I wish everyone would take advantage of this service and keep diapers out of the landfill. The price is similar or even cheaper than buying disposable, pickup is very convenient and they have great customer service. read more

Good prices; like most services, the more diapers you get each week, the better the cost per diaper. I'm happy to use a reusable diaper service for a smaller footprint and to get a weekly batch of very clean, fresh diapers and not wash/sterilizing myself. The only suggestion I have for improvement are a few weekends hours; Mon-Fri hours until only 3pm is tough schedule for working individuals to come in to start the service, buy diaper shells or other supplies (thankfully, you can adjust your current orders online) read more

Thank you Tidee Didee! 2+ years of service- always so accommodating (I'd forget to leave the usually massive bag of dirty diapers on porch, they'd call me and come back later that day or the next- for no addtl charge/late fee etc). Office and the drivers were always polite on the phone. The service was less expensive each month vs disposables (which I carried in car, etc for emergencies). My child rarely had diaper rash, and I do think using the cloth diapers made a difference. One area for improvement- I think the printed invoice is a bit confusing at first (could also have been my lack of sleep in newborn days!) They also took back the diaper pail (after a thorough Lysol dousing of course). I appreciate that it will be recycled and reused! read more

My mom gifted me Tidee Didee with the birth of my first daughter (2013). It was so great that I extended the service on my own. I felt great about not generating so much trash while also supporting the company that my mom used for me, when I was a baby. ;-) It was a no-brainer for the birth of my second child in 2020. There were absolutely no issues with entering this 'service' in the heat of the pandemic (May 2020) as the service is pretty contactless. Anita, my driver, is absolutely amazing. She is so kind to call me when I've forgotten to leave out my diapers. We are working on potty training and while I'm ecstatic to not have to deal with diapers, I'm so incredibly happy with this service and would highly recommend this to everyone! read more

I love this service. I'm a full time working mom and this helps to cut down on my laundry and keep diapers out of our land fills! They are so sweet and helpful and I don't have once complaint!! read more

We've really enjoyed using Tidee Didee diaper service for our son's diapering needs. The staff are all very kind, helpful, and respond quickly to our needs and questions. They make it so simple to use cloth diapers and we highly recommend them! They do weekly pickups and drop offs, you can skip service or just request a pick up without a drop off, they're extremely accommodating. Not to mention the fact that as a costumer you don't have to do any soaking or cleaning of the cloths, just throw them in the bag they provide and they do the rest! Thanks again for everything! read more

The diapers are high quality. You can even purchase used diapers that are totally sanitized and look practically new. Fabric is very soft.

I have been really disappointed with their customer service. Every time I've called I am quoted some type of policy that prohibits them from meeting my needs, and these policies are not made known to consumers. Also, there have been times when my dirty diapers were not picked up and just sat in the bag in front of my house. I feel frustrated, especially because I really wanted to like this service. read more

For the past five years, across two kids, Tidee Didee has been there for us, helping to save money and protect the environment. From giving helpful tips when we got started with cloth, to assisting us with adjusting our diaper totals to keep them from piling up in our closets, the staff at Tidee Didee have always been amazing. A special shout out to our delivery driver Anita, who is one of those special human beings that is kind, caring, and warm to everyone she meets. We love her! read more

We've been using Tidee Didee diaper delivery service for over two years now and we couldn't be happier! The service is reliable and convenient! We feel the price is very reasonable when we consider how much toxic waste we are able to keep out of landfills by not using disposable diapers. We have recommended them to all of our friends! WE LOVE TIDEE DIDEE!!! read more

Oh man new Portland parents, don't be dismayed by some of the reviews below. The team behind Tidee Didee is just fantastic and we absolutely loved their service for the nearly two years that we used it. First off, you can sign up before your little one is born and then call to update on delivery time so your first delivery is ready and waiting. Go on vacation? Travel to see Grandma and Grandpa? No dramas. Just call within 24-hours of your scheduled delivery and put it on hold for as many weeks as necessary. But you won't want that week of soiled diapers just sitting, so you can easily schedule a pick-up only. I do agree that the counting system wasn't always perfect. But anytime anything was off (and I happened to notice, which wasn't often because who has time for that?) they fixed the discrepancy right away, no questions asked. No weird charges, no arguing over lost diapers, just happiness all around. When our little guy started using the potty (p.s. this happens 18-months [YES, 18-MONTHS] earlier on average when using cloth diapers vs. disposable) we were able to switch over to their training pants instead of the diaper cloths. And a few weeks in those guys sealed the potty training deal for us. The only reason we stopped the service is because it worked so well. Our little guy isn't two for another month, but already potty trained. Win/win for all involved. read more

This was one of the best service experience for us as a parent!! 1. Great Customer service 2. No rash issues (soft cotton diapers) 3. Clean Fresh and always the right count (sometimes couple of extras) Diapers 4. Hassle free drop-off and pick-up 5. 100% Potty Trained little guy at 2 1/2 6. Reduced landfill (I cannot fathom how much landfill we would have created with disposable diapers) 7. Cheaper than Disposable Diapers Wish everyone could see the benefits!! read more

The review below mine from Jason I am assuming is coming someone still using their service. The company does seem fine when you are using them but when you cancel, that is usually when you get the bill for the "missing" diapers. I saw the reviews on here before using their service, got it as a baby shower gift and was a bit worried I would be charged in the end. I made it a point to really keep track of diapers so I didn't miss giving any back each week. I had two gift certificates for service, I got a bill for a months worth of diapers, which should have been covered with gift certificate #2 and when I called to ask about it, the person on the phone was short with me. She said I didn't owe anything but that it was standard to send a bill out. I didn't receive a bill for the 5 weeks prior, so this seemed odd to me. I made sure to cancel in time so I didn't get charged for any extra weeks. I left the diapers out front and got a bill for about the same amount that was sent to me the week prior for the month of service, only now saying I was missing 23 diapers. I think I would know if I had 23 extra diapers laying around here! It feels like a scam to me, there is no way for you to prove you didn't take the diapers and I don't know what kind of system they have to count diapers in the first place, but it seems it doesn't work since I have read many reviews saying they were shorted diapers and/or charged for missing diapers. I plan to argue it out, since I don't want to pay $46. I am hoping they work with me but it seems like this is an ongoing problem. read more

Tidee Didee makes cloth diapering a breeze for parents who are doing plenty of laundry already! We have had their service for a year now and are very happy with it. The diaper counting system is not perfect, but they have been very helpful whenever we have had any problems or questions. It seems like Yelpers are either very happy, or very nit-picky. I am not a perfectionist, so I don't expect perfection. Tidee Didee does a great job and I really really appreciate door to door service! I have no complaints about the product or the service. read more

I am a fan of Tidee Didee. We used them from the time our girly was born until she was almost a year. Whenever I called I got helpful, courteous service. Their drivers were always on time. When I finally did end our service there, I had no trouble settling up with them. They are also super reasonably priced. Even once they washed our barfed on king sized comforter. I can't remember how much they charged but I remember it was worth me not having to take a baby to the laundry mat. Their retail store holds much more than they advertise. They sell several brands of diaper covers, as well as a natural disposable diaper and wipes. They also sell toys and baby furniture. Tidee Didee made it easy for us to fall in love with cloth diapering and to support our local community,. read more

They are open and amazing! The diaper service is phenomenal! They use hypo allergenic detergent, the drivers are friendly, service is always on point and they are great communicators. If cloth diapers are your choice and you don't want to do the dirty work. I HIGHLY recommend using Tidee Didee. There are coupons available in Metro Parent and if you sign up for 12 weeks you get a free diaper wrap. read more

This place is a complete ripoff. They shortchanged me on my diaper delivery so I decided to cancel. The lady on the phone told me to put all remaining diapers in the blue bag and leave it for the driver to pick up. Two days after the pickup I get a bill from them charging me 40 bucks for 20 missing diapers. Seriously?? They shortchanged me the previous week by 29 diapers and now they say that 20 are missing. Now if I don't pay the extortion fee of $40 they will send to collections. Under no circumstances should you do business with crooks like this. Don't just take my word for it. Do your research and you will find out this is their M.O. when you cancel. Total scum. You've been forewarned. read more

We used Tidee Didee for both our kids! We had them in diapers for a total of 5 years. I had 0 issues. I never had any fines. Never lost any diapers. We had a wonderful experience. I'd recommend this service for anyone w hi o wants to cloth diaper without having to wash diapers! read more

I was gifted this service by my mom and loved it!! They also sell products which was helpful to have delivered to your door. (I was surprised and disappointed that covers do not come with the weekly service. You have to buy and wash separately, but it wasn't a big deal). Mostly I have been really impressed with the kind and knowledgeable service and how they cheer you on when you quit their service and graduate to doing it on your own. I finished there service two months ago! And called with a cleaning question that was tripping us up. Jaime took maybe 20 minutes to explain! So nice. I also got the final bill and questioned some of it (it was all correct) and they were so nice about double checking. Really kind ladies here. read more

I used this service nearly 30 years ago and had 'issues' then. Surely they have their act together now? My daughter is due in October, I so contacted Tidee Didee by email in May to get a quote on 12 months of diaper service. Perfect! we were all set and they would charge my credit card closer to her due date when the diaper delivery started. My daughter and her husband even attended their 'Diapering 101' class. I called Tidee Didee last week to have them contact my daughter to set up the date to begin the service. Jami, at Tidee Didee told me the annual cost, which was approximately $60 more than her previous quote. When questioned about this, she stated they have a 30 day quote guarantee and I'd exceeded the 30 days. No where in her email did she mention this, but she insisted it clearly states that in their brochure (which was not included in the quote.) She was a bit rude about the whole thing and, honestly, for $60 you would have thought they would honor the quote they gave me. If there was another 'game in town', I'd use them. Apparently, not much has changed in the area of customer service over the past 30 years. read more

When a family meeber said they were going to get a diaper service for my wife and i, we were both excited. 3 months were paid for off the bat, and after the 3 months were up, we kept getting more diapers. we just assumed our family memeber paid for a few more months. a couple months goes by and all of the sudden we get a bill for 100 bucks. apparently they kept sending uss diapers after our service was up, just so they can charge us behind our backs. this place is a joke and a rip off. i'm not paying them jack. read more

Decent service over the years, but when I went to finally cancel the service the lady on the phone was unpleasant and charged a bogus extra fee of 1 week. She couldn't care less that I had been a paying customer for two years. Would consider other options next time. read more

We have used Tidee-Didee for the last 17 months with our daughter. We have really enjoyed their service. Their system is just like any professional linen company, so you get a specific amount each week. There have been many complaints on here for their customer service, and I can honestly say in the 17 months I have been with them, there have been 0 problems with that. We even had a diaper cover that wore out that we bought from them, and they exchanged it no problems. They just put a new one on our delivery, and I gave them the bad one (I didn't even have to leave my house!). Their prices are competitive, and when priced out, are about equal to buying diapers at Costco. Yes... if you would like to save money, you can do it all yourself, but I enjoy paying someone to clean them for me! Thank you Tidee-Didee! read more

We have been using Tidee Didee for 4+ years now (with our first through potty training and now with our second). I honestly couldn't be happier. They have great customer service, courteous drivers. We love them! read more

On their website they had several sizes of diaper to choose from, when I signed up I went with the smallest size. A month or so went by and I was going through all 80 diapers each week, and half the time my baby girl was soaking all the way through them and leaking out into her clothes, this was partially because tidee didee continues to use inserts past the point in which they should be discarded (worn thin and the outer layer has holes on several of them). So I called to order the next size up and the woman on the phone tried talking me out of it telling me that people use the small ones for up to 20lbs. She agreed to give me 5 to try the following week. After trying the larger ones I called back and told them that I would like to switch. Now I notice the diapers they are sending me vary in size, and are mismatched with different color of threading which is used to determine the size. For nearly $100 per month I expect better service than what they provide. These are the sizes listed on their website: Sizes Available: Preemie: Extra small, often good for twins or triplets Newborn: For infants weighing 5-15 lbs. Regular: For babies 15-35 lbs. Toddler: For children 35 lbs. and over or when the regular just won't do! Two extra layers for added absorbency. Training Pants: Gerber 4-ply, alone or in combination with diapers for nighttime protection. They also sell "rags" which are the worn out inserts, about 30% of diapers they give each week should be already sold in that manner.. read more

WOW!!!!This place was awesome! I have never seen or been in a baby store with so much attention to the overall health and well being of our children! This was great they shared the same worries as I do as a parent but they had really good solutions! Positive experience all the way around for me and my family. We just welcomed our first babygirl into the world and I have comfort in knowing I have the support from such a great bunch of people like Tidee-Didee diaper service there for our family! Thanks so much to Tidee Didee!!!!! Love Baby Reece read more

This place is great! The price is fair and the people who work there are very helpful. The pick up and delivery time frame is awesome, and always no more than thirty minutes! I highly recommend! read more

I was at first opposed to cloth diapers, when my wife suggested them. I thought they would be messy, stinky and a hassle. Tidee Didee has made it easy for us. They pick up the soiled diapers every week, and deliver clean fresh ones in their place! I would recommend getting the diaper pail that they sell, it fits about a weeks worth of diapers for our child and has a slot for the odor control disc. read more

They don't deliver with bill and charge the fees for delay payment. The website they have is not up to date, especially the payment page. They heavily rely on unrecorded phone without reading their website communication. So much waste of customers voice is there. Hope this business will be more competitive in the future. read more

I can't say enough good things about Tidee-Didee. From day one their service has been spot on. They are straight forward and easy to work with and always on time for delivery and pick up. If I need more or less diapers or if it's time to change size they make the change seamless. Every time I change a diaper I am happy it isn't going into a landfill! read more

Tidee Didee has been friendly, helpful, and accommodating from start to finish! I recommend them without reservation. If you would like to participate in an environmentally- and pocket-friendly way to use reusable diapers, this is the way to go! read more

Awesome service. It's a magical feeling to leave a bag of nasty diapers out front and have them magically turn into clean ones by the time I'm home from work. The diaper counting is done manually so is not perfect but the customer service is excellent and our problem was fixed easily. The price was excellent when our little guy was in cloth full time. We ended up cancelling when he started daycare that didn't do cloth since it was no longer cost effective. read more

We used Tidee Didee for 2.5 years until our daughter was potty-trained. We had a great experience. It generally worked smoothly. I would definitely recommend them. read more

Tidee-Didee is an outstanding service. The benefits of cloth diapering are many, but Tidee-Didee makes using cloth easy. In addition to their extremely reasonable prices, their customer service is personal and efficient. They will give you one-on-one lessons in their store on how to best diaper your baby. They also have a little store with supplies that you can purchase over the phone and have delivered with your next set of diapers. They are always willing to give advice and problem solve with you. They are doing a good service and I cannot recommend them highly enough! read more

When we were expecting our first, we tried to make it clear to everyone that we were going to use cloth but were NOT interested in a diaper service. Well, a bunch of our friends decided that we needed to try the diaper service anyways and bought us a month free. We called to ask about getting store credit instead and they were nice enough to agree - we ended up getting all our cloth diaper products from them and the credit helped with the cost. Now we're expecting our second and I just went back to get some more supplies - what a change! It was fine for what it was before - a cloth diaper supply shop - but now they carry all kinds of all natural baby products as well - glass bottles, organic nursing pads, nontoxic toys, rubber pacifiers, ergo baby carriers, etc etc. They even had some very decently priced locally made reusable wipes. All that with down to earth service, a very non "hoity toity" feel, and a little kids area for your older child. I highly recommend checking it out for diapers and so much more. read more

I bought some pre-owned cloth diapers for my cleaning business and they completely fell apart in the wash the first couple times I used them and clogged up my washing machine. I have been pulling pieces of cloth diaper out of the holes in my washer for weeks now. I called to tell them about it and the gal on the phone was super snotty and basically said yeah you have to buy them every couple weeks because they don't last long. Ok wow that seems cost efficient. Pray tell me what is the point then? Paper towels would be cheaper if thats the case! No the real truth is they were bad diapers to begin with. I have been cleaning houses for ten years and still have some of the very first cloth diapers I bought from way back then. I have never seen diapers fall apart like this even after taking a serious beating. My big complaint here is that if your selling rags that literally disintegrate after 2-3 washes then maybe tell people that up front. I expected at least a few months from the $40 worth that I wasted my money on. Also maybe try being a little nicer and not use a tone with your customers that implies you think I am an idiot. I get it, I am sooooo stupid for not understanding your second-hands are literally rags that should really be going to the recycling center. So rude, I will never be coming back. read more

First let me start off by saying that I don't ever leave reviews on-line. I am a busy grandma and I just don't take the time. However after I just got off the phone with a lady named Cindy, I felt I needed to make others aware of what I didn't know and that is in the "fine print" if you will. Tidee Didee service itself is great. I very much enjoy the convenience and ease of having to just dispose into a diaper pail and then put out every Monday and get a delivery of fresh new ones without having to do them myself. I gave this as a present to my daughter when she had my grandson. I was given a similar gift from my mother-in-law and I was so very surprised how much I enjoyed it and I felt great not adding to landfills, even 25 years ago before it was PC to be conscience of our plant and the need to take care off it. I did my due diligence and looked on-line for reviews, something that I don't do that often but when I was researching services in my area I felt it prudent. I saw many reviews here in Portland and in the rest of the nation about the diaper count issues. I was concerned so I called and spoke with a lady named Rosalee (sorry if I spelled wrong) and she assured me that it would not be a problem. I jotted down what we talked about and called the next day to sign up for the service. It was great. Came exactly when they said. It was wonderful. After the 6 months that I had said I would pay for it my daughter decided that after looking into cost and convenience that they would go to disposable. I was a little sad but absolutely understood. It is her baby and she needs to do what she believes is best for her and her baby. The last day that we received diapers was Dec. 9th, a count of 32. We left out diapers on the 16th but didn't add the ones that were still clean and figured we would just use them up and turn them in the following week. If you going to be billed for the till the second week of December use all that you have, was our thought. Sadly we forgot to put out the diapers on the 23rd in time so we turned them in the following week. Here's the key. READ THE FINE PRINT!!! Apparently your service doesn't stop until you turn in the diapers. That is ridiculous to me. I might be the only one out there but when the last time I received clean diapers was the 9th why do I have to pay for the 3 weeks that I didn't even receive diapers. The bill came and said we owed 2 months of service instead of a month and 2 weeks, and surprise surprise, we were "missing" 12 diapers. Well like that guy that was "missing" 23, you would notice if you were missing 5 diapers, much less 12 or 23. So I called to talk with someone about the bill. A lady named Cindy was who I spoke with and it was not pleasant to say the least. I needed her to explain how you charge someone for a service they are NOT even using. She told me that it's a RENTAL service and that you are charged until they receive the last diaper. Now I would understand that they charge you at first in case they don't get their diapers back but when you call you discuss like rational people and they could see that you didn't receive diapers after the 9th, you would think they would make the adjustment. Apparently that isn't something she wanted to do. The conversation was getting heated, I was upset, she was just repeating that in the paperwork you receive the first time you get you diapers tells you that it's a rental service and that they will charge you until the diapers are received even if you are not using the service and had CANCELED it weeks before. I was hot, which is so not in my nature, and after 10 minutes I just hung up. Now lets just say that I will make sure that the bill is paid but I will also make sure that everyone is aware of their HORRIBLE business practices. If I operated my business like that I wouldn't last a month, much less get business in the first place. She said that when I originally called that Rosalee told me that this is how they do business, believe you me if that were the case I would NEVER use a business that feels they can charge someone for something they DIDN'T get. On a POSITIVE note, she did remove the extra 24 dollars that I was charged for the diapers and for that I am extremely grateful. I was very happy I didn't have to make her see that I don't have a single diaper in my home that doesn't belong to me. Also my driver, I got his name but sadly forgot it, deserves AMAZING PRAISE. He was great. About 3 months in we forgot to put out the diapers and he knocked on the door quietly to get them, that was VERY thoughtful. He also gave US a Christmas card. How very kind of him. So long story short, READ THE FINE PRINT!!! Know their horrible business practices up front, realize that their customer "service" is awful and make your own decision. I have may people in my community that I am in touch with and I will NEVER recommend Tidee Didee to them. That is strong I realize but deserved in my opinion. BE WARNED!! read more

The service was good while we used it - clean diapers delivered on-time. But the diaper counts are not always correct and ending service is a sure way to end up with extra charges. They commonly send a bill for missing diapers - they charged me for 15 but there are reports from other customers up to 56. If this happens to you, call and complain since it seems to be a standard scam of theirs. read more

I've been using their service for almost two years now. I have had no issues other than the snow storm last year they couldn't make it out on our pickup day. I think this is understandable, I didn't want to drive either! The diapers are picked up around the same time every week. They're lenient with billing when I forget to pay the bill (sorry Tidee-didee!) The diapers are always clean, spotless, no smell, no complaints. A couple times I forgot to put the dirty bag out and the driver knocks on the door so I can go get them. He's always friendly. The only thing I wish they could do is have some sort of messaging service or online update about service so that if there is a problem with delivery like with the snow storm, I could call in and find out. I tried calling to see if they could make it and I couldn't get anyone on the phone for 2 days and there was no message. I guess their store was closed too. Overall very happy I switched to cloth for this baby and having a diaper service makes it easy for me. Less diaper rashes, better for the environment, and significantly reduced the amount of trash I had every week. read more

We have been using Tidee Didee since December 2010. We have had absolutely no problem with their service. The delivery is always on time and the driver, if I see him, always asks how things are going. He is always friendly. Our counts are always right on and if we have ever have questions the owner and staff are always ready to help. I have read the negative reviews about them not doing counts properly. But the same person that said that later wrote that with a simple phone call, the issue was resolved. As with any relationship, communication is key. Making a phone call to fix an issue is much easier that writing a negative review. I give Tidee Didee 5 stars because they deserve it. Great service, great staff. I have and will continue to enjoy their service. As well as highly recommend them to all parents! read more