I typically like to support small businesses but unfortunately, my experience was very disappointing. I bought a pair of soccer cleats for my son but they were the wrong size and asked for an exchange for one size up. I was told that unless I exchanged the shoes within 2 days, it was not possible to exchange because they could have sold the size i had bought to someone else (unclear who that would have been - I hadn't special ordered these shoes). Sadly I recommend going to a store where you can exchange. read more