5 stars for sure! The service could not have been better. The vehicle was fantastic and Omar was…read moregreat to work. Thanks again for a job more than well done!

That car rental just save my ass. I was losing hope, there's no car available in any place, I might…read morewon't be able to see the starship, then I Google it find this wonderful place, the owner is so nice and patient, I got a luxe qx. So happy

Flawless victory…read more Gave my reservation number. Got the keys from the rental desk and strolled over to the lot. Black Dodge Charger. Full tank of gasoline. ¡Me gusta! Returned the car at the airport. Gave the keys back. Direct bill to the company. Walked away. Like a boss.

I arrived around 10:30am and wanted to share that the lady at the counter was extremely rude to me…read more I never make these types of reviews but it was so uncalled for. I made a reservation yesterday and was told I needed a major credit card to rent.

Budget is located on Hwy. 83, in between Bicentennial and Main St., less than a mile from the…read moreMcAllen Miller Airport. They offer free shuttle service to and from the airport. OK, it wasn't me renting the car, but my son. But I accompanied him when he rented it and when he returned it. I have rented quite a few cars from several different companies, and I was impressed with the staff and their friendly, efficient and superior service. Right now there is construction traffic on the portion of Hwy. 83 directly in front of the car rental agency. So it can be tricky getting in and out at high traffic hours for the time being. Hopefully that will be finished soon! Another plus from Budget is that they are still open till 9 PM whereas the rental places at the airport are closing up at 6. It also helps that their prices are competitive. For a last minute car rental, they had the best prices in town. The car was clean, virtually new, and everything it was supposed to be. My son was very happy with it on his whirlwind trip to north Texas and back. Highly recommended.

BADDDDDD SERVICE DO NOT BOOK HERE. I had a reservation and my flight was delayed 30 min it was only…read more730 pm and they denied me smh save your time and money book elsewhere

I agree with Chi. This hertz is very zip-in and out, which is a company standard. So, this unit…read moredoes not set itself apart from others. It's doing it's job well. A short walk out the door to the first row of cars in the lot, an BAM! You are good to go. Clean, newish cars abound. Since it is a regional airport, you do have to mark down your gas refill and mileage before returning the key to the indoor kiosk, but sometimes that is faster that waiting for an attendance at a larger airport, right? My one-day rental with GPS (not free) was $75 with tax.

Acabo de hacer una reserva con Dollar y por algún motivo tenía que ir al mostrador de Hertz puesto…read moreque en dollar no había nadie . El peor servicio jamás recibido , en la mayoría de las locaciones Hertz es bien bueno , pero en esta no es el caso debido a que el trabajador llamado JOSÉ ( no estoy seguro de si me dio su nombre correcto , de igual forma el que está en el turno el 7/25/2025 10:30am) no tiene para nada eso que llamamos atención al cliente. muy descortés sin mencionar el bajo coeficiente intelectual puesto a que no entendía que si la tarjeta con la que iba a pagar estaba borrosa hay una cosa que se llama app del banco que igual tiene los numeros , no me la quiso aceptar así . EN pleno 2025 y el en los 90 . PONGAN PERSONAS CAPACITADAS EN ESTOS LUGARES , es un aeropuerto, no entiendo ni cómo ese señor puede trabajar así con tan mal carácter y tan pocas ganas de buscar alternativas o soluciones . Ademas me dio excusas para hablar con el manager . Total , que lo pongan a parquear carros o algo de eso

The staff at the counter in the airport was courteous and easy to work with when picking up my…read morerental (rented in advance online) - thank you! The car we received was also in fairly good shape (especially given the evidence in the car of what their past drivers must've been doing while driving, i.e. spilling coffee on the car ceiling while driving). I have two main issues that are not the fault of the staff at this specific location, but, more so, with AVIS as a company. I wish I would've been told more explicitly in advance about the $250 holding fee required during the rental that HAD TO BE MADE ON THE SAME CREDIT CARD used to book the rental originally. While we were fine, it is possible that this is a potential barrier for customers. The hours also could be better - there are few car rental places in the RGV/McAllen area that are open past 9/10 PM which seems like a missed opportunity. We arrived after midnight when all the rental car businesses were closed. As a result, I had to come back the next day to pick up our rental car during AVIS' business hours.

I had booked a rental car through my airline app using miles. When I arrived everything was…read morewaiting for me as expected. The attendants at the desk were friendly and efficient. I presented the documentation they required and I was done in just a few minutes. The car I was assigned was a new Toyota Prius Hybrid that gets over 51 gallons a mile. Considering the price of gasoline these days that was a plus. I did not pay for the navigation software, but the car allows you to connect your smartphone and use either Google Maps or Waze which appears on the screen of the car. My only complaint is that the screen was too bright at night and a distraction while using the phone app navigation and I could not figure out how to dim it. There probably is a way; I just couldn't find it. Apart from that very minor detail everything was superb. Though I have to say, driving across the State of Texas and back in a hybrid with California plates, I'm pretty sure I got the "stink eye" from a few locals... (ha ha) I used the car for 5 days and around 1300 miles, and enjoyed the way it worked. It was my first time to drive a hybrid. Returning the car was also easy and smooth. Based on my experience, I recommend Avis.

So I arrived from Utah with 3day pre rental . Had a long…read morewait in line but got an awesome Ram 2500 no issues renting or returning.

DO NOT RENT WITH THEM: They consistently overcharge & engage in fraud! I had a pay later…read morereservation which I cancelled when I made a pay-now reservation about 2 weeks before my arrival. They double charged me when I picked up the car, charging me for the full pay-later reservation. When I provided the credit card statement showing the pay-now charge, the pay-now reservation confirmation, and the pay-later reservation cancellation, they claimed they had no record of the reservation (despite me providing it) and charged me for the difference, saying the difference was just "taxes and fees." Even with "no record" of the pay later reservation, they knew exactly what the difference was. They also overcharged me on a rental the week prior and tried to on the week after, but I caught it before it was too late. Do not rent with Hertz, Thrifty, or Dollar at MFE (but probably everywhere). They clearly engage in fraud and just hope they're not caught by the customer.

Hello, the National team in McAllen had a rough start with my first rental, when our Company…read moreswitched to National. I have to say that is the only time that has been rough. All the remaining rentals have gone through flawlessly. One more item to mention -- the staff is very professional and calm when details are not going smooth. I have to say National is doing a GREAT job!. Al Cur

Routinely overbooks and leaves you with no cats. Reservations don't mean anything to them. This is…read morethe 3rd time I walked away with no car.

I just wanted to say thank you so much for the experience that you guys given me you were…read moreabsolutely wonderful. Gave me the highest of hospitality. I can't stress it enough and I appreciate all and everyone of you. I will be coming back in July so see you then, and hopefully I can take a selfie with you guys and post it on my Yelp next time and the price points were wonderful and they gave me a lot of of suggestions on how to go about renting a car with them for the next time being they're very knowledgeable so I do recommend them. Thank you so much guys once again.

I had reserved a car for a certain date and for a certain amount of days. When I reserved it online…read morethrough Hotwire it gave a price to pay at pick-up and this isn't including the deposit. So when I get there they had up graded me to a bigger vehicle cuz they didn't have the one i had reserved so i was Ok and they gave it to me for the same price. After signing and declining the insurance my total was 3times higher the rental was supposed to be $228.00 + $200.00 ( deposit ) and my card was charged a total of $620.00 I didn't find out about this until I got an email for my banking statement. They refunded the $200.00 deposit back into my account but I don't know where this extra $192.00 came from I tried calling Thrifty but every time I call the billing department is closed. I GUESS I WILL NEVER RENT FROM THEM AGAIN. Oh and REALLY BAD CUSTOMER SERVICE WHEN YOU CALL THEM.