I was sent to this company by accident while trying to reach Quest Diagnostics. I made an appointment at the wrong location after being directed there even though I had requested a different location. After completing the form and paying $165 for the appointment, I realized my mistake within about a minute and clicked on a "change" option - but was told I couldn't make the change. I called their phone number and got a very confused answer that amounted to NO. They insisted that I gave them a confirmation number, but there was no number on either of the 2 emails they had just sent me. An hour or so later, my husband called again but they told him their policy allowed cancellation only within 24 hours. But when I made the appointment, it was for less than 24 hours later. Their policy was totally rigid. What a ripoff! read more