San diego elevator and lift is a very reliable company. I work in a skilled nursing home. We had a…read morebig emergency repair that had to be done in the middle of a state survey. I called brandon and he rushed over no questions asked and got our elevator back up and running. I just like that i can call them any time and day and they will be there to take care of our employees and residents. If you ever have any elevator repairs that need to be done i would recommend you calling san diego elevator and lifts

From the owner: We service only commercial elevators. We no longer service residential elevators…read more For all quotes call the office 619-879-2272

"You don't know what you've got till it's gone"…read more Our HOA used 24-hour Elevator, Inc. several years ago. Then another company approached our management company and sold the community manager and the board on the idea that they could do a better job at the lowest price, so we switched. We quickly learned that we had it really good with 24-hour Elevator.  We have returned to 24-hour Elevator, Inc. for the past 2+ years, and we truly have the best elevator company in San Diego. Chris Sommese has the best customer service skills. He is thoughtful and pragmatic, finding practical solutions for HOAs with constrained budgets.  Then there is Phillip Harrell, the elevator whisperer. Our elevators are 70 years old, and he keeps them running smoothly with his skillful touch. He is courteous, smart, and an effective communicator.  Finally, thanks to the Billing Team. They do a remarkable job of sending invoices on time, with itemized charges that are easy to understand.  If you are searching for an elevator company, don't pass up the chance to let this honest, hard-working team take care of your elevator. We are grateful to 24-hour Elevator, Inc. for taking care of our HOA.

Great customer service and very diligent and quick at repairs. They were able to fix a problem that…read moreno other elevator company could fit could Highly recommend!

I am the HOA prez for a small, building. Jerry at Elevator Professionals rescued us from a very…read morebad situation, saving us at least several tens of thousands of dollars on our recent elevator modernization, and it might have been a lot more if we had signed the first contract that was offered and they had exercised all the options in it. We were being skewered by the elevator advocate we hired. Our then Property Manager seemed to be in cahoots with our "advocate" to raise the price by non-competitive bidding and allow us to believe the high cost was due to the tariff on China at that time. I was advised by another, former HOA Prez to get a separate bid from Jerry at Elevator Professionals. I had some doubts, at first, but I checked him out and he looked great. I also checked the companies providing his equipment in the trade journal, Elevator World, and it looked great also. These are American companies. Jerry's proposed equipment was made in the US and Canada, not in China. The tariff was minimal for some assembly in Mexico. I talked to two references, also, and they checked out. Jerry gave us options on how we could save money, while others gave us options that would require spending a LOT more money. He finished the work ahead of schedule at a very good price. Our elevator now runs perfectly. The residents are delighted. I found Jerry to be an honest businessman who cares about his customers, in a sector that is generally not so honest, and that is putting it mildly. Some of the others are like used car salesmen on steroids; buyer beware!

Seriously the best. We had issues for MONTHS in the building and no other company could fix the…read moreproblem. Along came Elevator Professionals, and I'm glad to say that the elevator drama is now in our past. Thank you, thank you, thank you.

Our first quote from this company, was upwards of $40,000 to repair our residential elevator. We…read morewere astonished! Then suddenly, the quote came down to $2,500. (quite a far cry from the original price!!!!). Once we agreed to the reasonable $2,500 price, it took us almost 7 months to obtain a service appointment, only to have it canceled 3 times. Obviously, we have decided NOT to do business with this very unprofessional company.

From the owner: Welcome to Advantage Elevator – Residential Elevator Services, the leading experts in residential…read moreelevator services and commercial elevator services in Orange County and San Diego. Our commitment to excellence extends beyond providing high-quality elevators; it's about ensuring that every installation and maintenance task is carried out with unparalleled professionalism and attention to detail.

I needed to get it started again and then serviced. The technicians did an efficient and thorough…read morejob and completed the work in a timely manner. They couldn't have been more professional and helpful, as well as making sure their shoes were covered to keep my floors clean. The scheduling was quick and easy and they made sure to get someone to me as soon as possible, as when my dumbwaiter stopped working, I had a bunch of prescriptions in there that I needed for the surgery that I was having the next day. I highly recommend them.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

Elevator was out of order. Very friendly knowledgeable Prompt…read moreresponse . Clear communication

Atlas Elevator is completely unreliable, non responsive, Incompetent, and a sad disappointment…read more Many hours on site did not resolve our inpperative elevator. I do not recommend this company.

Great place for handicapped mobility needs. Helpful staff. I bought a new mobility scooter that…read moresuited my needs perfectly. A little hard to find and tucked away in a strip mall but worth it.

Just spent $24,000 on bruno stairlift and am waiting for call back on charging light issue. The…read morechairlift is great. Customer service is not.

I wanted to update my review from over a year ago. I would say most of what I wasn't happy with…read morehere has been fixed/improved or completely changed for the better. There has been a new manager (Marissa) and the place has turned around tremendously. The staff keeps us updated with everything going on here by sending out emails/text messages. There is now a better portal to pay rent and even a resident portal to chat with our neighbors and to keep up with the fun events. They really listened to their residents and it is much appreciated!

This has been a beautiful place to live. great neighbors (and neighborhood). Gorgeous sunrise and…read moresunset. responsive management. Very blessed to have such beautiful lights every day.

The best thing about have a service company are the people who answer the phones. Otis has a lady…read morein their San Diego store who is always upbeat and has a warm inviting voice! "Linda" is her name and she is pleasant and very reactive to the needs of my business. She is my top hero this week! Great job.

We have had a warranty contract for over 10 years. No problems until this year. (2025). The…read moreinvoices misstate the time and work. We called before noon. They did not show up. We called again at 3 o'clock. Otis sent a mechanic out and claimed we called after hours. Extra charge. The elevator stopped between floors and made a funny sound. We turned off the power. Otis said this was not their problem. The power was off. The mechanic turned the power on and fixed the problem. We got billed for a "non covered power off." And the charge for gas and travel time is archaic and and overcharged. Is there another more reliable elevator company? The elevator was installed in 1980. I think Otis wants out of the contract to avoid major repairs in the future.