a work order by GE and said they knew they would not be able to make the appointment but did not communicate it to me or GE. I asked why they didn't so I wouldn't have taken a day off of work to be here or tell GE so someone else could be scheduled but they just said someone should have called oh well. Rude and terrible customer service. read more