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    Tidal Gutters Siding & Soffit

    4.0 (4 reviews)

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    London Drugs

    London Drugs

    (6 reviews)

    $$

    This LD is in a great location inside (at the back of) Sunnycrest Mall. There are plenty of free…read moreparking at Sunnycrest mall. This LD is fully stocked and staff here are friendly. My friend came here for cosmetic and she came out with a handfull of samples and a free makeup bag. Prices here are ok and it is standard London Drugs pricing.

    Keystone Cops run a business. I've given London Drugs Gibsons chance after chance and am now so fed…read moreup by their disorganization that I refuse to enter the premisis unless I have absolutely no choice. I, unfortunately, use a lot of prescription drugs and finally just had to give up and move to a local ph. One mistake after another and they would tell me they would call when they got it fixed. When I didn't get the call they seemed to have no record of my call and it all had to start over from the beginning. And ordering something in that isn't on the shelf like an electronic or household item. Never got a call back. The last straw: I lost an ear bud. They asked me to leave the airpod case there, took down my information. Ten days later I get a call: "We have your airpods here." Me: Great, I'll come get them. LD: It's missing an airbud. Me: Yes, that's why I brought it in. LD: Do you want a new one? Like, why else would I bring it in? Did I need the tech to take 10 days to confirm that one air pod is missing? It took over two weeks to get a part that probably could have arrived the next day. And the computer system must have been new in 1980. To get anything done the workers need to write a short story into the computer. I've lodged complaints and watched the managers eyes glaze over. Nothing was repeated back to me and I'm certain nothing was written.

    Sunco Building Materials - Logo

    Sunco Building Materials

    (7 reviews)

    Would have to be the worst customer service ever experienced in our life. Do not waste your time…read morewith this company. If communication had of been for front from the beginning we would be in a better place. We were about to receive the 2nd sliding door. Based on dates given to us by Sunco we removed the existing sliding door and frame the day before Sunco were to install the new frame and doors. Come the next morning they phone informing us "Oh, we received the wrong doors, we cant come over". After informing them we have already removed the existing frame and doors based on dates confirmed by SunCo that week, we told SunCo to deliver the frame. Our question to them was "why did they not know this BEFORE?" We had to tack the frame in with nails and used plastic tarp to cover where the sliding doors would go. That was September 16th. It's now Jan 31st. We have ply wood and a plastic tarp where the sliding doors would go. They did provide us with ply wood.We made the team deliver the doors last week. We we will install the frame ourselves. There have been external influences which have not been SunCos fault. We accept these issues (The replacement sliding doors were lost, the 2nd set of replacement doors were correct but did not ship the hardware to install the sliding doors). The BIGGEST complaint is the lack of communication and customer service. SunCo have no idea what either is. We never received updates from the owner, we ALWAYS had to chase him down and ask for an update. When we had days they were supposed to install the sliding doors, we had arranged people to be at the house. SunCo didn't turn up and no email until later in the afternoon often AFTER we had communicated with them asking for an update. The first sliding door we received had a scratch on the glass. I requested compensation. We agreed on a price. Five weeks later we are still waiting. Sunco agree to pay for our Hydro bill. Five weeks later and two emails we are still waiting. I have a very strong feeling we will not be receiving any money. As a customer who had paid in full for two sliding doors the level of customer service was atrocious. As soon as things started to go wrong the owner backed away from dealing with us. Our fault for not researching before we purchased sliding doors. We will not make that mistake again. Next time we will buy from Vancouver.

    As previous reviewers have stated, this is the worst customer service experience we have ever had…read more The owner of this business is a bully who will not listen to any complaints about his products even if they are defective. We were guaranteed a perfect door match if we purchased a new door from them. We were asked to supply our existing door and they would cut the holes for the hinges and door lock set and match the door. We got back a door with all the wrong holes but when we told them, Ross (owner) told us we were wrong and had supplied him with the wrong information. How is that possible when we brought in our existing back door for them to match? He was abusive and rude and the second door we had cut also had incorrect holes for the door knob and deep scratches on the frame. He told us to go out and buy a new door lock set to cover the scratches! We will never deal with this company again and you shouldn't either.

    Tidal Gutters Siding & Soffit - contractors - Updated May 2026

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