Ron Mathai's Office and his reps are Awesome; however, during non-business hours, it has been…read moreimpossible to reach someone who knows what to do or how to handle a claim. The person today had her on the agenda. I have worked in customer service for over 20 years, and I know right off when I am giving the run around. I refuse to wait over 40 minutes which was a total of 3 calls that no one ever answered. By this time, I am unhappy and when the rep just wants to transfer me to another dept, I SAY NOW!. This has NOTHING TO DO WITH RON MATHAI or any of his employees, because they never do this!

Great top-notch service. The owner is very personal and will…read moreget you the best most appropriate policy for your needs. Much attention to detail!

After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

I was given a few weeks notice to move to Texas from California and started freaking out about…read morehaving to change everything. My insurance agent told me to find another State Farm agent I liked, so I went on Yelp and happened to find Will due to his great reviews. The process was so easy, I didn't have to do a thing. Will provided great customer service and was so sweet to ask how the move went and to see how I was liking Texas. You won't be let down when working with him!

Will Tweed and all his team members are extremely helpful and dedicated to their work. They are…read moreknowledgeable and have been of tremendous assistance when I currently moved to Dallas, in transferring my policies, refinancing my car loan and helping understand what insurance I do and don't need for my job etc. I really enjoy coming into the office because of all the employees helpful, happy attitudes. I highly recommend this team of State Farm employees.

Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

It was so refreshing to find an agent that takes his job serious and is really dedicated to helping…read morehis clients find the best policy out there at the best price. Matt answers his phone calls and emails promptly and is quick to start his search and deliver a quote. I can't recommend Matt enough and will be using him on other properties in the near future.

Matt was extremely responsive, unlike the other brokers I reached out to. He was not only…read moreresponsive but very helpful and thorough with his answers. The insurance we obtained is well rated on the AM Best listing so I feel confident our needs are being well taken care of. Very grateful for Matt! Highly recommend!

Best Auto Insurance of 2018. Payless Insurance. Payless Insurance has relatively low rates and a…read morewide variety of discounts, including some for green vehicles, which makes it our pick for the best auto insurance company OVERALL. Our view on Payless Insurance? Best Value and Best Services & Features. My Fiancé and I couldn't have been happier with Shawn and Mike as our Insurance Agent. -Gracie & Uriel Cadena

I was referred to Payless from a friend and went into their location to get more information. Both…read moreMike and Shawn are very professional and took the time to answer all my questions. I started with my personal vehicles for about 6 months and then eventually switched over all my commercial vehicles. Now I even do my boat, motorcycle, and toys with them. Never had an issue. Rates are the cheapest I've found as well. Thanks guys!

Dacota at Ryan Dunn State Farm provided outstanding assistance while reviewing my insurance…read morepolicies. His approach made the process clear and manageable, ensuring that all my questions were thoroughly addressed. Dacota's knowledge and honesty were evident throughout our interaction. His expertise gave me confidence in my coverage, and his straightforward manner made me feel valued as a client.

I had a really great experience with State Farm and just wanted to shout out Dacota for being so…read morehelpful. Insurance stuff can be confusing, but he made everything super easy to understand and took the time to answer all my questions without making me feel rushed. If you are looking for someone responsive and easy to work with I would recommend reaching out to Dacota if you need help!