Terrible experience with the front staff. I arrived at 11:15 on the dot and they refused to…read moreacknowledge me and once they did said it was 11:16 and my appointment with dr.Ho could not be honored. I flew in from out of town and made sure to set up my return flight around this appointment. Completely disappointed with the treatment by the front staff.

I had my annual physical scheduled for 1.9, which was already four months past due as it is…read moreIMPOSSIBLE to get in because they overcommit their staff. On my way into the appointment, I received a text message that my ANNUAL PHYSICAL would be move to a TELEHEALTH appointment. How a doctor can give you a physical over the telephone without checking your heart, blood pressure, weight etc. is beyond me. When I called for more information about my appointment, as I was not aware if I was to receive a call or a video link and it was to start at 8am - I received attitude over the phone about the doctor "having an hour to call me." I explained that I did NOT originally schedule a telehealth visit so I was confused to the process. I was told that I would get a call from an "Unknown Number" within the hour to administer my physical. (???) I then received a phone call an hour later that was the "pre-screen/intake" call asking about my insurance information. I asked them if I would be charged to my insurance as an annual physical because this is just going to be a telephone call, they said "Yes, as the doctor can just order your tests and you can come in on your own time." I was told again I'd have the doctor call me imminently. Fast forward TWO hours when I call THEM to figure out what was going on. As my appointment was now scheduled three hours in the past and I didn't have anyone call me. From there I was told there are "notes in for the Dr. to call," and they "may need to reschedule." The next appointment is in April. When I said it's not acceptable for me to have my annual physical 7 months late and that I have been more than accommodating as I was physically ON MY WAY TO THE OFFICE in the morning and now I can't get a phone call back. From there I was told that a nurse "could" call me this afternoon to approve the necessary tests associated for a physical. I am STILL awaiting a call. HOW IS THIS THE STATE OF HEALTHCARE IN CHICAGO AND NORTHWESTERN IN 2023? It's unprofessional, rude and unacceptable. No one at that office would dare accept this as their standard of health care and it's poor service all around. UPDATE HERE: It's a day after and I've received NO CALL from a doctor - they essentially canceled my appointment and never got back to me ... but DID make sure to send me a "visit summary." WHAT VISIT?! I reached out to my insurance re: this fraud. Unbelievable. AVOID AT ALL COSTS!!

I was a patient and "fan" of Dr. Grinblatt for 20 years. Sadly, things change. The quality of…read morecommunication with his office has gradually deteriorated. His receptionist concedes that they receive far more letters and faxes than they have time to read, and messages sent via email or North Shore Connect are completely ignored. She advised that the best way of contacting the office was by telephone. But for me, that was equally problematic. It typically took an average of 3 attempts to get through because the voicemail message would keep repeating, and then when someone finally did answer, they would put me on hold and either forget I was there or else disconnect me. When I was finally able to get through and leave a message for the doctor, he would return my call in 3 days ... 3 weeks ... or not at all. Equally frustrating, whenever I came in for an appointment, the doctor would typically be running 30 ... 60 ... or even 90 minutes behind schedule. The final straw was when I needed Dr. Grinblatt's signature on a medical form. To expedite things, I hand-delivered it to his office. He was busy with a patient but the receptionist assured me it would be taken care of. It was not. "I never saw the form!" he insisted. So, I made a special trip to his office to deliver the paperwork and a postpaid envelope a SECOND time. Once again the doctor was busy, so I handed it to his nurse and explained the situation. But the second set of forms mysteriously vanished, too. This is no way to run a medical practice.

My first visit to Dr. Grinblatt went very well. He seemed to have good bedside manner. The more…read moreexperiences I had with him and his office were progressively worse. He and his staff are unresponsive. A recent blood test result was very concerning. I sent a message to his office through Northshore Connect. It's been over a month; still no response. I did some research and made an appointment myself. This is no way for a physician to run his practice.

Everything was very professional. All my concerns were addressed. The person that did the bathroom,…read morehis name is Ivan, was a very nice man. He was neat and clean and very talented in what he does. you won't be disappointed.

Stay away. She is unprofessional and an arrogant asshole. I told her I was going to file a…read morecomplaint on her billing practice (double billing and not including cash payments) and she wrote the Sec of State in less than a week after that I was unfit fit to drive. She'll post some BS as usual to support her narrative but the lord knows her ways. Please reach out and I'll show you the communication and proof. Anyone want backing for a class action...reach out.​

I called asking if I could refill my prescription and the staff turned it into a medical emergency…read moreand called the police on me. I would avoid this location at all cost costs. I've put in multiple complaints with their administrative team, and no one has followed through to even contact me. Dr. Maks team does not care about their patients.

I love Dr Maks but his office sucks big time. Staff here were hired because they're breathing but…read morehave no customer skills whatsoever. This morning I had a 9am appointment and 5 patients waiting. I hear cackles and laughter in the back and was told by another patient waiting that front staff were in a meeting. wtf?! How bout scheduling your office meeting BEFORE patients start checking in or perhaps AFTER?! No one here answers the phone when you need them because of who knows what. Again don't get me wrong Dr Maks is probably the best doctor I've ever had but something's gotten be done with the horrific front staff!

All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

She is a very caring Dr. She listens and tries to talk with you so you understand. She tries to…read moregive you the best care you can get.I have been her patient for 20 yrs.

Changed insurance and needed a new doctor. I'm super meticulous when it comes to physicians. I…read morebelieve you really need to vibe well with a physician or they really won't be able to truly diagnose/heal you. I have a ton of family and family friends in medicine so there's always a plethora of knowledge around me; and different opinions. I went on my insurance website and took down bios for about 20 doctors. From there, I vetted them by specialty, location and reviews.I wanted someone personable, who I could relate to, and most importantly- someone smart who knew what they were talking about. I found everything and more in Dr. Daniel. Dr. Daniel is not only smart but she's fantastic at explaining the chemical processes going on in your body. She teaches for Swedish Covenant so she's well versed in all the common questions (that her residents have). She also believes firmly in the osteopathic approach to medicine. That pretty much means she believes in the "whole body" approach instead of just focusing on the body as separate organs. She has an open mind and believes with going with what works. Finally she is personable and encouraging. We talked about random stuff and she made me feel so comfortable. Making an appointment was simple and the office did not feel like a typical medical office. It's located at a former office/administrative building so there is a ton of marble and wall sconces. The staff is really nice as well. Dr. Daniel definitely has your back- and everything else as well.

I've been coming to this location since they first opened, and I've never had a bad experience…read more I've dealt with recurring sinus and ear infections since I was 2, and the staff here is always friendly, understanding, and happy to help. I recently moved farther away, but I still make the 25-minute drive to THIS location even though it used to only take me about 7 minutes. That alone should say how much I trust and appreciate the people here. I definitely recommend them!

Calling this place an urgent care center only serves to denigrate it; literally every other urgent…read morecare center I've ever gone to has been mediocre at best, and usually pretty subpar. Lake Point urgent care should be the reference from which every other urgent care center is modeled: the facility is spotless but warm and inviting, the staff (especially clinical staff) are 10/10 on both medical proficiency and bedside manner, and you get answers and treatment...FAST. I don't understand why other urgent care centers...not to mention internal medicine offices...can't operate this smoothly. We typically get in and back at home with a diagnosis and filled prescription in about a hour. Dr Radovic, who owns the clinic and practices there I believe most days, is a top notch doctor who has consistently gone above and beyond for my wife and myself. If you live an hour away or less, you shouldn't go to any other urgent care.