I had booked a rental car through my airline app using miles. When I arrived everything was…read morewaiting for me as expected. The attendants at the desk were friendly and efficient. I presented the documentation they required and I was done in just a few minutes. The car I was assigned was a new Toyota Prius Hybrid that gets over 51 gallons a mile. Considering the price of gasoline these days that was a plus. I did not pay for the navigation software, but the car allows you to connect your smartphone and use either Google Maps or Waze which appears on the screen of the car. My only complaint is that the screen was too bright at night and a distraction while using the phone app navigation and I could not figure out how to dim it. There probably is a way; I just couldn't find it. Apart from that very minor detail everything was superb. Though I have to say, driving across the State of Texas and back in a hybrid with California plates, I'm pretty sure I got the "stink eye" from a few locals... (ha ha) I used the car for 5 days and around 1300 miles, and enjoyed the way it worked. It was my first time to drive a hybrid. Returning the car was also easy and smooth. Based on my experience, I recommend Avis.

The staff at the counter in the airport was courteous and easy to work with when picking up my…read morerental (rented in advance online) - thank you! The car we received was also in fairly good shape (especially given the evidence in the car of what their past drivers must've been doing while driving, i.e. spilling coffee on the car ceiling while driving). I have two main issues that are not the fault of the staff at this specific location, but, more so, with AVIS as a company. I wish I would've been told more explicitly in advance about the $250 holding fee required during the rental that HAD TO BE MADE ON THE SAME CREDIT CARD used to book the rental originally. While we were fine, it is possible that this is a potential barrier for customers. The hours also could be better - there are few car rental places in the RGV/McAllen area that are open past 9/10 PM which seems like a missed opportunity. We arrived after midnight when all the rental car businesses were closed. As a result, I had to come back the next day to pick up our rental car during AVIS' business hours.

Acabo de hacer una reserva con Dollar y por algún motivo tenía que ir al mostrador de Hertz puesto…read moreque en dollar no había nadie . El peor servicio jamás recibido , en la mayoría de las locaciones Hertz es bien bueno , pero en esta no es el caso debido a que el trabajador llamado JOSÉ ( no estoy seguro de si me dio su nombre correcto , de igual forma el que está en el turno el 7/25/2025 10:30am) no tiene para nada eso que llamamos atención al cliente. muy descortés sin mencionar el bajo coeficiente intelectual puesto a que no entendía que si la tarjeta con la que iba a pagar estaba borrosa hay una cosa que se llama app del banco que igual tiene los numeros , no me la quiso aceptar así . EN pleno 2025 y el en los 90 . PONGAN PERSONAS CAPACITADAS EN ESTOS LUGARES , es un aeropuerto, no entiendo ni cómo ese señor puede trabajar así con tan mal carácter y tan pocas ganas de buscar alternativas o soluciones . Ademas me dio excusas para hablar con el manager . Total , que lo pongan a parquear carros o algo de eso

If you use a debit card, not only do they want flight information (none of there business), two…read moreforms of ID (not everyone has that), a $500 deposit (I'm renting a car, not buying one), and the kicker and final straw: a credit check!! Don't care if it's not a hard hit. I have some right to privacy. Hertz, you have lost your mind!! You just lost a customer for life. Ride share, public transportation, and rental companies that don't place undue burden on their customers will be my methods for now on. Good luck with your non-sustainable business model.

I was visiting from Washington state and not familiar with the area. Enterprise did not have any…read morecars available and a local told me about this place. They had a car available and were very nice and efficient. The car was a little higher quality than most big companies. I very much appreciated the service and supporting a local business. I was also able to drop off my car at the airport. I highly recommend Action for anyone traveling to McAllen/Edinburg.

From the owner: We get You Going!…read more Action Car Rental has been serving the McAllen, TX area with over 10 years of experience specializing in affordable rental car transportation. We feature all-size rental cars; sedans, mini vans, trucks, 15 passenger vans and SUV's. We offer car rentals from as low as 14.95 per day. We allow cash rentals on our cars with a deposit upon approval. We also rent cars to drivers under 25 years old. We are conveniently located near the McAllen airport. We offer pick up and drop off service on airport car rentals at the Miller International Airport in McAllen, Texas. We also offer a selection of cargo vans, box trucks, and moving trucks. If you are moving or need a truck for a day in McAllen, call us first. We also have a selection of vehicles for sale. If you are interested please call us to find out what cars are available and our low rates. Thank you for visiting our web site. We hope to see you soon at Action Car Rental in McAllen, TX. Free Shuttle Service; Free Shuttle Service; Products and Services; Booster Seats$4.99/per day; Child Car Seat$4.99/per day; Global Positioning System$9.99/per day; Prepaid Tolls$8.99/per day

Routinely overbooks and leaves you with no cats. Reservations don't mean anything to them. This is…read morethe 3rd time I walked away with no car.

So why make reservations and have a confirmation if they don't have cars. Place is a circus. People…read morebehind the counter don't care. My company switched to these people and they have got to be the worst. @marisa. There is no need to contact you guys. Its a waste of time. Enterprise/National has substandard service compared to the other national rental companies. Like I mentioned- our company recently changed to National as the preferred vendor and it's been a fiasco from getting dirty cars that are not completely full of fuel to cars that aren't safe for the road. One thing after another. I will not rent from National moving forward- too many issues.

BADDDDDD SERVICE DO NOT BOOK HERE. I had a reservation and my flight was delayed 30 min it was only…read more730 pm and they denied me smh save your time and money book elsewhere

I have rented from this location a couple times now. The lady was pleasant with me as I was nice…read morewith her. Since its considered an airport location you can drop off the rental anytime even if they are closed for the day. Although, you can only pick up your car when they are open of course. Rental rates are reasonable!

5 stars for sure! The service could not have been better. The vehicle was fantastic and Omar was…read moregreat to work. Thanks again for a job more than well done!

That car rental just save my ass. I was losing hope, there's no car available in any place, I might…read morewon't be able to see the starship, then I Google it find this wonderful place, the owner is so nice and patient, I got a luxe qx. So happy

So I arrived from Utah with 3day pre rental . Had a long…read morewait in line but got an awesome Ram 2500 no issues renting or returning.

DO NOT RENT WITH THEM: They consistently overcharge & engage in fraud! I had a pay later…read morereservation which I cancelled when I made a pay-now reservation about 2 weeks before my arrival. They double charged me when I picked up the car, charging me for the full pay-later reservation. When I provided the credit card statement showing the pay-now charge, the pay-now reservation confirmation, and the pay-later reservation cancellation, they claimed they had no record of the reservation (despite me providing it) and charged me for the difference, saying the difference was just "taxes and fees." Even with "no record" of the pay later reservation, they knew exactly what the difference was. They also overcharged me on a rental the week prior and tried to on the week after, but I caught it before it was too late. Do not rent with Hertz, Thrifty, or Dollar at MFE (but probably everywhere). They clearly engage in fraud and just hope they're not caught by the customer.

If you rent a car from Enterprise and need it for another day or two, be prepared, they WILL charge…read moreyou more than the rate you originally rented for... why because they can, they know you need the car... They won't answer the phone so you'll just have to modify online and accept their BS new rate... then when you return the car, they'll give you more BS about how the weekday rate is more than weekend rate ... but it wasn't for my initial rental... ?? My advice, just rent from someone else...

Booked a car at this location and they provide details that was bogus. The staff there apparently…read morethey don't plan on doing anything about reservations and the fact they just abandon customers who have made a reservation. I would advise avoiding this company, as they don't care nor value the time or responsibilities of the members of Enterprise.