Friendly service. Quick turnaround and they hold your items if you're gone for a week or two and…read morejust give you a call or a text to remind you that it's there.

I have been a customer for several years and have received excellent service. I'm pleased with the…read moreturn around time on my cleaning also. The staff have taken time to mark any special spots that I am concerned about on my clothes. I have recommended this cleaners to a few people and so far all are satisfied.

Worst laundromat in town. Wanted to use the drop service, but had to stand at the counter waiting…read morefor the staff to finish looking at their phone and babbling with each other about last night's TV. And then the cost of the service is more expensive than a new washer and dryer. Made the mistake of coming back only to watch the staff berate someone who was just minding their own business. Real great business model. Definitely will never come back. Avoid!

I have used this laundromat off and on for the past 27 years and never had any problems, although…read moreit was always a little lacking in the cleanliness department. Today I saw the attendant was mopping and walked up to the edge of that area, expecting to be greeted and told that she'd be done shortly or she'd be happy to get my change for me. Instead, "Connie" (she claimed that was her name) told me that I'd have to go back out the door I came in and walk around the building to a different door to get to the change machine. When I said," I'll just walk along the edge here. I have non-slip shoes," and did so, she became physically threatening and blocked me from returning to my machines, all the while verbally abusing me. I stated that I was 70 and didn't want to have to walk around the building to get back to my laundry - but I ended up doing so. As soon as I got back inside the building, I saw Connie allow a younger male customer walk through the area that she had barred me from. I needed more change, so I once again started to walk to the change machine, and Connie accused me of trying to cause trouble by "prancing" around the laundromat. (I'm overweight, elderly, and disabled.) Connie accused me of lying about being disabled and told me to get out. She physically plastered herself across the change machine so I couldn't use it. I said that I just wanted to finish washing the clothes that I had already started and then I would never use that laundromat again and that I didn't want to have to carry sopping wet clothes from the machines to the car. Connie offered to do it for me, so I agreed. She then led me through the same area of the wet floor and removed my clothes from the machines, all the while harassing and attempting to bully me. And then she made a blatantly racist remark by telling me that I thought that I was "entitled" and that I wasn't "entitled." (Entitled to what? Polite customer service?) She took my wet clothes outside and left them on the curb by my car - the baskets with the wet laundry were too heavy for me to lift. This racist and agist young woman lacks basic customer service skills, making her a very poor fit for a laundromat attendant.

Most equipment broken and never repaired. Last visit only about 35% of the equipment was…read moreoperating. Owner should just shutter the place.

I really messed up by going here. I dropped off 4 dress shirts & 4 pair of slacks to be…read moreprofessionally cleaned because I'm working on the road and don't like to iron. I asked that they clean & press the shirts, and just launder & hang the slacks, since they are wrinkle free & don't require ironing. The shirts have creases/wrinkles all over them and I'll have to iron them all. That's bad enough, but my slacks are totally ruined. They went ahead and press them anyway and now there are permanent marks all over the pants. They're completely unwearable. I've been using professional cleaners for my dress clothes for the last 30 years and this is the worst experience I've ever had. Avoid this place like the plague.

Failed to fold my clothes, refuse to refund me…read more Management is shit, do not go here.

The cleaners is under new management and I had the BEST…read morecustomer service today (6/30/2020). I would definitely give this location another shot if you have not had good service in the past.

Clean and well run. I'm required to use at least 85 characters to post. Thumbs up for Hollywood…read moreCoin Laundry. For Yelp, I say get over yourself.

Do you ever feel "too good" to do something?…read more Well, I think I thought I was "beyond" laundromats. It turns out I'm not. In fact, a homeless woman recently taught me a couple of things. First, she kindly taught me to use one of the "big boy" washers. I could not figure out where everything went to start the soapy swirling. Second, she reminded me that kindness is not dependent on circumstances. She had something to teach me, and I had something to learn. Either one of us could have robbed me of that lesson--I'm glad she didn't, and I'm becoming wise enough to learn the first time around. I was there to wash some comforters that wouldn't fit in our home washer and dryers. Not knowing one laundromat from another, I picked Hollywood Coin Laundry in Norman, OK, and I could not have been more impressed. The staff were nice, helpful, and respectful to everyone who came through the doors. The place was CLEAN, the equipment was in good repair, and the clients were all pleasant and didn't mind me snapping photos of them. I have been back to Hollywood several times over the last month and have looked forward to my visit each time. Strange, huh? I wanted to see if the customer service was consistent. It was. Was the facility kept clean and tidy? It was. Did I feel welcomed and wanted as a customer? I did. There are a LOT of businesses that I frequent that I dread. I won't drop names, but many of the ones you are thinking about are the same ones I am thinking about. I wonder how much better their business would be if they were welcoming, kind, and respectful and taking care of business in a manner where their customers wanted to come back and do things that most people dread. Something to think about. Well done, Hollywood Cleaners and Coin Laundry. I'll be back with my Ziploc of quarters, my detergent and fabric softener (enough to share if anyone needs it), and a hug for my new laundromat friends.