If I can leave no stars I would WORSE place to ever live at . Management sucks Irene and Alejandro…read moreare rude people . Do not pay a deposit to move in here because Irene and Alejandro will make sure you don't get it back !! Irene will harass you the whole time living there super uncomfortable place to live . Laundry mat sucks nothing works smells so bad the water smells like sewer rent is ridiculous high for the tiny apartments and your rent just keeps going up and up . No parking at all . People doing drugs in the parking lot people sleep in their cars high all night ridiculous!! Do not move in here

I just currently moved out of this complex after living there for a little over a year and had the…read morebest experience there, I will miss it. The leasing manager and maintenance are so kind and helpful and it's overall a great, quiet community so close to the downtown bars and restaurants. I would definitely recommend for those in search of new home, thank you parkside!

I DO NOT recommend this apartment complex…read more I leased a 2-bedroom apartment from 1/28/24 to 1/31/25, and while my experience living there was fine, what happened after I moved out was extremely concerning. I moved out on 1/31/25, ensuring the apartment was thoroughly cleaned and documenting everything with a time-stamped video of the walls, cabinets, bathrooms, and all areas--knowing how apartment complexes can be when it comes to final charges. On 2/11, I received my final bill, which was poorly documented. Not only did they keep my $600 deposit, but they also charged me an additional $1,000 for painting and cleaning fees--charges I knew were completely unjustified based on the condition I left my unit in. On 3/7 at 11 AM, I visited the office and spoke with a blonde staff member, requesting the vendor receipt for the charges--something they are legally required to provide. She claimed she had no access to my account to provide any receipts, which immediately raised concerns. I then showed her California Civil Code 1950.5 (photo attached), which outlines this requirement. She responded by saying she would pass my information to their district manager, Keisha, and I left my number for follow-up. By 3/8, after not hearing back, I called again. The same staff member asked if I was disputing the charges, to which I said yes, given the evidence I had. Again, she said Keisha would call me. On 3/10, I finally received two invoices via email--but they looked completely fraudulent. There was no itemized breakdown of labor hours, material costs, or detailed charges. The invoices appeared AI-generated, with no real business information. I called the listed phone number--it was invalid. I searched the provided email--it wasn't linked to any active account. I emailed Keisha, raising my concerns about this "vendor." The next day, I called her directly, and she admitted that even she couldn't verify the business, saying, "Yeah, I'm really sorry--we're trying to figure out the point of contact. I called the number too, and it's not working. Our maintenance manager deals with the vendors, so we're trying to get in touch." This was now a major red flag--they were charging me (and likely other tenants) for services from a company they had no actual contact with. I requested photos of my apartment to see what "damage" they were supposedly charging for. Keisha sent them, and I pointed out that I had video proof of the exact areas she claimed required painting. The only mark was a small, washable bit of green marker--not remotely close to warranting a $1,000 painting charge. Digging further, I still couldn't find this company online. I reverse-searched their logo, and what I found was shocking (photos attached). I emailed Keisha again--no response. On 3/14 at 12:10 PM, I called her and left a voicemail. Minutes later, at 12:13 PM, I called Silvergate's office, and Keisha finally answered. I asked her to follow up, and she admitted she had called Modesto County, where the vendor was supposedly based. She said the business wasn't showing up because "they didn't pay their fees." That wasn't good enough. I personally called Modesto County and was told that while the business does exist, it is inactive--meaning this apartment complex was illegally using an unlicensed vendor and charging tenants for their services. When I confronted Keisha about this, she completely changed her tone, asking, "What can I do to make this go away?" and saying, "I'm so sorry, we will look into it." I made it clear: I wanted my bill corrected to $0, as it never should have been there in the first place. This complex knowingly sent out fraudulent documents and attempted to scam me out of money they had no legal right to charge. If you are currently renting here--DOCUMENT EVERYTHING. Take photos and videos before moving out, demand receipts for any charges, and question every fee because I can only imagine how many tenants they've done this to.

Management is non-responsive and evasive about maintenance requests. Or maybe it's just Eva who…read moresays she is the manager. Not able to address requests for maintenance timelines, her responses are evasive and non-specific. Pigeon droppings and feathers as well as trash markings litter the building walkways and stairs but she is unable to say when they will be cleaned even though I requested this 2 months ago.

I lived here for 7yrs and have always had respect for Management. Not much have changed over the…read moreyears with some personnel moving on as to be expected. The maintenance section has one really special person that's been the mainstay, goes by the name DC, I found out today that he will be leaving. I'm sure he and the family will be fine but it will sure leave a hole in the hearts of those whom had the pleasure of meeting him and most of all appreciate the job task he completed. We got professionalism at its best and his shoes will be hard to fill. The management has already made an error by hiring an amateur.

Why hasn't the jacuzzi been open if over 3 years? How can we politely tell the kids to not leave…read moretrash on the playground and not yell profanity? Why do we have a gate that is always open? Why doesn't this place have security? We all pay so much. My car has been broken into 2 times already for no reason. There is trash spilling out of the trash bins and they sink. Let's not talk about WATER BUGS OR ROACHES THAT HAVE MANIFESTED ‍

It took sometime but was worth the wait ! My apartment is beautiful and the lease agent was Niche…read moreWilliams! Niche was great ,gave me all information i need ! She was very professional at all times ! I've been to many places looking for apt but because she answer all my questions told me exactly how long and when to but my notice inn was so helpful and everything she said was exactly how it happened! These apartments are 20 years old and very nice! When they say apartment homes these are ! Thank you Niche for all your help!

I came to visit the apartments a bit ago and Niche Williams was the one to help me out from the…read moretour to getting me started with applying. Let me say she was super helpful and very welcoming. Highly recommend her and the apartments themselves. Beautiful apartment and amazing staff! 10/10

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

After my initial review, the business owner actually reached out directly to apologize and offered…read morea resolution. I really appreciate that they took the time to listen and made an effort to address what happened. That gesture shows they care about their customers' experiences, so I'm grateful for the follow-up and wanted to share that here. Thank you for the response!

If you are considering to move here, RUN FAR AWAY. This complex is owned by a straight SLUM LORD…read morethat doesn't care about its residents, and a lying manager. While we loved our unit and neighbors, these apartments are kept in horrible condition, and it takes forever to get anything fixed. In dev 2016 we were served with an eviction for not paying rent for 2 months. Our cieling was moldy and crumbling down in our master bath(we pointed out the hole when we did the walk through prior to move in and it was never fixed), and our AC unit was leaking INSIDE over a carpeted hallway for most of 2016. We would report things, and try to leave messages to no avail. Finally, I got tired of having a smelly molded bathroom and stepping over pots of water in my hallway, and didn't pay rent to get their attention. It takes forever and a day to get anything fixed or a response, but rest assured you'll sure as hell have a notice on your door if rent is late! I got a call one morning from the lease office saying if our rent wasnt turned in by 11am that day, we'd get evicted. The woman in the office by the name of Shannon, also LIED and said she PERSONALLY went in to inspect our unit, and saw nothing wrong, and you couldn't tell her otherwise (I had this on a recorded call as evidence to present in court) after I told her WHY I hadn't paid rent. Well, that would've been a great lie, except we changed the lock on our door the same week we moved in in 2014 after reading less than stellar reviews online, and never gave them the key. Plus we never received a mandatory 24hr notice of intent of entry, so again, I'd like to know how anyone entered without our knowledge. I never said I wasn't going to pay the back rent, and told them I'd pay after everything that was wrong in our unit was fixed(molded crumbling cieling, leaking AC, broken plumbing in hallway bathroom). I never got updates on work, no one ever came to see how things were going, and I was basically going off of what the contractors would say on who else would be coming to fix what. After I assumed all the work was finished ( since management never bother to say anything) I made a payment. The next day my money orders were returned in an unsealed envelope wedged in our door saying they could not accept payment because our file was sent to their attorney. A week later we were served with lawsuit papers. I tried to call the property owner to work something out, and he was a rude condescending asshole that didn't care about anything i had to say, and tried to give us 2 weeks to move out so we wouldn't have an eviction on our rental history. 2. WEEKS. VERY MUCH ILLEGAL. Well, we filed a response and went to court. I was more than prepared to face the judge with picture, video, and phone call evidence, and once their lawyers found out about this, they wanted to mediate. Something I had already tried to do, and the owner wasn't interested in. We settled on paying our back rent, which was never a problem, moving out Jan 31st, getting our deposit back, and NO eviction on our rental history. Fast forward to Feb 2017. We turned in the keys to that apartment in better condition than when we moved in. We offered to clean the carpet with our personal carpet cleaner and we're told it either had to be done professionally by a company of our choice, or their vendor. The same applied with the cleaning. We opted for those options just to save the headache, but the apartment was basically left in move in condition. All that needed to be done was carpet cleaned, and repainted. I even went as far as patching up any little holes where we tacked things on the wall. Pictures and video were taken before I turned in the keys as proof. Somehow, ALL of our deposit was used to do "repairs", and we even ended up owing $238, which we were NEVER made aware of and was sent to collections. Yep, sent to collections after 6 days of move out. You can NEVER get the managers on the phone, and catching them in the office during business hours is like a game of cat and mouse, and the main manager lives on site to boot! Leaving this complex has been as nightmare, and this place CLEARLY is a slum that does NOT care about its residents. All they want is your money, and they don't care what conditions you're living in. This complex is catered to low income, section 8, and sliding scale tenants. They must think that because the tenants don't have a lot of money, they're stupid and don't know their rights and can subject them to living like this and get away with it, and scare people into moving out unfairly, to get the next tenants suckered in. We WILL be going to court to get justice against this slum lord in the spirit of all the people they've already done this to, and still plan on getting over. I would NEVER reccomend anyone to live here until a new management company takes over!

The most horrible apt complex ever the manager is a get over they lie about damages and over charge…read moreyou and put it on your credit report thinking you don't check it im assuming. Shannon is a horrible person whenever one of her apts is filthy and unlivable she moves into a newly remodeled unit and she moves her family in first so she moved people out to move her family in. You can pay her to move in also without being on the list.

Very knowledgeable and friendly. I also loved the location and atmosphere of the property overall…read more Andre was very welcoming and inspiring.

I toured this community with my boyfriend and it was beautiful. They had a pretty good parking…read moresituation and a lot of food and grocery spots just around the corner. The 2nd floor with the high ceilings were a plus. The manager Brenda was very kind and helpful answering all of our questions and making us feel welcomed, overall great experience

Horrible place to send your loved one, My grandfather has…read moreonly been there a month and overall experince is horrible. He has lost an extreme amount of weight. As well as everytime I see my grandfather staff is very unwelcoming, when I express any concern staff is not warming or helpful. Always see my grandfather with messy hair and freezing cold. On top of that an incident occurred where a caregiver resulted in slapping my grandfather. Didnt get notified until 3 days after incident. Absolutely DO NOT RECOMMEND. The most unwelcoming and most horrible caregivers work here.

My grandmother lived here and we just moved my mother here. Each had forgetfulness and had to be…read morehelped up if they fell down. Westmont has staff on duty at all hours to help. There are also activities for those who can participate in them. Very nice and varied menus each day in the dining room.

After reviewing several apartment complexes I was very pleased to find Hillcrest View Apartments in…read moreAntioch. I really like the area it is located in. It is tucked in with residential homes and still with in minutes of shopping and restaurants. Staff in office are very nice and approachable. Nicely landscaped and quiet. Great little doggie park too.

Safe and quiet gated community. Leasing office ladies are awesome. Any issues resolved promptly…read more Loved my experience here.

Shane got back to me with in 5 min of posting a request for service and answered my questions…read more Unfortunately he was booked until next week but his co worker Chris was able to come over sooner. Chris reached out and we scheduled something ASAP. Chris was awesome, fixed the problem in minimal time and my pool filter is back to running!

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!