Thurman Orthodontics was nice and professional throughout the entire process of getting my son's braces. From the first consultation to braces day, and even with making referrals for extractions, their team was compassionate, understanding, and helpful every step of the way. They are truly an amazing team. read more

Thurman Orthodontics - Dr. Thurman himself was there for my son, which meant a lot to us. - Orthodontists Near Me - Bakersfield, California

I took my daughter in for a consultation. This experience was so much better than her last. Everyone was so welcoming. They explained everything during the process and were gentle with her. Here braces looks great and no problems. read more

Where do I start? As an influencer and former model, I decided to work on my teeth, which needed a touch up. I began this journey in my late twenties because my wisdom teeth had come in very late. I chose to work with Thurman for two reasons. First, there were free AirPods offered, with Christmas right around the corner. Second, I needed to fix one discolored tooth, which was only possible if my wisdom teeth were extracted and my teeth were straightened. My siblings had a pleasant experience with Thurman, while I had a somewhat okay one. It wasn't perfect, but any issues were corrected in the most professional way in the end. Let me start with the establishment. It is an attractive place--very roomy, comfortable, and, to say the least, very clean. Now, regarding the owner: I had zero issues communicating with Thurman; he's a very nice guy. However, I didn't see him often because he tends to every person there, which was fine. His occasional appearances did not impede my dental journey, as he provides the final evaluation. The finance department was very communicative regarding my payments and also quite nice. However, one day during a visit, I had an uncomfortable conversation with one staff member. As I sat in the chair during a follow-up, I was told--not nicely--that the Invisalign treatments would be my last new set. My year-and-a-half-long journey had extended to three and a half years, and let's face it, we're all human, and things happen. I probably had four to five new sets of aligners, one of which stemmed from a chipped tooth that affected one of these sets. I opted for Invisalign because I create a lot of social media content and work with major brands like Sephora and Ulta, but I must share that Invisalign is not for the weak. They are mandatory to wear almost 24 hours a day. Unfortunately, this did not work out for me. Because of this, I started avoiding my appointments altogether. My stubborn tooth just wouldn't budge. I went back to some previous trays on my own, as I had it in my mind that these "were the last sets of aligners," and I wanted to avoid any more uncomfortable situations. This was a reasonable outcome from my decision to ghost Thurman, but I received a letter stating that I needed to find a new orthodontist (no complaints). I reached out to the finance department because I had paid for my Invisalign in full and wanted to request a partial refund for my permanent retainer (the one you receive upon completing the Invisalign journey). I was tossed around on calls for part of the day- not long and eventually, I spoke with a very nice supervisor who had a heart-to-heart with me. She seemed to understand the issues I was facing with the Invisalign and my disappointment about having a stubborn tooth that just wouldn't cooperate. I was encouraged to come back in and not to worry; Thurman would take it from there. I had a very pleasant experience recently, and Thurman agreed that my teeth wouldn't require another set of aligners, as I had tried it multiple times without achieving the expected results, although I did show some improvement. I transitioned into braces almost abruptly and will now be on them for two months to correct my stubborn tooth. If it doesn't improve in that time, I may need them for up an additional two months. Fortunately, I'm not creating content as much as I was when I started this journey, but I am very satisfied with the level of care I received from Thurman, his team leaders, and how they listened to my concerns. That is the reason for my rating today. Thank you. read more

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I'm the third in our family to come here and have no regrets. The staff is friendly and professional. The office is clean and welcoming. Despite being busy, I never felt rushed and everything was explained thoroughly to ensure I got the best results. Can't wait to see the end results! read more

staff is super friendly! went in for a consultation and left with braces! was in and out of the office in under 3 hours. super efficient quality place. 10/10 would reccomend read more

Took my daughter to Thurman orthodontics was referred by a family. Member was greeted by the receptionist. She was very warm and kind received services. The same day was very fast and efficient. All the staff was very kind including the doctor answered all of my questions and concerns so glad to be a part of the family we totally recommend to any of my family and friends read more

Loved this place! We shopped around a little bit before deciding to go with Thurman but it wasn't a hard choice they made my daughter feel involved in the decisions and also had availability the same day. They also had the best payment plans which for me was a huge plus. Having the braces installed was such a quick and painless process for my daughter. I was recommended to go check them out by a friend and I'm glad I did. read more

I had an outstanding experience with Thurman Orthopedics. Every step of the way was amazing--from the ladies at the front desk to the staff in the back and Dr. T himself. Everyone was patient, kind, and truly made me feel cared for. I never waited long for my appointments, and they were always willing to accommodate my busy schedule. I have very high expectations when it comes to customer service, and they absolutely met (and exceeded) them. Highly recommend! read more

Exceptional--I'm truly impressed! Customer service: A+. Overall service: A+. The place itself: A+. Clean! Wow! Keep up the good work! read more

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Overall, our experience here was fine, actual dentist wasn't seen much. Staff were friendly and helpful. My daughter did have a problem with one tooth after braces were removed, it was ground down and bothered here a bit. I just wanted to warn anyone who was considering purchasing the "smile protect" for the fragile retainers they give out (won't last). I paid $800 up front for this, and I just found out they raised the deductible from $20 to $30, today when my daughter made an appointment to get her new retainers. This is insurance, I wasn't aware they could just raise the deductible whenever they felt like it, after I bought the policy in full. All my other insurance policies are very clear about the deductible I will pay, and cannot change that mid policy. This was purchased approximately 4 years ago. Be careful with the options and pricing when you are meeting with their "sales team", as that was very different about this office as well, I didn't know that orthodontists had sales teams, which made the experience feel a bit like buying a car. Prices can change and they do offer incentives and discounts. read more

I really like Thurman Ortho they made my daughter feel comfortable and her self confidence is super high now thanks to them. Their service is excellent super friendly and helpful. I was looking for a good orthodontist for my daughter and I'm so happy I found them. 100% recommend! Will be bringing my son as well as soon as he's old enough. Thank you so much Thurman Orthodontist!! read more

Love it they are the best fast and friendly. The office is super clean. I highly recommend. read more

Thurman Orthodontics - I choose pink bands today - Orthodontists Near Me - Bakersfield, California

This office has very helpful, kind and friendly staff. If you have any questions they will help. My daughter Camille just got new braces on 1-19 and they didn't take to long and they called me to follow up. Recommend yes definitely. Thank you read more

Thurman has been amazing with both of my boys. I am beyond pleased with all of his staff as well! I can't imagine going to a different orthodontist! Highly recommend Thurman Orthodontics! read more

Thurman Orthodontics has been a wonderful experience so far. Scheduling was easy, and the initial process was explained clearly without feeling rushed. From signing the contract to getting braces on, everything moved efficiently. We met Dr. Thurman, and my daughter has had no issues with her braces so far. The facility is clean, bright, and welcoming, and the staff is just as warm and professional. We are very happy with our experience. read more

I was refered by a friend and I am happy so far with our experience. My son got braces and was very nervous, but Dr. Thurman and the girls have made everything run smooth. I love how they have entertainment in the lobby, a coffee bar, and a tooth brushing station, as it is very convinient. Eventhough there is always a lot of people, there is not much wait time and the friendly enviroment is amazing. We are just beginning treatment but we are very excited and would recommend anyone if in need of an orthodonic. read more

The vibe of the office is warm and welcoming which was helpful for my nervous teen. The staff made her feel comfortable and explained each step in every process. The work done was completed with gentle care. After having consultations at different providers we are happy so far with the choice that we ultimately made. read more

Everyone is so nice! I love they are always available by text! The care is top notch, they text to check on my daughter the day after she got her braces. read more

Thurman Orthodontics has been our go to for years. Our daughter started treatment there around 2020, and since then we've had our son and 4 other daughters in for treatment. We wouldn't go anywhere else! 4 beautiful smiles down, and 2 more still in treatment, the staff at Thurman always take the best care of us. We truly appreciate it. read more

I wouldn't recommend this place. They took my son's braces off, but his teeth weren't fixed properly. I called to express my concerns, but they brushed me off. The front desk staff was nice, but it was way too expensive for the work to be incomplete. The staff admitted there was an issue, but the only thing they offered was a discount if we came back in a year, and they wouldn't put it in writing. read more

Everything up to getting my braces removed was a normal and easy process. However, during my removal, Dr.Thurman cut open my lip by accident and there is a scar. While filling my tooth my tooth was burning and when I told him he just got up and left. read more

Took my daughter to Thurman Orthodontics after we'd visited another well-known Orthodontic Office in Bakersfield. We came in to get a quote on braces and wanted to see if the quote was comparable to the previous one we'd received. It happened to be slightly higher and when I mentioned that I had a quote from another Orthodontic office, the team at Thurman were quick to take action. Not only did they match it, but they beat it! Needless to say we decided to go with Thurman. During our first and second visits the office atmosphere and staff were super welcoming and very friendly. The first week my daughter had her braces she happened to pop off a bracket. We took her in and they were super fast to repair it and get us out the door (we're talking like less than 15 minutes)! I'd definitely recommend Thurman Orthodontics. read more

I went in for a consultation and came out 1hr later with braces Didn't have to "think about it". The whole staff was amazing. So welcoming and answered all my questions. Look out for the Deals he offers many throughout the year. Facility is also a huge plus. I'm so glad I made my decision with Dr. T and his staff. Really looking foward for my treatment and results. Look at this cute sign read more

Everyone is so kind and always attentive! They made my experience with getting braces on much less scary and more comfortable. They lady walked me through the process and explained everything clearly. They actually listen and are very supportive and patient. Everyone there has a good vibe and are always happy. read more

Took my teenager for a consultation at Thurman orthodontics because her dentist said that she needed braces. she was so nervous, but they were so good with her. We completed the consultation and they were even able to set her braces in the same day. We were so happy with the results. Our insurance didn't cover anything, but they were so reasonable & gave us a reasonable payment plan. Very affordable. read more

I wasn't a big fan of the set up, although it seems like a nice looking office, it looks more like they're just trying to get your business. During our consultation the ortho doc wasn't even there, I had questions that had to wait until the following day to get answers because he doesn't "really work in office" His treatment plan was almost $2,000 more than what I was quoted at the other office I went to. Did not go back for a following appointment and went with someone else. read more

My experience was great staff is friendly and helpful. My daughter got her braces the same day no issues. Credit process is easy they don't run your credit and no interest rate. Definitely bringing my other children here. read more

Everyone at Thurman is so nice!! I went in nervous for my consult, but they made me feel so welcomed, comfortable and at ease. I wish I remembered the lady's name who helped me in the finance area because she was extremely helpful. She truly helped me out so much and I was able to get my braces the same day!! The next day, I received a call from Thurman themselves asking me how I was doing and giving me helpful advice. I'm so glad I chose Thurman! read more

My experience with Dr. T and his team have been great. I have never had to wait more than 4 minutes for my appointment after I check in and that says a LOT. Most dental facilities make you WAIT. When I got my braces put on, it was super fast and the staff was very mindful of making sure I was comfortable. I already recommended them to my friends and I'm excited to continue my treatment here. Thank you Dr. T! read more

I really debating on posting a review. I spoke with an office manager, i received an apology that day. Honestly I expected more, even a follow up call to understand the concern. Small backstory. Yes, I struggled with a few payments due to pregnancy and loss of job but the office was understanding. The last convo was if I was unable to pay we could remove braces as an option. I did not want that, I wanted my son to fulfill his treatment. Since the beginning I was NEVER told my son was on the verge of "decalcification" Just to brush and floss like any dentist. We'll after a couple month break. We go in recently that way he can get his braces tightened. They took him back, took x rays. Sat us back in the waiting room for 20mins. They call him back. Come up to me and say they need to remove his braces due to oral health. Mind you previous appointments this decalcification word was never brought up, my first thought was due to financial situation they were pretty much removing his braces. I was like fine, since they said "the Drs orders were to remove". Still in shock, to me his teeth looked fine. I said fine to remove since they pretty much stated braces would make it worse. (After some research that's not the case) anyway. They did not communicate with me when he was going to get walked down and cheered for removal. It was such an awkward and uncomfortable appointment. It didn't sit well with me. They advertise such a HAPPY experience when they get their braces removed. I feel like my son was not given that. He was not happy, he even was confused. I didn't get to take photos or record from start to finish. (Honestly feels like his braces were repoed) I have paid soo much to not get the full experience. They did not fully communicate what was going to happen that day, but upon removal of his braces they made sure to pull me back to let me know how much my remaining balance was that person communicated that. After all that, fine it is what it is i guess, I did not get a final side-by-side photos to see the final progress because the doctor also stated that he was content with my sons progress and his smile. He did have them on for about a year and a half. Overall that last visit was unpleasant and unfriendly not compared to our first and in between visits. Everyone was so friendly enthusiastic. First visit with onboarding went very well explained on the process even during everything was thoroughly explained. Welp what they advertised was not what we received after signing on. I still have yet to receive the side by side photos from before and after. Which just disappoints me even more. But if I were to miss a payment I'm sure i would get a call. read more

My son got his braces from Thurman Orthodontics almost 2 weeks ago. His teeth already show improvement and he has experienced very little discomfort. The doctor and his staff are very kind and explain everything thoroughly. We have nothing but good things to say about our experience. read more

Thank you Thurman Orthodontic! I had such an amazing experience here being a first time patient. Everyone is super helpful through the whole process and explaining as well. The lobby area is always so welcoming and friendly. They took very good care of me as it was my first time getting braces put on, I was in and out within 45 min! . The staff was so thoughtful as well reaching out to me a couple days after to see how I was feeling. Thank you again Thurman Orthodontics!! Without a doubt will recommend to future patients . read more

For anyone that is looking into great braces i highly recommend Thurman Orthodontic. The staff are so sweet and welcoming as you walk in. Everything is so clean and organize. I got my braces on so fast and easy. They tell you everything that's being done and ask if you're comfortable with it. Doc himself is so sweet and makes sure everything is on right and makes you don't feel any discomfort. read more

I loved the way how they greet new patients with their welcome sign outside of the main entrance. My sister recommended me to go and get my braces there which I did. I went and the process was easy. I also got my braces same day. I'm thrilled to see my smile results at the end! read more

Thurman Orthodontics - Orthodontists Near Me - Bakersfield, California

We're still pleased with most everything at the office. My daughter is nearing the end of her journey and seems to be doing well. Hers is not a complicated case. Our very first visit as a family was probably around 2013. I was so amazed at the amount of attention Dr. Thurman gave each patient at that time and remember feeling that he really had his priorities straight. In the more recent years, the attention and time spent has very noticeably and significantly decreased. When I mentioned this to a staffer, I was told that was to be expected because he had increased so many patients it is no longer possible for him to give the same amount to of time as in the past. That is a shame. Clearly a shift in priorities. It's important to remember all the little things that brought you where you are today and not lose sight of them. I hope some of those things return. My daughter's most recent appointment needed to be rescheduled, and the I was told it was impossible to reschedule during that same week. In fact, the rescheduled appointment would have been another 6 weeks out. With a lot of effort, we were able to make arrangements to keep the appointment, but again, I felt there was little effort to help with even a small adjustment of an appointment time. Another noticeable change and indication of a shift in priorities. Again, we are nearing the end of our journey. I still recommend the office. We are receiving good care and results. Perhaps I would not notice if I hadn't been there in the beginning, when things were even better. read more

If I could give this establishment 100 stars, I would. I could not of gone to a better place for my grand daughters braces. From the first call I made Dr. Thurman's staff treated me like I was the number one customer. They were accommodating to my schedule when making appointment for the initial exam and on the day braces were put on. On the day braces were put on we got the luck of having Kat, she took the time to work with my grand daughter to make sure she was comfortable and that everything was good while getting her prepped for her braces. The facility as a whole of one of the best I have been to, everyone has a smile and the staff are friendly and professional. I will defiantly be recommending everyone I know to go to Thurman Orthodontics. Wonderful staff and facility. read more

Thurman Orthodontics - Orthodontists Near Me - Bakersfield, California

This place is a fast-paced, move 'em along dental practice that gets away with it by being VERY professional and good with the kids. It is a total kid friendly zone, full of tech they can enjoy. The prices are good compared to other orthodontists, and the staff is all about being nice, welcoming and fun while taking their jobs seriously. Dr, Thurman is an energetic guy who is very good with the patients. He is expert at explaining things to kids and parents and putting people at ease. Very likeable guy. They got my daughter in and a complete set of braces on in around an hour and sent us out well informed. Very well done. Only one downside, when we signed up for braces they said if anything came loose, we could bring her right in, no appointment needed. When it happened, they said to wait because there was no room and make an appointment for the next afternoon. It was fine, and they got her in the next day, but for me, don't sell it if you can't deliver it. Other than the one little hiccup (which really wasn't that big of a deal) we have loved the experience and value for our money. I am glad we went to Thurman, and hope you give them a try too. read more

Honestly I couldn't be happier. As an adult getting braces I was nervous this would be more for kiddos. But, the consultation was so easy and Celia is the best! She worked with me to get through the dental work I needed to get the green light for my braces and even held my quoted cost for 3 months! The day I got my braces I forgot my wallet and was 25 mins late to the appointment, I was still able to get them that day. Such as amazing staff who made me feel comfortable and confident! Thank You for giving me a life changing opprotunity! read more

Thurman Ortho. scheduled consultation for my daughter the same week that I called in, the only orthodontist that wasn't booked out a week or so. Consultation was quick, braces were put on the following week, very quick turnaround, and quality work. All the staff, including Dr. Michael Thurman was very helpful and friendly. read more

I just started my process and so far im loving it, the staff is very attentive and helpful they answered all my questions i choose thurman because many of my own clients recommended me and said nothing but great things read more