I normally don't take the time to write reviews, however, I am overwhelmingly compelled to write a…read morereview based on my experience with PhaseTwo Graphics.
I own a small construction company and decided to contact PhaseTwo to have vehicle lettering installed. I was impressed by Sarah at PhaseTwo, she was prompt, knowledgable, and easy to work with; I decided to have the work completed.
I was shocked to see the workmanship on my vehicle! An amateur at best could have done the work better. Vehicle lettering was cooked, logos were not level, portions of the wrap were peeling off, and wrinkle marks were present. I was not impressed!
The owner Leo, who I believe did the installation. Attempted to pay for breakfast while he fixed the work. I was ashamed to even have this discussion because I didn't understand how he could fix the work without replacing it entirely. I later declined his offer, requested that he redo the entire installation correctly.
A few days later Leo had a somewhat professional installer complete the work. This time around it was done to a certain level of satisfaction, however, minor details were lacking. The letter "i" in paints was missing, so it read "pants", the rear wiper blade was installed slightly vertically, and corners of my rear window wrap were slightly peeling.
Leo, fixed the misspelling. He wasn't able to fix the rear wiper because he didn't have the tool for it. I wound up taking it to Canadian Tire and paid out of pocket. Leo advised to leave the peeling corners alone and over time they would stick; tired of problems, I took his word and left.
A few months later, the corners and other parts of my rear vehicle lettering started to peel. Certain areas are wrinkled as well. I sent Leo an email regarding this. After avoiding me like the plague, I was finally able to reach him. He was unable to provide a solution and kept fishing for excuses to avoid fixing the problem. Frustrated with everything, I told Leo off and requested copies of my graphics so I can get work done with a company who is familiar with vehicle lettering.
Long story short. PhaseTwo is most likely a good graphics provider, however, they have their hands in things they are not yet familiar with, an example would be vehicle lettering. I would be cautious with having them do any work without seeing the actual work they have completed. We were hoping to have them build a brand for us over the next few years, instead Leo screwed us over and used us as a guinea pig. They are a total waste of our time and company money. I would not use or recommend PhaseTwo Graphics to anyone.