Wow! Very easy to walk up and get your rental vehicle. The airport is very small and the lot to…read morepick up your car is small as well. Essentially, you go to the counter with your reservation and fill out the paperwork and you are on your way. Very easy to do, no stress.

We've been a loyal costumer to them for yrs & we always book the cars ahead of time with a fixed…read moreprice. This last trip our flight was delayed for hours which was stressful enough; 11:50 pm flight pushed back to 2 am til then it finally left at 6:30 am & tried to call Enterprise to inform them and ensure our reservation is still held, but the national costumer service for the company can't help us and says that the local Enterprise at our destination is the only one that can help. Problem is the local office there doesn't answer even though we called when they were supposed to have office hours 1 am - 6 am most likely b/c they knew the flight wasn't coming in for a while and decided our reservation didn't mean anything & our stress of getting to our destination finally after spending hours in the airport wondering if our flight would ever take off & now wondering how on earth we will get to our apartment & move around without a car for the whole day since *I repeat* they are only open 1am to 6am. Literally every other car rental company was at the airport waiting for their costumers to come off the flight and pick up their car. Enterprise *I repeat* was the only dark booth in the airport. So we had to pay extra money to get a cab AND we still didn't have a car for the rest of the day. Flash forward to the next day: We sleep until 9 am that night since we had been up for more than 24 hours the previous day at the departure airport. We call the national enterprise costumer service to see what they can do & they tell us the local enterprise place has no cars left for that day but they may have a car the next day that would be double the price of what we were supposed to pay with our reservation that we made IN-ADVANCE which covered 2 days more than the new price of getting a car from Enterprise so we would be getting 2x the price for 1/2 the amount of time that was on our initial reservation. Beautiful. Enterprise would do nothing for our inconvenience. Hope this helps you see what kind of company Enterprise really is.

Awesome good people very happy great service fantastic price…read more Will be back and will recommend them

I used Angelos rental cars for 10 years. My experience was…read moregreat, which is why I returned every year Sandra's cars were clean and in perfect repair and her prices competitive So do your business with locals, they appreciate the business Ray X Wakefield, RI

Reserved and pre paid a car at Ponce Puerto Rico airpot for a minivan that seats 6 was told that…read morethe car was not available and would be given a 5 seater. I have 6 in my family and explained this to the person in the counter. She said she would give me 2 cars and would then see if she could find a minivan. After a 4 hour flight at 2 in the morning I was upset She said I was being rude and refused to give me a vehicle stated that she did not care and would not help . She then refused to help my father who also had a reservation. I called Expedia to explain and the Expedia rep heard the Avis rep over the phon on how she was rude to me and my family and refused to provide a service I paid for I am a disabled Marine veteran who was traveling with my four children and wife who is also disabled this person treated us like garbage and had us stranded at the airport untill 4 am

I went off the plane in San Juan got my bag and walked into the car rental place across the street…read morefrom the Arrivals area and was greeted by a really nice guy (I think his name was Oscar?) who checked me in in about 3 minutes and called over another super nice kid who took me into the garage and pointed at a row of cars and said "pick one of these." A row of pristine clean cars. I picked one, got in it and left. When I returned it I pulled up and another super nice guy looked at my papers and said "you owe zero dollars have a nice flight." And I went on my way. THANK YOU ALAMO !! I will always use Alamo anywhere now, I've never had such great and easy service in such a long time.

I made and paid for a car reservation for my mom and when she got there they said she couldn't get…read moreher vehicle because the credit card that paid in advance for the reservation wasn't in her name. Which doesn't make any sense if she was the driver and they had everything else in her name she even offered to put her card on file even though I paid for everything and extra insurance when I asked to talk to the manager she said she would cancel the reservation but couldn't give me a refund??? That I had to call customer service which is on central time so closed and then hung up on me when I said that wasn't happy with the idea that she's canceling my reservation but not giving me a refund or recipe for the cancellation. So NO I would not recommend Alamo because clearly they will take your money but not guarantee your reservation or refund.

The whole process from the car pickup to drop off was so seamless. They kept in touch throughout…read moreand were very responsive to any questions we had . There was even a couple of bottles of water and snacks in the car when we arrived which was great since we arrived at like 1 am and hadn't eaten for a while . The car was extremely clean and comfortable . No waiting in line for the car, no delays in pickup or drop off and everyone was so courteous, it was just perfect . We would definitely recommend Beep Beep jeep and would use them next time we come . Thank you, you made our experience of the island so beautiful!

Let me start by saying this: Beep Beep Jeep is far and above the VERY BEST vehicle rental company…read moreyou're likely to ever find. No joke. Renting a vehicle usually comes with varying degrees of hassle--whether it's being told there are no available cars when you arrive or being hit with unexpected fees later. In fact, things got so bad that I'm now on Enterprise Rent-A-Car's do-not-rent list. That's a whole other story, but it's also why I found Beep Beep Jeep while planning my 25th wedding anniversary trip with my wife. Sure, I was a bit skeptical when Beep Beep Jeep asked for the full cost of my rental up front months ago when I made my reservation, but honestly, I had little choice but to trust them. Enterprise owns most of the other car rental companies too, and they all share the same list. Beep Beep Jeep was pretty much my last resort--and I'm SO GLAD they were! When Lesty texted to say he was on his way to deliver the Jeep to us at the airport, I couldn't believe my eyes when he showed up. The back seat was filled with gold balloons and a personalized sign congratulating us on our 25th anniversary! But even better, there was an ice chest with Medalla Light and a bottle of champagne in the back! It. Blew. My. MIND! And to top it off, this wasn't just any Jeep Wrangler--it was a fully decked-out Willys edition with huge tires and all the bells and whistles! It was perfect. Lesty handed me the key and... that was it. Nothing to sign, nothing more to do. We just jumped in and drove off. I can't emphasize enough how glad I am that I had that Willys to drive around Puerto Rico. If you've never been to Puerto Rico before, you're in for a bit of culture shock with how people drive here--no one drives (or parks) like they're supposed to, and it's going to freak you out. Trust me. To make things more challenging, most of the roads are quite narrow with little to no shoulder. If you're planning to drive to the middle of the island, like to the Orocovis area, you need nothing less than one of these Jeeps. Trust me on this! The roads are full of blind hairpin turns on the windiest roads you've ever encountered. YOU NEED THIS JEEP! Your life may depend on it. You do not want to be driving these roads with these crazy Puerto Rician drivers in anything less. I cannot say enough about Beep Beep Jeep's service--just perfect. Lesty texted me a few hours before I was scheduled to have him pick up the Jeep and he told me to keep it for the rest of the night. Said he'd pick it up if I just left it in a parking garage in Old San Juan. And that's what I did--with only a half tank of gas (even though it was supposed to be full). I wanted to see if Beep Beep Jeep would hit me with a crazy expensive "fill-up fee," but no--they only charged my card $44.60, which is roughly what it would have cost me to top it off myself. To say I am pleasantly amazed with Beep Beep Jeep is an understatement.

Outstanding Experience with Target Rent-A-Car Puerto Rico…read more I had an excellent experience with Target Rent-A-Car in Puerto Rico. From the moment I arrived, the staff was friendly, professional, and incredibly helpful. The check-in process was quick and efficient, which made starting my trip completely stress-free. The vehicle I received was clean, well-maintained, and exactly as promised. It ran perfectly throughout my stay and gave me complete peace of mind while traveling around the island. It's clear that they take great care of their cars and value their customers. What really stood out was the customer service. The team was courteous, transparent, and genuinely interested in making sure everything went smoothly. In a place where rental car experiences can sometimes be unpredictable, Target Rent-A-Car truly exceeded my expectations. If you're visiting Puerto Rico and need a reliable rental car, I highly recommend Target Rent-A-Car. Great service, great vehicles, and a company that clearly cares about its customers. I would absolutely rent from them again!

Todo el que alquile en Target Ponce By Pass, deben hacer por su propia cuenta la isnpeccion pero a…read moredetalle del vehiculo que se lleven, pq esta semana pase la pero experiencia con ellos un cliente fijo de tiempo, me hicieron pagar un cristal que ellos asumen que fui yo y digo asumen pq al momento de entregarme la transit tipo truck que alquile no inspeccionaron conmigo la unidad y fue mi error confiar y tampoco veriricarla a detalle y resulta que cuando la entrego ahi si le hacen una inspeccion a detalle minuciosa y una grieta del tamaño de una habichuela en el cristal delantero la lograron ver y me echaron la culpa a mi de eso. Fue mi error no inspeccionarla a detalle al llevarmela pero tambien de ellos, pq para darme la unidad no veriricaron solo se quedaron cn lo que decia el documento de una inspeccion anterior pero para cuando se la entregue si la veriricaron. Otras veces me a pasado que si inspecciono y cuando inspeccion e encotrado cosas que en ese documento que ellos tienen pa marcar inspecciones previas no estaban y las e teido que anadir. So que en este caso pudo haber sido lo mismo, pero dicidieron echarme a mi la culpa y perdieron un cliente fijo mensual por $392 que me cobraron el cristal. No los recomiendo por esto que me hicieron siendo un cliente fiel por años....

My family of 7 took a 10 day vacation in Rincon and needed a car rental that would fit all of us…read more On the 3rd day of driving, the driver's side tire went completely flat. We tried calling Borinquen Car Rental during business hours and no one answered. We were unable to get access to the spare tire because the bolt holding in place was completely stripped. With no other option as a tourist to the area, we had to purchase a new tire out of pocket. Upon removing the flat tire, we were shocked to see what condition it was in. The tires were so bad metal fray was showing on the inside of the tire. The tires' tread was so bald metal was coming through. This company clearly hasn't rotated the tires since they purchased the car. It is not the customer's responsibility to rotate the tires and make sure all bolts are properly threaded. During our use of the vehicle we did notice the alignment was off, pulling to the right. Again, it's not the customer's responsibility to check and repair the alignment of the vehicle they're renting to us. We saved the horrific tire and kept it in the small trunk space, to show them first hand. We were scheduled to return the vehicle at 11am on the last day of our rental. They sent a text changing the time of drop off to 3pm. We arrived exactly at 3pm and they were closed, but we could clearly hear people inside the office talking. So we called and they didn't answer again. They sent a text a short time later instructing us to just leave the key in the drop box. They knew we wanted to see them in person to physically show them the flattened tire, instead they avoided us. Later that night they text saying we were responsible for the alignment and the tires. They also complained that we purchased a winter tire instead of a summer or all season tire. Why Puerto Rico sells winter tires is another question, but we purchased the only tire available for the rental. That night they refused to answer our calls or call back and only would text. Finally after hours of texting back and forth the so-called owner called. He repeated the nonsense that customers are responsible for tire rotation and alignments. Makes us wonder if the customers are responsible for the oil change, filter change, tire balancing, and tuneups. After all of this headache the owner had the nerve to say we didn't vacuum beach sand from the rear good enough! We strongly discourage everyone, local and tourist to avoid this place at all costs.

We stayed at Isabella for our trip to PR which I didn't know had no Uber or Taxi services ready but…read morethankfully we managed to get a car rental service quickly at at Borinquen Car Rental. We only rented the car for a day which we used to drive around aguadilla for our adventures. Love how easy, clean, and communicative the company was. They also offer rides back to the resort. Highly recommend this car rental company!

The staff at the Ponce location on Ceiba Avenue were absolutely amazing! After Alamo in San Juan…read moreAirport left us stranded with a damaged vehicle and the absolute worst service I have ever experience, the staff here came to the rescue. Had it not been for their quick and decisive action and service, our family vacation would have been ruined. They offered a vehicle at a very discounted rate to make up for Alamo's shortcomings and handled the vehicle return and even had the district manager involved in trying to solve the issues. There is just not enough good things I can say about the staff. I highly recommend using this location for all your rental needs. I know I will be.

Alvaro was great! Professional, respectful and attentive to the needs and questions we had. He made…read moreit very relaxing and comforting for us, from the check in to the drop off was very smooth thanks to him! 10/10 experience recommend to everybody and especially ask for Alvaro!