THESE GUYS did a great job!!! exactly the way it should be will use again!!!! david was great to…read moretalk too also

This is my first one star review and honestly, I'm a more than a little pissed about it. First, the…read moreadvertisement for a $45 repair is misleading. It is a diagnostic fee that they used to secure your appointment. It goes towards nothing and you won't see it back no matter what ends up happening. I requested a technician to look at a washing machine for me and they were quick to schedule and have someone come out and look initially. The actual technician was very polite and knowledgeable, and I don't want this to reflect on them, but the company as a whole is run very poorly and it seems their supply chain resources are not the best. I had to have the part that was required ordered TWICE. First, because the manufacturer shipped the wrong part and no one checked to verify before doing service until the technician was literally in my house. The second time, I had to ask several time about delivery, verification of parts and then scheduling. 3.5 weeks AFTER the INITIAL diagnoses, I finally had an appointment for the technician to come out and install the second ordered part and confirmed with them yesterday that they had verified the part and confirmed the timeframe... 30 minutes INTO the window of service, I get a call from the company saying that they refunded me for the part but not the initial diagnostic fee... And when I ask when they were going to re-order the part and provide service, they stated that they had no intentions of ordering another part and would not complete service... now I've wasted time and made myself available for the third time and they didn't even offer to refund any part of the initial fee despite them inconveniencing me. I had other things I was going to do today AND STILL have a broken washing machine. Maybe just order your own parts and do the work yourself before calling this place .

They responded quickly to our oven issue, came and diagnosed the problem and kept us informed…read morethroughout while waiting on the part. They were very easy to work with. Price was reasonable. Thanks!

Highly recommend. Nick came in the time window they promised. Investigated the problem and repaired…read morein 15 minutes. Nick was a real gentleman.

Washer acting up, google gave me this company as closest to home. Called, excellent experience with…read moresetting appointment and fast. More importantly was the service call was excellent! Fixed the problem fast and very courteous. Would definitely recommend for all appliances service needs.

This is a great small company who understands what good customer service means. I called on Friday…read moreafternoon and an appointment was confirmed for Monday between 1:00 and 2:00 pm. They arrived on time, took care of the problem, explaining if it happens again, we could check You Tube for instructions on what to do or jyst give them a call and they would walk me through it. I highly recommend this company and they will definitely be my first call for ANY appliance repair.

Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!

I first called 911 appliance repair and scheduled $110 service visit then I saw Total on Yelp and…read morecalled. Becca said it would be $85 for the service visit and they could do it today. I scheduled with Becca and canceled tomorrow's 911. Glad I did. Cody came and found the problem immediately but it required a part he'd get, so off he went and later came with the part and fixed that leak so we were making ice again but before he left he tried the water and that too would leak. Had to get another part but fixed it all. Very professional and kind. Highly recommend Total Appliance Repair, you'll be glad you did.

Called Total Appliance Repair and they were able to come out same day. Cody came out serviced the…read morerefrigerator as it was not getting cold. Very reasonable priced and professional for the service call and maintenance performed.

After being run around by a few other repair services thankfully I found these guys. Same day…read moreappointment for our clothes dryer that wasn't pumping out and was sitting for 4 days while we tried to find someone. Their tech Andre (spelling?) was prompt and courteous. I had to pick my son up from school right in the middle of the appointment window, and of course he called and was 15 minutes out and I was 20-25 minutes deep in a carpool line...no problem I'll see you then. Less than an hour later the culprit was found, one of the kid's socks had found it's way into the impeller. Tested a cycle and everything works great. Service call + the fix was $180, barely more than some places want just to come out and diagnose. If you're needing an appliance repaired, don't hesitate to call them!!

I called hero to come out and look at my refrigerator as it was making loud noises. The tech came…read moreout and defrosted the freezer. He charged me $300 and said if it does it again we need to replace the heater. Clearly it needed to be replaced of it wouldn't have frozen over. A few weeks later it froze again. The tech advised me to order a heater and thermistor for my refridgerator. I did. They came out and replaced them both. A few weeks later my fridge froze over again. Another tech came back out and said it wasn't the heater or thermistor. He said it was the control board but offered no solution. I have wasted over $700 on their diagnosis and my fridge is still broken. I would recommend using a different company.

Have used this company several times. They answer the phone and are very responsive on scheduling…read moreservice calls. Both service techs (one is the owner) are excellent and look for the most effective solution to the problem.

Needed an igniter for my oven, they were the 1st that answered the phone, several called me back…read morelater. I had already trouble shooted that it was the igniter and had it all apart, this was Monday and appointment was Thursday. Checked local stores and the original Frigidaire igniter at Lowe's was under $30. It has very easy access with 2 wires to cut and connect with wire nuts, and 2 small screws. I could complete in under 20 minutes if not for my 3 herniated disc, so $30 and 20 minutes later would be cooking. They have some overhead but are a husband and wife with 1 tech that lives by them(nice guy). So after paying $252.33 for 20 minutes I contacted the wife who was very defensive and acting like she knows nothing about her business ? She promised the tech or her husband would call me to discuss the bill from February 10, 2022 and today is 29 days later and never a call ? ? ?

JAC serviced my faulty HVAC system quickly and had my AC working properly. The parts and labor were…read morevery cost effective and I appreciate the professionalism the crew provided.

The only HVAC people I'll let in my house. They replaced a terrible ac system (installed by builder…read moreand a different local HVAC) and we couldn't be happier. I have them do twice yearly maintenance and all of their techs are professional and friendly. We can't recommend them enough!