Dropped off a couple bags for wash and fold service since I'm without a washer/dryer and it's been so cold. My clothes came back faded and rough, as if they don't know what softener or dryer sheets are. My clothes are so faded it's like they washed and dried everything, including my blacks, in the hottest water they have. Service was friendly, I guess they just don't know how to do laundry. Also, I paid $50 for them to do this to my clothes lol. read more

Save your money - Just returned home with stained tie and bill for poor dry cleaning. Called to inquire on refund and was told sorry ... no refunds. Received response from general manager wanting me to take more time from my busy day to let them "try again" and advised me to talk with Nicole ... who was already very disrespectful to my wife. Hey Dave ... Just give people a refund for the poor service. read more

Tide Cleaners - Stained tie ... after dry cleaning - Dry Cleaning Near Me - Oklahoma City, Oklahoma

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After being unhappy with a local cleaner, I tried Tide. Very happy with the entire process. Friendly staff and excellent service. No issues with clothes and always ready when promised. read more

Took my comforter there. Cleaned it and was a quick turn around. I was afraid to leave my comforter because it was expensive, they did good.

This was my first time using a dry cleaner for myself. They were very professional able to answer all my questions. They cleaned my comforter for a reasonable price and when I got it back it was so clean I almost didn't want to use it. While I don't use dry cleaners very often I will be using Tide exclusively now. read more

Overall, it's a basic dry cleaner that's more basic than most. With the bright orange and familiar Tide logos shining everywhere, I kind of wondered if that was going to be charged down to me for the cleaning of my five specially-selected dress shirts and one pair of casual slacks. When I eventually picked the items up (I'm busy, dang it), I was more amused than impressed with the delivery system that dropped my sharply -pressed clothes down onto the sidebar and almost smacked the cashier in the face. Although the price for cleaning the shirts was reasonable and comparable to the closer-to-home cleaner I'm currently using, the slacks were holy moly overpriced, and that did not amuse me. At all. Looking forward, I will probably use Tide Dry Cleaners of South Oklahoma City for all of my shirt laundering needs, except for the Polo-style shirts (why does everyone charge extra for Polo-style shirts?) and the slacks. They just charge too much for slacks/pants and I can't afford that luxury right now, even with coupons and whatnot. Speaking of coupons, I joined the ICR (Tide's Rewards Program) but as of right now, there's no additional information forthcoming and clicking on the links provided me with even less. It was such a struggle just to sign up I doubt that anything fruitful will come from my endeavor, but we shall see. Customer service/quality = Very Good Pricing/location = Fair read more

Nothing special about this place. I was hoping this place would do better job. Employees need to communicate each other. I asked one of the young lady to use my coupon when I dropped off my clothes, she said to bring it back when I pick up. However, when I tried to use the coupon as I pick up, older lady told me I cannot use the coupon because I was suppose to use it when I dropped off clothes. I explained to her but she wasn't really care to listen. Been this place 4 times to just give it a try...every time I go, I had a bad experience. They need the improvement on customer service. read more

Your clothes should enter at your own risk. Understand that these folks care nothing about your items nor do they care about their customers. If you complain, they will basically tell you to kick rocks. I have had several issues over the last few years using them including mismatched creases, wrinkles pressed in, repeated misalignment of creases, and just a total lack of care about the service they turn out. I've thought on several occasions that I'm missing items. I generally have large orders to be starched and pressed, both shirts, jeans and slacks and it's probably my own fault for not detailing each piece when I leave it. I usually just pack the provided bags full and drop them off. I have on several occasions noticed I'm missing a shirt. I ask them to double check and the always say they have noting matching my description in their " orphan pile", their words, not mine. This last trip was the final straw. I dropped off 3 brand new pairs of jeans and the have just disappeared. They say they have reviewed their cameras and that I didn't drop them off apparently. As I mentioned before, my orders are usually pretty large. Sometimes as many as 3 bags at a time. With that said,and I'll admit i don't always remember exactly what I've dropped off. This time was different. I have been losing weight, sticking with my New year's resolution, and I have had to purchase new clothes. I've been the same size for years now and have collected lots of clothes in my larger size. Case in point, it's easy for a shirt or jeans to not be noticeable immediately. To that point, I definitely notice now when thing are missing. I know I dropped them off and I know I didn't not get them back. I think they mistakenly put my jeans on someone else's order because I have received other peoples stuff in my orders on a few occasions. I always return the items that are not mine and I am now hoping that someone else will do the same. These folks care noting about their customers or the product they turn out. After using them for several years now I will not be back. read more

They burned my silk blouse and did not have the courage or curtesy to tell me about it when I picked up my clothes yesterday. I emailed the manager/ owner and brought the incompetency of his staff to his attention. He emailed me back and said find another cleaner. So, don't expect to receive a good quality work or respectful treatments from this place and find another cleaner! read more

I'm very surprised that this place only has 3 stars. This has to be the most convenient dry cleaners EVER! I brought in a work shirt in for a cleaning and came out whiter then when I bought it. They are also in the process of cleaning two of my designer hats and I'm sure they're going to come out great as well. They also have this super cool 24/7 pick up and drop off system which I've never seen. Granted I have yet to use it but I can't imagine that it doesn't work. Prices are super fair and the presentation of the store is immaculate. Won't be going anywhere else for dry cleaning. read more

First time ever going to get clothes dry cleaned. I had about 19 pieces that needed cleaned. I came in March 2021. There were two females in the back. One female came to the counter, no hello, no "welcome", no greeting at all. She asked what i needed i proceeded to lay my pieces on the counter one by one and I was slowly losing space on the counter. I asked her if she could help me go through the pieces and let me know the cost considering I wasn't sure what would they would consider a blazer or a jacket or a sweater and the prices were different. She didn't help me at all she just pointed to the price board above her. And while I was losing space on the counter I asked if she was going to move it at all and put it into the bucket so I could proceed to put more pieces on there. And she didn't. She just looked at me like I was dumb and inconveniencing her so I laid out all the pieces and she didn't give me an estimate cost or anything and she just told me that she would let me know when the pieces are ready. When I turned around to leave I remembered I had a question so I turned back towards her and I saw her mouthing something negatively of me to the other female worker in the back. If you don't like your job fucking quit. this wasn't the end of a shitty experience... I also got an email notification that my pieces were ready for pick up. Once I got there they told me that two of my pieces were not ready and that I would need to come back the next day. This place is maybe 25 minutes from my house so I was already pretty upset that I had to make two trips. The workers need to get on the same page if pieces are not ready don't send out a notification to customers that they are. And if they were sent out on accident maybe a phone call would help. Never got that call. never returning to this place only because of the people that work there. i've heard good things of the company but the specific location I highly DO NOT recommend. read more

They did a great job on a dress and two rompers. However, their prices are significantly more than I have paid in any other city in which I have lived (MSP, Atlanta and Omaha). I will shop around for this reason. read more

I stopped in on Saturday, 11/17/18 and dropped off a few items for cleaning. I asked the 2 young attendants how much it would cost me because I'd never been there before, and their menu board was a little confusing for me. The young man sorted through my clothes, all the while referring back to his menu board behind him, and gave me an estimate of $20 to $25. I was told that my credit card would be charged when my order was ready, which would be on Monday after 5 p.m. I got a notice from my credit card company on my phone on Monday afternoon which informed me that I was charged $44.24 by the Tide Dry Cleaners. I went to pick up my clothes that evening (11/19/18), and when the 2 young clerks (not the same 2 as the ones who helped me on Saturday) gave me my garments, I asked them if they could tell me why it was so much more expensive than what I was quoted. They referred me to the manager, and a gentleman came to the counter and asked me what was wrong. I replied that my bill was nearly double what I was told it would be when I left my apparel with them two days earlier. He acted surprised that I was given an estimate, and he explained that it wasn't company policy to tell people how much their bill would be in advance. He went on to say that that was the reason for his menu board, and it would be wrong for me to hold up a line of customers who would be angry over having to wait while I figured out how much I would be charged. He concluded by saying that he would talk to his employees about their faux pas. I responded that it is perfectly reasonable for a customer to find out how much a service would cost before accepting an offer to have the service rendered. At this, the manager began to argue, repeating that this was the reason for the menu board. I have a question for Tide: If one of their own employees can't give me an accurate estimate of charges using the menu, what makes them think that a first-time customer could make sense of it? Since the manager started repeating and rephrasing his argument, I repeated mine. I again stated that it is reasonable for a customer to know how much he'd have to pay before agreeing to the service. I also pointed out to him that there was no one in the store on Saturday other than the 2 clerks, so I wasn't holding up a line or upsetting any other customers. The manager just continued to argue. When I saw that I was getting nowhere with him, I said, "You know what? I want to wish you all a Happy Thanksgiving. Please lose my information, because this is the last time you'll see me here." As I turned to leave, the manager said that he had the right to refuse service to anyone, and he ordered me to leave (even though I was already halfway out the door). I told him I was leaving and would not be back, and I continued walking toward my car. The manager followed me into the parking lot, got out his phone, took a picture of my license plate, and told me he was going to report me for harassment. He was on his phone (I assume with the police) as I was driving away. The manager is correct. As an American businessman, he has the right to refuse service to anyone, including me, and he doesn't even have to have a reason. But in a free market system such as ours, I also have the ability to spend my money at his competitor and even give his establishment the worst kind of review I possibly can, which is precisely what I'm doing here. The Tide company may not have to serve the likes of me, but they would do well to learn that every individual who walks through their doors deserves to know how much it will cost for a service and, if they're overcharged in the end, they further have the right to respond to a breach of contract, be it verbal or written. I have never been treated with such contempt as I was by Tide Dry Cleaners. My recommendation to all is that you take your business anywhere but there, unless, of course, you don't mind being "taken to the cleaners." 11/30/18: Update to the review posted on 11/20/18. I haven't heard back from the general manager yet (see his comments at the bottom of my review). I understand that my case doesn't have to be anyone's top priority. However, I thought it would be appropriate to let everyone know that I called 3 dry cleaners near Tide (the furthest was a little over 3 miles away). I gave them the same list of garments that I had cleaned at Tide, and I asked them for an estimate of charges. One was $6.00 more than what Tide charged me, another was $6.00 less, and the third was $16.00 less than Tide. So Tide was the second most expensive of the four cleaners. Be that as it may, that is not the point I want to make. My objective here is to show Tide that it is indeed possible for a dry cleaning service to give prospective customers a price for their services prior to the service being rendered, and it can be done cheerfully without threats being made to the customer. read more