Terrible experience with the front staff. I arrived at 11:15 on the dot and they refused to…read moreacknowledge me and once they did said it was 11:16 and my appointment with dr.Ho could not be honored. I flew in from out of town and made sure to set up my return flight around this appointment. Completely disappointed with the treatment by the front staff.

I had my annual physical scheduled for 1.9, which was already four months past due as it is…read moreIMPOSSIBLE to get in because they overcommit their staff. On my way into the appointment, I received a text message that my ANNUAL PHYSICAL would be move to a TELEHEALTH appointment. How a doctor can give you a physical over the telephone without checking your heart, blood pressure, weight etc. is beyond me. When I called for more information about my appointment, as I was not aware if I was to receive a call or a video link and it was to start at 8am - I received attitude over the phone about the doctor "having an hour to call me." I explained that I did NOT originally schedule a telehealth visit so I was confused to the process. I was told that I would get a call from an "Unknown Number" within the hour to administer my physical. (???) I then received a phone call an hour later that was the "pre-screen/intake" call asking about my insurance information. I asked them if I would be charged to my insurance as an annual physical because this is just going to be a telephone call, they said "Yes, as the doctor can just order your tests and you can come in on your own time." I was told again I'd have the doctor call me imminently. Fast forward TWO hours when I call THEM to figure out what was going on. As my appointment was now scheduled three hours in the past and I didn't have anyone call me. From there I was told there are "notes in for the Dr. to call," and they "may need to reschedule." The next appointment is in April. When I said it's not acceptable for me to have my annual physical 7 months late and that I have been more than accommodating as I was physically ON MY WAY TO THE OFFICE in the morning and now I can't get a phone call back. From there I was told that a nurse "could" call me this afternoon to approve the necessary tests associated for a physical. I am STILL awaiting a call. HOW IS THIS THE STATE OF HEALTHCARE IN CHICAGO AND NORTHWESTERN IN 2023? It's unprofessional, rude and unacceptable. No one at that office would dare accept this as their standard of health care and it's poor service all around. UPDATE HERE: It's a day after and I've received NO CALL from a doctor - they essentially canceled my appointment and never got back to me ... but DID make sure to send me a "visit summary." WHAT VISIT?! I reached out to my insurance re: this fraud. Unbelievable. AVOID AT ALL COSTS!!

Dr. Ettner has been my primary care doctor for 25 years. He is extremely knowledgeable, takes the…read moretime to listen and provide his opinion and is very empathetic. He has helped me out through a variety of major health issues and I'm grateful to have met him.

Dr. Ettner doesn't need my recommendation but, I want the rest of the world know he's is a superior…read moreDoctor among millions! He is a true professional and I can say he's a healer! God is proud of him!

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension…read moreis now under control.

The best of the best... always. My physician for years. Never gave up trying treatments,…read moreempathetic, compassionate, affable, kind. Professional always. Among the best out there.

dr. sholtes is wonderful. i've been a patient of his for about three years now and the treatment…read morewith which i've been provided is exceptional. his attitude and approach to mental health care are refreshing and i actually look forward to my appointments with him. i would point just about anyone in his direction. he's a stellar doctor and a genuinely nice guy. also, scheduling and secure messaging can be done online, which is super convenient.

I was a patient and "fan" of Dr. Grinblatt for 20 years. Sadly, things change. The quality of…read morecommunication with his office has gradually deteriorated. His receptionist concedes that they receive far more letters and faxes than they have time to read, and messages sent via email or North Shore Connect are completely ignored. She advised that the best way of contacting the office was by telephone. But for me, that was equally problematic. It typically took an average of 3 attempts to get through because the voicemail message would keep repeating, and then when someone finally did answer, they would put me on hold and either forget I was there or else disconnect me. When I was finally able to get through and leave a message for the doctor, he would return my call in 3 days ... 3 weeks ... or not at all. Equally frustrating, whenever I came in for an appointment, the doctor would typically be running 30 ... 60 ... or even 90 minutes behind schedule. The final straw was when I needed Dr. Grinblatt's signature on a medical form. To expedite things, I hand-delivered it to his office. He was busy with a patient but the receptionist assured me it would be taken care of. It was not. "I never saw the form!" he insisted. So, I made a special trip to his office to deliver the paperwork and a postpaid envelope a SECOND time. Once again the doctor was busy, so I handed it to his nurse and explained the situation. But the second set of forms mysteriously vanished, too. This is no way to run a medical practice.

My first visit to Dr. Grinblatt went very well. He seemed to have good bedside manner. The more…read moreexperiences I had with him and his office were progressively worse. He and his staff are unresponsive. A recent blood test result was very concerning. I sent a message to his office through Northshore Connect. It's been over a month; still no response. I did some research and made an appointment myself. This is no way for a physician to run his practice.

Dr. Levy is one of the best general practitioners you'll ever meet. Although he's up to date on the…read morelatest developments in medicine, he avoids unnecessary medications and treatments. His goal is to help each patient achieve the highest quality of life possible.

I had been going to this practice for roughly 5 years and I've had many different types of…read moreinsurance. My current plan is absolutely a Cadillac-type of plan and it's a PPO. This all changed today and I want to warn others, not because I think there's a problem with the medical review, but office operations and policy for the office are in a word concerning. When making an appointment, I received a text from the office asking me to "text a screenshot of my medical card" so they could verify coverage. This was extremely disconcerting in an age of identity theft and personal information security breach. Despite this, I complied with the request and informed the office assistant that I would review my concerns with the doctor because this was highly irregular. The office assistant informed me "I truly don't I can do much with just your insurance card. I would need all your medical information." What I was trying to point out wasn't that she would personally do anything with my information, but that the possibility of a patient's information residing on someone's personal smartphone wasn't probably the best policy. I again emphasized that if that information would be lost, the doctor would be liable. Two minutes later, this was followed up by another text, "I will delete the image now that it's in your chart" and that the alternative for sending a screenshot was to drive to the doctor's office prior to my visit as they were trying to save me from an advanced trip. Funny, when I had changed my insurance in the past this was never an issue. I didn't respond to this text and again, complied with the request without further issue. One hour later, I receive a text "after conferring with the office and completing a full cost-benefit analysis - it was decided that perhaps you should find another practice that suits your needs better than Associated Medicine Physicians. We took the liberty of canceling your visit. Be well." I wanted to post this here because it's important for both customer and doctors to understand how serious securing personal information is in today's world. Most data breaches happen not because the original intent of the information by the initial parties was to do something detrimental. Rather, data breaches happen often because those handling it either aren't completely clear about the limits and extent to which the technology their using (assumed deletion) can be used against them by bad actors, or, most common, unintentional transfer of information usually done unknowingly. Regardless It's important to call this out because no one wants to turn on the news or read online they were unintentionally a victim of a data breach. Dr. Levy is a good doctor. However, I'd think twice before sending my personal data via text to an office assistant if I were still a patient with the practice.

I highly recommend Dr. Ana Gavrilovici and her medical office. The moment you walk in it makes you…read morefeel relaxed. The staff is very friendly and welcoming, front desk lady is pleasant and takes care of all the required paperwork. The office is clean, professional, modern and elegant. Dr. Ana G. is taking the time to actually talk to me, she is always smiling and easy to talk to about any concerns I have. You can immediately tell that she loves what she does, and that she really cares about her patients young and old. She is not processing case after case, on the contrary she treats patients, which is the reason that I highly recommend her!

The doctor's office became less and less caring for patients. You can't reach doctor anymore. Bat…read morejoc de pacienti ...seriously.

Dr. Geohas has a great bedside manner and has been our family doctor for decades. He helped me with…read morereferrals to specialists and care for a host of autoimmune problems I've had over the years. When my insurance changed and it no longer covered Dr. Geohas, I did not feel like I received the same level of thoughtful care from other PCPs. I'm happy to have new insurance again, and am back at their office and am very happy to be able to see the doctor who has treated me and my parents so well over the years.

Very genuine doctor who takes ample time to review, talk to you, and discuss any prior conditions…read morewith you. This was only doctor visit and annual health check up. I am so glad that I chose him. He was not one of those, Burger Flippers(who like to "push you out in 15 minute" kind of doctors). He takes time in knowing who you are, and understanding where you come from, and what issues you want to discuss and focus on. Diet, exercise, sleep, and all else not mentioned are covered with this doctor's visit. I definitely recommend visiting him atleast once. :-)