Years ago this place was great when the female vet was there. But now they are absolutely horrible…read more The current vet can't do simple anesthesia or sutures. Totally botched a simple suture job. A first year pre med student could have done a better job. After threatening their license and filing a complaint with DTI they did give a complete refund. But the trauma my dog suffered at their hands is inexcusable. Had to travel over an hour away to see a different vet who did a awesome job taking care of my dog

I inherited my cat from a family member. I hadn't had a cat before, so I'd never been to a vet…read morebefore. I noticed my cat's anus seemed irritated so I took him here. The vet techs were nice. When the male vet came in, he barely introduced himself. I tried explaining I'm new to cats and wasn't familiar with how vet visits go. He then asks me to "scruff him." I have no idea what that meant, I just said I'm new to cats. He seemed irritated and brought in a vet tech. I thought he was just going to look at his anal area, only to discover he was expressing my cat's anal glands. Did not explain to me what he was going to do nor what an anal gland expression entails. Then he tossed the pus covered paper towels into the trash, and missed. And left it there. I tried asking more questions and felt dismissed. At one point the vet literally just ignored me as he was writing notes. Oh, he listened to my cat's heart and lungs and said everything "sounded good." It's two months later at a different vet, and my cat has a heart murmur and asthma! I brought my cat back one more time for another anal gland expression. When I called ahead asking for the price, they told me it would be $20 + $5 vet tech fee. When it was time to pay, it was $30 or $35 + $5 vet tech fee. Felt like they were just pulling out random numbers. The vet techs were nice overall, but after all of that, I just got a weird vibe and won't be bringing him back.

Sadly, I feel like this place just gets more and more expensive as time passes. For example, our…read moredog needed to get a shot and the price for fast paws went from $5 to $10.30?!?! Was Everhart bought out by a corporate consolidator which jacked the prices so incredibly high?? I really liked this practice. I referred so many friends to this practice because I held them in high regard, but now I am hesitant to do that....

I have been taking my pets to Everhart for the last 40 or so years. I would never go to any other…read more They are always ready to help with any problem! The staff is very sweet and love on all the animals. Of course dr Goodman has always been my go to. I am confident that any of the vets are more than capable of caring for my pets. Thank you all, Harley, Henry and Hudson Karen kotofski smith

Wouldn't recommend this Veterinary Hospital due to very poor in-office communication, and how some…read moremembers of staff seem to be uncomfortable around very sweet and small kittens. See below for details. All records/documents were provided (at the businesses request) in advance of the appointment, the front desk confirmed receipt of the same. We were told that they must review documents before our appointment time, no matter what. At the appointment, tech claimed they didn't receive any documents. I showed proof that this was untrue and had to explain my pets history to the tech. Later, when the veterinarian came into our room, she had not reviewed the history/documents provided nor been updated on anything by the tech. I was then advised to get my kitten a specific treatment and vaccine but I had to remind them she already had it done, which was in the records and history I already gave multiple times by now. If they had treated her without my reminder, my kitten could have become severely sick. Additionally, the staff did not seem concerned with how they physically handled my docile and sweet kitten. At the end of the appointment, there was no advice given for our situation but we were charged $100 to be seen. It was acknowledged that if they had reviewed the documents before the appointment, as they specified they would do, then the appointment was unnecessary. I recognize that there are specific protocols in place to keep staff safe but those protocols were extremely unnecessary in our situation. I wish they were more careful as my kitten was already injured and definitely not a threat in any capacity. Overall, I wish this place had treated us with more empathy and respect. It didn't seem like they cared about my kittens wellbeing and only cared about making some money.

Today we had a wonderful experience at Charm City Veterinary Hospital Located in Baltimore City…read more The wait time was minimal and the staff is great! Our dog, Sarge, who is in need of a surgical procedure was treated with such compassion. After a thorough consultation with this knowledgeable team, we feel confident about moving forward with the next step in this process. Without hesitation, we would recommend their services to anyone with "fur babies". The Greens

The more I think about this and the more people I speak to about it, the stronger I am in my…read moreconviction that our vulnerability was preyed upon monetarily by this company. Our cat was in desperate need of euthanasia and it happened abruptly - I phoned around that day and this was a vet who could come that same day. His fee quoted was $395 (I was ok with that) and an additional $295 as a new patient! Yes - a new patient who was going to be dead within hours of procuring the service. I'm scratching my head over this and cannot reconcile the - well, the unethical behavior -- The vet was kind and very professional - But this monetary component has left me with a very sour outlook. (I haven't even mentioned that I was told he would arrive at 6:30 --- was then phoned at 6 to confirm that he was on his way -- only to wait another 90 minutes (the location is 25 minutes from my home)). Save for this shady handling of fees, I would readily have considered using this vet in the future as it is closer to my home --- but not now. If I hadn't been so desperate to help my cat, I would have chosen another route.

We take our dog weekly for laser treatments to Loving Pet Care. We also take our cats on an "as…read moreneeded" basis. Dr. Bishop is very knowledgeable and personable. When he is available, he checks in on our dog to see how he is doing. The treatment itself is administered, most of the time, by the technician who runs the desk. She does it all (at least on Saturdays). She checks people out, schedules appointments, gives laser treatments and clips nails. Every once in a while this can cause delays, like that one week where the lady was giving her pet's life story and running through her entire month schedule while trying to set up a follow up appointment. The line got three deep that time. That was an exception. The majority of the time we are in and out with our scheduled appointment. Overall, prices are reasonable and Dr. Bishop and his staff are personable and total animal people. That's exactly what I want from a veterinarian.

I've had a really positive experience with Eastern Animal Hospital so far. They've been kind and…read moregentle with Max, responsive when I need an appointment, and the facility is always clean. When he needed treatment for an ear infection around the same time he was due for vaccines, they helped me think through a plan to spread out the costs while still making sure he got everything he needed. I've also had a great experience with their pharmacy. The pharmacist was incredibly helpful and informative when we switched one of Max's prescriptions. My only minor inconvenience was that they no longer carry Simparica Trio in-house, but we were able to find an alternative that worked for us. Overall, everyone from the front desk to the veterinary team has been friendly, helpful, and sweet with Max. I'm glad we made the switch!

I should have known better than to give this hospital another try. Unfortunately, I found the staff…read moreto be "fake friendly" and felt that important information was not communicated upfront. I encourage pet parents to explore other veterinary practices where they feel genuinely cared for and where both the pet and the pet parent are treated with compassion and transparency. Paying more does not necessarily mean receiving better service or care. And one more thing: I'm not taking my "friend" to the vet. I'm taking my pet--my fur baby. My baby is not simply my friend; he is family.

I chose this Animal health provider when momo was diagnosed with diabetes. We started at Falls road…read moreAnimal Hospital but the prices proved too steep. Then our little momo started to have allergies. It was very frightening and the staff and doctors have been wonderful to us. Unfortunately, we don't have pet insurance so $100 for a few allergy pills to prevent him from scratching his face and biting his paws until he bleeds is what it is. We have always felt MOMO is in good hands here-the doctors have every resource available and seem to be informed of current research. Fortunately, the billing department will consult with you prior to major things (like an overnight stay) so you have an idea of what you're getting into. I could probably find a vet for a little less money but we are very happy and we know to expect the best possible care for our pet and support for us as pawrents.

A very smooth operation with kind knowledge staff. The…read morelocation is perfect for Baltimore dwellers

My cat, Amelia, has been having chronic flare ups of nausea, vomiting, and loss of appetite. As a…read morepet owner, nothing is more scary than seeing your baby not feeling well and being unable to pinpoint exactly what's wrong. I had taken her to another vet previously who couldn't find anything wrong after some standard blood work. They pretty much said "We don't know, could be pancreatitis maybe but not sure" and left it at that. So this weekend, I decided to try Doc-Side and brought Amelia in for an emergency visit around 12pm on Saturday. I had called in advance so they knew I was coming and allowed me to come in even though they close at 1:30pm on Saturdays. We were checked in and seated in a room immediately. The nurse came in and took down some basic info and did a quick check on Amelia. Then Dr. Tierney came in about 20-30 minutes later to perform a more in depth exam. Dr. Tierney performed the most detailed exam I've ever seen. Our other vet had barely done the type of physical checks I'd seen her perform. They then took her back for testing. The estimate for all recommended services was clearly explained to me and I didn't feel pressured into anything. I got a call on my way home that the pancreatitis test was negative. And then by Monday morning, I got a call saying her bloodwork hasn't revealed anything specific yet so we'll continue to do some tests to find out what the problem could be. That said, I have more confidence in Dr. Tierney than my other vet given the care and detail with which she approached the situation. She explained everything in depth and does her best to create a "no-fear" atmosphere for each pet. I would recommend taking notes or asking to record her as she is more of an auditory person than a note-taker.

Disappointed, if you're going to up-charge me, please provide adequate care to substantiate the…read moreprice. Went in to put my dog on heart guard and the meds alone were $300. Maybe we caught this vet on a bad day but this young woman was rough on my dog. The only reason why I paid- to never go back there again- was because the support staff was incredibly kind (reception & techs). Unfortunately, they are doing all the heavy lifting.

I started using BetterVet Baltimore two months ago. I am disabled, and I felt bad because I cannot…read moredrive, so every time my dog needs to go to the vet for some thing, my husband hast to take off from work so he can take her. I found this to be a much better option! My dog feels much more comfortable because she is at home, and Dr. Anna, Kate and her vet tech, Javier, are both amazing. As I mentioned, I am disabled. I am visually impaired, so Dr. Anna, Kate and her vet tech took extra time to explain what they were doing in case I wasn't able to tell. They took extra time to tell me all of my different options to help my dog, who suffers from chronic allergies, and itches all the time. The cost of a checkup and the medication's are comparable to those of my local vet. The only additional charge is the travel fee. However, for me, it is definitely worth it because of the convenience. However, they also offer a program you can sign up for that helps to cover this cost. Dr. Anna Kate was kind enough to tell me a little about it during their visit today and I plan on looking into it. Dr. Anna, Kate, and Javier are both incredibly kind and compassionate and very professional. They answered all of my questions, and never once made me feel like they were rushing. They took their time with my dog, and we're very loving with her. I highly recommend this mobile vet service. You will not find two more compassionate and amazing people than Dr. Anna Kate and Javier! (I tried to take a selfie with them, but did not realize my phone was on portrait mode. So they appear kind of blurry. Blind girl problems!)

Vets are friendly and it's very convenient. We have 3 dogs so getting them to a vet appointment is…read moredifficult.

Best Vet we've found in Baltimore!…read more To give some background: we used to take our dog Luna, a 1.5 yr Chihuahua that has congenital renal dysplasia and recurring pancreatitis, to Eastern Animal Hospital. Eastern was ok at first, until about a year ago, and are now just a disaster. There are so many Vets that work at that practice it's a different vet every time, there's not much personal empathy expressed by them, not much listening and understanding, no relationship with your pet...they're a machine: get your pet in and get them out. They still take forever, so it's for nothing anyway. Whenever you call for questions you're ALWAYS talking to a technician who doesn't have any background knowledge on your pet and *their history*. We are very thankful for the staff at Eastern, just not quite the right fit for us. We knew about Aardmore because it was geographically the closest vet to our house and we ended up rushing our cat there one day and had a good experience. We decided to start taking Luna there after that because of our bad experiences at Eastern. Wow, what a difference! We have taken Luna twice over the last couple of weeks and already have a great relationship with Dr. Tuckerman. She is wonderful. She is smart, understanding, and a great listener. She always remembers exactly who we are and who Luna is, and understands her unique medical history. We explained the treatment plan we had with Eastern and she already has helped us with some new treatment ideas and suggested a different prescription diet. She put in a prescription for us to have nausea medicine on-hand for when Luna's pancreatitis strikes and that's a lifesaver. This clinic is smaller than others and doesn't many, many vets, so its nice to always be able to see Dr. Tuckerman and be able to reach her. She really does care when she asks for updates on your pet. Alongside Luna's experience at Aardmore, our cat Tenley went in for a mass under his tongue. We worked with Dr. Pineau, and he was also kind and knowledgable and did an excellent job removing the mass. Tenley healed from surgery very quickly and easily and seems much healthier (and thank goodness the mass was benign). We are so glad that Aardmore is here in our community. They really WANT to help our pets and they make sure to take good care of us humans as well. For those of us that LOVE your pets, we are very serious about veterinary care, and we are very happy with Aardmore so far. Thank you Dr. Tuckerman and Dr. Pineau!

I first took my dogs to Aardmore Veterinary Hospital in 2016 when I moved to Baltimore and I have…read morealways been pleased with their services. I think their prices are very reasonable and I have never had to deal with any issues. The doggies and kitty are examined in the hospital's examination room in the back, but I have no issue with that. All staff and doctors have always been very responsive, polite, accommodating, and caring, again, never had an issue. I now live over an hour away from Baltimore, but I still continue to bring my 2 doggies and kitty here.

They have exceptional staff and are truly a fear free vet. If you have animals that require fear…read morefree care, I cannot recommend them enough. They have gone above and beyond with my pets to provide great care and compassion.

I can't say enough good things about this wonderful place, and more then anything the wonderful…read morepeople!! From the front desk staff, to the vet assistants and the doctor--they were all so gentle, patient and clearly passionate about their work. As a pup parent, you really can't ask for better service than what you get here. I wished I still lived in the Baltimore area, or even remotely close because I would drive a good distance to still use this wonderful team with my fluffy other half!