THESE GUYS did a great job!!! exactly the way it should be will use again!!!! david was great to…read moretalk too also

This is my first one star review and honestly, I'm a more than a little pissed about it. First, the…read moreadvertisement for a $45 repair is misleading. It is a diagnostic fee that they used to secure your appointment. It goes towards nothing and you won't see it back no matter what ends up happening. I requested a technician to look at a washing machine for me and they were quick to schedule and have someone come out and look initially. The actual technician was very polite and knowledgeable, and I don't want this to reflect on them, but the company as a whole is run very poorly and it seems their supply chain resources are not the best. I had to have the part that was required ordered TWICE. First, because the manufacturer shipped the wrong part and no one checked to verify before doing service until the technician was literally in my house. The second time, I had to ask several time about delivery, verification of parts and then scheduling. 3.5 weeks AFTER the INITIAL diagnoses, I finally had an appointment for the technician to come out and install the second ordered part and confirmed with them yesterday that they had verified the part and confirmed the timeframe... 30 minutes INTO the window of service, I get a call from the company saying that they refunded me for the part but not the initial diagnostic fee... And when I ask when they were going to re-order the part and provide service, they stated that they had no intentions of ordering another part and would not complete service... now I've wasted time and made myself available for the third time and they didn't even offer to refund any part of the initial fee despite them inconveniencing me. I had other things I was going to do today AND STILL have a broken washing machine. Maybe just order your own parts and do the work yourself before calling this place .

Washer acting up, google gave me this company as closest to home. Called, excellent experience with…read moresetting appointment and fast. More importantly was the service call was excellent! Fixed the problem fast and very courteous. Would definitely recommend for all appliances service needs.

This is a great small company who understands what good customer service means. I called on Friday…read moreafternoon and an appointment was confirmed for Monday between 1:00 and 2:00 pm. They arrived on time, took care of the problem, explaining if it happens again, we could check You Tube for instructions on what to do or jyst give them a call and they would walk me through it. I highly recommend this company and they will definitely be my first call for ANY appliance repair.

I first called 911 appliance repair and scheduled $110 service visit then I saw Total on Yelp and…read morecalled. Becca said it would be $85 for the service visit and they could do it today. I scheduled with Becca and canceled tomorrow's 911. Glad I did. Cody came and found the problem immediately but it required a part he'd get, so off he went and later came with the part and fixed that leak so we were making ice again but before he left he tried the water and that too would leak. Had to get another part but fixed it all. Very professional and kind. Highly recommend Total Appliance Repair, you'll be glad you did.

Called Total Appliance Repair and they were able to come out same day. Cody came out serviced the…read morerefrigerator as it was not getting cold. Very reasonable priced and professional for the service call and maintenance performed.

Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!

Highly Recommend! We called to set up an appt for…read morerefrigerator repair/consult. Scheduling was a breeze. Chad, the owner and technician, arrived promptly. Communication was top notch from start to finish. He is extremely personable and very knowledgeable. He's not only passionate about his trade, but about educating his clients and building relationships with them. He advised us of our options that were best for us, therefore saving us money.

Totally Awesome!!! On time and extremely knowledgeable…read more This should be your only call.

JAC serviced my faulty HVAC system quickly and had my AC working properly. The parts and labor were…read morevery cost effective and I appreciate the professionalism the crew provided.

The only HVAC people I'll let in my house. They replaced a terrible ac system (installed by builder…read moreand a different local HVAC) and we couldn't be happier. I have them do twice yearly maintenance and all of their techs are professional and friendly. We can't recommend them enough!

After being run around by a few other repair services thankfully I found these guys. Same day…read moreappointment for our clothes dryer that wasn't pumping out and was sitting for 4 days while we tried to find someone. Their tech Andre (spelling?) was prompt and courteous. I had to pick my son up from school right in the middle of the appointment window, and of course he called and was 15 minutes out and I was 20-25 minutes deep in a carpool line...no problem I'll see you then. Less than an hour later the culprit was found, one of the kid's socks had found it's way into the impeller. Tested a cycle and everything works great. Service call + the fix was $180, barely more than some places want just to come out and diagnose. If you're needing an appliance repaired, don't hesitate to call them!!

I called hero to come out and look at my refrigerator as it was making loud noises. The tech came…read moreout and defrosted the freezer. He charged me $300 and said if it does it again we need to replace the heater. Clearly it needed to be replaced of it wouldn't have frozen over. A few weeks later it froze again. The tech advised me to order a heater and thermistor for my refridgerator. I did. They came out and replaced them both. A few weeks later my fridge froze over again. Another tech came back out and said it wasn't the heater or thermistor. He said it was the control board but offered no solution. I have wasted over $700 on their diagnosis and my fridge is still broken. I would recommend using a different company.

Don't do it! Bought a washer/dryer set less than 3 months ago. The heating element went out on the…read moredryer today. Not the end of the world until I took it apart and noticed that someone had already "fixed" this problem. Except instead of replacing the part they trimmed, rigged, and twisted it. It was just enough so that it would last the 30 day warranty. This is a very dangerous business practice. Imagine if my house had caught on fire.

**Buyer beware** they have "rebranded" the business to hide from the amount of negative reviews and…read morecomplaints. Alliance appliance is the old Aladdin appliance. Go and read their reviews. I went in looking for a set that could handle comforters and told Jennifer(Toms wife)that. That was my only concern and didn't mind paying extra if needed. Was sold a Maytag Bravos XL set. After calling to have Tom come out to look at the wash bc it started throwing error codes he informed me that I didn't need to worry about the warranty time limit.. that he likes to take care of his customers. After multiple attempts to wash comforters and they came out dry and unwashed... I started looking up the serial numbers online. I was sold a regular sized W/D but paid for an XL version. Receipt and contract also says XL which is FALSE ADVERTISING. The old bait and switch. I reached out to tom again 2 months after purchasing only to be told I was outside of my warranty. He could have easily swapped out the set I bought for the set he had on site that is what I thought I paid for. But they don't care once they have your money. They come off friendly and willing to actually help their customers but is quite the opposite. Now I'll need to find another set that is what I was looking for originally.

We received a 1-star review for a service we never performed. When we contacted the customer who…read moreleft the review, she said that the technician provided our company's name, which resulted in the 1-star review being left on our profile, even though she had originally called 843 Appliance Repair. We contacted customer service at 843 Appliance Repair to resolve the issue. They took our information and said a manager would call us back, but no one ever followed up. We are very disappointed that 843 Appliance Repair did not take responsibility for their employee or help resolve this situation.

I called hero to come out and look at my refrigerator as it was making loud noises. The tech…read more(Leonard) came out and defrosted the freezer. He charged me $300 and said if it does it again we need to replace the heater. Clearly it needed to be replaced of it wouldn't have frozen over. A few weeks later it froze again. The tech advised me to order a heater and thermistor for my refrigerator. I did. Miguel Tellez came out and replaced them both. He also stole my part, and they will not return it. A few weeks later my fridge froze over again. Miguel Tellez came back out and said it wasn't the heater or thermistor. He said it was the control board but offered no solution. They also damaged my fridge with their heat gun. I have wasted over $700 on their diagnosis and my fridge is still broken and now damaged due to them. I would recommend using a different company.