Speaking for my friend: My hair fell immediately. When there's a booklet of what type of hair…read morestyles is offered it's to my (as the customer and clients) expectation that my hair will be very similar to that. Unfortunately it was not. I told my hair dresser Morgan that my hair will fall if you run your fingers through it and she did it anyways when it was finished and it was not the country volume hair I was looking for. I notified the front nicely and a more senior gal came out, got my hair to tease up and get some volume but the same thing happened- my hair fell (and I expect my hair to be no different than the majority fine hair other women have). And she ran her fingers through. I was then passed to another gal, and then was abruptly told to stop. Which was rude. So it was basically an overpriced hair wash... I won't be back. For myself: I didn't have that high of expectations but felt they could do an honest curl. The process was fun but ultimately without a bunch of product - my hair fell straight too.

I made a last minute appointment for a function and was greeted by quite friendly staff. The salon…read moreis bright and just gives you a nice start in the morning. My stylist Nathalie had magic hands. The scalp massage was heavenly! I just wish I knew there was an extra charge for it. There is plenty of parking around . I definitely recommend making a reservation as they are quite busy.

Set in a busy shopping area, we were dropped off as I did not want to have to try to find parking…read more Made an appointment for two people as we needed our hair done for a wedding. I made the appointment a month ahead of time over the phone and we checked in with ease. The staff quickly greeted us and we waited for our turn. The shampoo and conditioning felt so nice as they massage your scalp. You then choose which style you would like based on your length of hair from a picture menu. There were so many beautiful choices, but finally settled and chose one. From beginning to end we were pampered and loved our hair style experience, wonderful!

Paid $90 for my hair that's shoulder length to be washed and styled was taken back 14 mins late to…read morestart my hair with no apology from start to finish the hairdresser who yelled to me to come meet her at the wash bowl (ridiculous) then spent 30 mins exactly to wash and style my hair and then I had to go home to redo my hair!

I live part tjme in Scottsdale and I have been trying to find a place for blowout and affordable …read more I had try few times place in Kierland area and I wasn't pleased at all both prices and result . So I found this place through YELP and I called them last minute and made reservation , Becky was my hair stylist and I told her I wanted my hair and what tools I wanted her to use and she did . I am very happy with how she did my hair and to top it off the curl stayed for few days . Thanks Becki and I will fed come to see you again !!

No idea what the quality of the service is like here, but if it has anything to do with the salon…read moreowner's character, it can't be good. Paula Kennedy is the owner of this establishment and this is how she speaks to service workers. She came in to purchase some lightener and color, but when I pulled up her account to ring her up, her name was not associated with the business account. I requested her cosmetology license number to continue with the transaction, as it is company policy to avoid selling to any unlicensed person, and this interaction ensued.

Dry bar is located inside the Scottsdale Quarter. What a busy and popular place! Definitely a…read morechick hang out for your hair. Get it blown dry or styled. Staff were extremely welcoming and nice. Very clean in this place and customers kept coming in. There were stations at the bar, where customers were being served by staff. Drybar sold many hair products as well. Shared Street, lot and valet parking. Wi-Fi in the plaza.

I'm usually a pretty picky person. And I like what I like and the vibe is very important. I can…read moretell you that I had a girl named Melody through my hair today and it is exactly what I wanted. She was very quick did not take too much time at all and did an amazing job. Melody is highly recommended.

Scotty was such a find. He's a real diamond in the rough. He was so chill, so accommodating and…read moresuch a professional. He's a real artist that took my daughter's botched job and gave her exactly what she wanted. Pleasing my daughter is no easy task. Ask me, I know. But Scotty came through with flying colors. She can't wait to go back. She really loved him and her cut and style. Thank you Scotty for getting us in and being so patient with us.

Scotty! What a wonderful human being. They must call it "the fix" for a reason. I came in with just…read morehaving a haircut the previous day and it did not turn out how I wanted (different salon). Scotty was somehow able to get me in very quickly, completely fixed my hair and super fast too. He has such a good and contagious energy and I left so happy. There was a lady before me who left super happy as well. Thank you a million and I WILL be returning.

I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

Highly recommend Drybar. I have 4C hair, so I called ahead and requested a stylist experienced with…read moretextured hair--they had a few options. I added a treatment that left my wash and blowout super smooth. The ambiance was great, and my stylist Maria was kind and gave a thorough wash (which I loved). 10/10-definitely making this a monthly visit.

I went to Mikayla for highlights because I wanted bright blonde, and she absolutely nailed it. The…read morepast few years I've genuinely struggled to find a stylist who actually listens instead of pushing what they want or whatever's trending. I've now seen Mikayla twice and walked out excited about my hair both times. She listens, she's fast but precise, and she's just dang good at what she does. Highly recommend her if you need blonde done right. On a side note salon is so cute!

I just had a consultation for my post chemo hair, and I have to say I felt so heard and seen, and…read morecared for. Lora and her stylists are amazing.

I have been coming to this salon for the last seven years and have never been disappointed…read more Everyone who works here is truly amazing and they all go the extra mile to make sure you leave the salon feeling like royalty. The extension service is next level (coming from someone getting extensions in Newport Beach for the previous 10 years prior to moving to AZ) but all of their services are fantastic. I've come in while taking a break from extensions and my highlights/cut/color etc has always been great. They are always listening to what you want while offering great suggestions about what can work for you. The entire staff is so warm and welcoming. I won't trust my hair to any other salon. Highly HIGHLY recommend this place to anyone and everyone looking for a special place to try.

I've been going to Xtension Envy for six years and truly can't imagine going anywhere else. The…read moreentire team is fantastic--you really can't go wrong with anyone there. Cheyanne has been doing my extensions and color since day one, and I can't thank her enough for consistently making my hair look amazing. Her attention to detail and care keep me coming back every time. I'd be remiss not to mention Meagan at the Mesa location--she's incredibly skilled with extensions and color and she knows exactly how to make your hair look its best. I get compliments on my hair all the time, and it's a direct reflection of the talent and care these stylists put into their work

My daughter went into Penrose to get a color retouch . My…read moreDaughter told me that while she was there the student had AirPods in her ears and to me that's very unprofessional. These students are supposed to be learning. I just wanted the school to know that this is actually occurring .

The manager greeting me and showing me where things were ... Giving me a chair ,cool water (plain…read moreor sparkling )was all a great bonus.. best of all was the kindness I received !! great haircut from Becky and pampered a bit by Nessa .. thank you very much

Ok. Like. Why had I not gone sooner?!…read more Amazing! Luxurious, pleasant, relaxing and humble in their approach. The folks were not pushy. Everyone was very nice and it was a calm setting (at one point all the ladies talking by the chairs was a bit loud) but when you get back for your service in the massage chair and the service itself...I was in pure heaven. Daniela! Daniela is now my go to girl and I got so lucky to be placed with the right person my first time in. I made an appointment to come and see her again before I left! That says something. Just do me a favor and go. It's so worth it to know how to better take care of my hair and scalp.

My sister and I went for our first head spa and it was the best! Sydney took care of me and she was…read moreso amazing. She took the time to explain everything to me, was gentle with my scalp and was extra caring, as I'm 6 months pregnant. I like seeing the before and after of my scalp. I do wish they would take a little time to learn more about my current hair routine to make suggestions on what I could be doing differently. I heard a girl a couple chairs down get a full explanation of what she should be doing. The massage table was a little intense. I asked for it to be turned down and she did but I still didn't care for it. Felt a little claustrophobic for me and I think I was just nervous about laying on my back for so long. Totally a me thing not them. Loved the deep hair wash and the different oils and stuff she used. Didn't care for the complimentary drink options. We got a discount for attending a Yelp event there the previous week. That definitely helped make our decision to try it out because it is pretty expensive. 10/10 will go again!