Don't come to these specialist! They are very unprofessional as they schedule patients at a…read morespecific time and dont actually see them until 4 to 5 hours later.

This is the worst experience that my wife and I have experience at Gulf Coast eye institute. First…read moreof all they messed up on the appointment when we walked in and had no idea that she was scheduled for an eye exam. Is taking us almost 3 hours just for an eye exam. For those people who think you're going to go in and out in less than an hour or I hardly recommend to bring water and lunch. My wife will no longer come to this office and experience poor servicem

The care I received at both the Harlingen and McAllen locations was nothing short of top-notch…read more From start to finish, every member of the team provided exceptional quality and attention. I recently had my eyes treated with the most advanced LAL procedure available, and I couldn't be more amazed or grateful for the level of professionalism and genuine care shown throughout the entire process.

WOW..Que Feos reviews, yo híba a ir aqui, pero mejor NÒ irè, que falta de profesionalísmo..uff no…read morees el unico.... pero SÍ es el unicorn doctor que te hace esperàr mucho.

Friendly Staff and Dr Campbell answered all my questions and concerns! Would highly recommend to…read morefamily & friends!

I have to update that the wait time can be quick or terribly long. They left me in a room once for…read morean hour by myself! I've also had complications since my surgery which had me doubting if Manríque's was to blame or myself. I didn't like that they kept asking what I was doing to get abrasions in my eyes and I didn't have an answer because I waking up with the abrasions. They've been very good to me and continued to care for me through these complications but I did miss a lot of days at work due to returning for follow ups.

Very good service, they respected the appointment we had. The waiting time was not excessive. The…read moreconsultation was done by the doctor personally, and he explained in detail what he was checking.

Sylvia has always gone above and beyond. She helped me access a program to cover the cost of my eye…read moreshot, and I truly appreciate her dedication and support. Thank you, Sylvia.

They have no respect for patients time. We showed up on time to the appointment and they made us…read morewait almost three hours to see the Dr. Really bad experience. It's unfortunate to find places that do so good when they start years ago, and then when they grow and expand is just to convert into bad ones. Respect no the patients time is non existent in this office

I really like Dr. Shah, but man do they not know how to respect appointment times. You can expect…read moreto wait 2 to 3 hours. They really need to adjust this. Shah did my lasik and he was awesome. That is why I come back to him. But if that was not the case I would find a clinic that respects appointment times better. If you complain about the wait, it seems like you get in faster.

Horrible customer service in you Rio grande location especially the girl at the desk with the long…read morehair and obviously they don't know how to verify insurance information before someone actually drives 2 1/2 hours to be seen I would give no stars if I could Definitely do not recommend this place to anyone

Very organised staff…read more Just like the name says they are the eye experts:-! Dr. Alexander Sudarshan has been our Dr. for many years and he has never disappointed!

The staff here are incredibly welcoming, and the doctors truly take the time to care. You can tell…read morethey run their business with heart and professionalism. Highly recommend!

Is there a 6 star option here? Seriously...Texas State Optical deserves it…read more From the moment you call to make an appt, to when you walk in the door and are greeted by the staff...to when you finally put on that new pair of glasses you've been waiting for! TSO offers the best customer service experience possible and you get great glasses to boot. As soon as I walked in the door I was greeted by the staff and they checked me in. I only waited about 5 min before getting my eyes checked. Throughout the entire time, the young lady helping me was amazing. Extremely courteous... professional...and every other word that relates to customer service exemplified. I took in my old glasses so they already had an idea of my prescription. The doctor took me to the back for the eye exam and about 10 min later I was walking out. The staff then showed me which lenses I could pick from based off my insurance. After choosing the ones I liked, they said they should be ready in about 1 week. Well to my nice surprise they were ready for pickup the next day! When I went to pick them up they gave me the case with a spray and small towel to clean them with in a small bag with my name hand written on it. The devil is in the details but those little details win over customers. This feels like a fairly new optical... slightly small...but with it's amazing staff, great doctor, and top-of-the line customer service, it feels and is the best place to get your glasses.

GREAT customer service. Now these people know how to treat paying customers.Dr went out of his way…read moreto personally and professionally describe all options and products. Staff was very helpful. Would highly recommend.

WORST OFFICE I'VE EVER BEEN TO. You don't expect such…read moreterrible service when you pay out of pocket. I went to get answers about my eye condition and the doctor didn't give me any useful information. He kept being rushed by his assistant Infront of my face saying, "NOT TO PRESSURE YOU BUT THERES OTHER PATIENTS BEHIND HER". I'm not entitled but they shouldn't schedule 10 people at the same time because they end up neglecting you last minute. I have retinal detachment a serious medical eye condition and he didn't even talk about how I could fix my condition. All I got was the information I already knew and "COME BACK IN ONE YEAR", As if I am going back to get terrible service. DON'T WASTE YOUR MONEY. They are terrible! Take your service to Mexico. I was so bothered by the service I didn't even ask for anything anymore because they were USELESS.

After our insurance was authorized the exam was thorough and the staff was amazing. They exercised…read morestrict Covid protocols which was appreciated and the doctor and associates explained my husband's diagnosis so that we fully understood. Highly recommend this place. We needed immediate care and received it. Our experience was incredible.

a first class operation; Dr Lee is self sustained, need to see a doctor, he will see you; not like…read moreothers who are owed by coglomerates...he is great person,,, ultiate professionall, explains things, takes the time needed highly recommend Dean Canty, PhD

I've been a proud four eyed girl for as long as I can remember and Lee McAllen Optical is the only…read moreplace that I have ever trusted with my eye care. Diana has been fitting me for glasses for over 15 years and she is one of the sweetest women I know. They have an extensive list of brand named frames ranging from Calvin Klein and Ray Ban to Prada and Fendi. Of course you can also find the non name brand frames which won't break the bank! If you purchase your glasses there, then you get free adjustments which means that every time they loosen up, you walk in and get them tightened and cleaned - something which I have taken full advantage of! I keep my frames for almost 3 years and then switch to a new pair and Lee Optical has and will always be my go-to in McAllen!