I visited the Thrift Lane USA location on 143rd St in the Bronx with the full intention of making a purchase, but was met with an appalling level of disrespect from the staff. When I walked in, I greeted the room with a polite "good morning." Only one employee--who was actively assisting another customer--bothered to reply. An older associate who was not assisting anyone completely ignored me. After standing there waiting for assistance to view an item in the display case, that same associate chose to walk past me to take out the trash, leaving me standing there ignored. When I asked whether taking out trash was a higher priority than assisting a paying customer who wanted to purchase items from the display case (a pair of Jordan 12s), she eventually returned to unlock the case. Instead of handing them to me or placing them down professionally, she slammed the sneakers onto the counter and walked away. I immediately walked out and left the item on the counter. Whether this behavior was rooted in racial prejudice or simply a complete disregard for customer service, it is entirely intolerable. New York is a melting pot of diverse cultures and nationalities, and no customer walking into a business with courtesy and money to spend should be treated as a nuisance or profiled based on their appearance. Even in a thrift store setting, basic human respect and professional standards must be maintained. I hope management addresses this employee's conduct directly, as no one in this community deserves to be treated this way. read more

I really was looking forward to checking out this place because I love thrifting and it looked huge and great. Unfortunately the prices aren't worth it at all. The prices are crazy. $15, $20, $30. Super disappointing. I could understand if it were for really great brands but they weren't. At a store like Beacon's Closet you can pay those same prices for curated designer pieces or walk down the street to Marshalls for new things for the same price. I saw some things for $7.50 but it didn't feel worth it to sort through. I did find one super cool pair of boots that weren't my size. I left empty handed. I hope they will lower the prices. read more

Just before the pandemic this place had great stuff - designer handbags for cheap, vintage Barbie dolls at bargain prices, high end clothing for less than ten dollars. Their jewelry collection was fun and I found interesting and unique pieces there. Then the pandemic hit and the variety of good stuff disappeared. Now you have mall crap clothing, a bunch of generic handbags, dollar store toys, and shelves filled with outdated and useless electronic devices. I rarely walk out with anything. It's become a regular thrift store where clothing is its main inventory and there's nothing special. read more

Came here with a friend after hearing so many good things on social media. Big mistake. While the place is big and fairly in order, prices are way too high. If I can buy something from the original retailer for cheaper, then I can from a "thrift" store something is wrong. Clothes consisted of Forever21, H&M, Old Navy, etc. Nothing special. read more

This place is insanely overpriced, I'm talking $30 for a pair of used up jeans overpriced. $100+ for torn apart boots. Dirty & smelly inside too. Yea, it's a no for me. read more

Lots of clothes and odd ends. But you have to watch your self with the staff, especially the guy at the front. I would recommend going with a large guy or taser at your own risk even if you leave you have to watch it. read more

Very spacious and well organized, New favorite. Also has some good finds It's been so hard to find a good cheap thrift store in the Bronx that's not over priced like Manhattan read more

No one answers the phone. The store has a final sales however it does not note no exchange. I called before going and the manager was not there. I am stuck with a custome there is not my size smh. Great customer services. read more

There are some good finds in here at good prices and then there is some completely overpriced things so its either a hit or miss when coming here! The lady at the register was very helpful and nice! read more

Moving to the Bronx a year ago I haven't been to too many thrift stores as I had in California and the ones I have been to were way over priced (mainly in Manhattan) but this is the best I have been to and it's in the Bronx! Everything is reasonably priced and the staff is really great.. Bought a bunch of stuff for the house and everything came out to $40 for like 10 items read more

they should bring more stuff is cannot empty now. really great customer service

There are a couple of things here that aren't worth much BUT if you look hard enough, you'll find a couple of gems. I got a 1960's Japanese braided clutch for only $6 and an authentic Christian Dior cardigan for $8! I would have definitely spent more if I went downtown. Just be patient. AND LOOK EVERYWHERE! read more

This is a thrift store where you have to dig a little and there is a lot of heavily used clothes. But there are some treasures here! Think MASSIVE goodwill and pretty well organized! You might have to search for your pants size, but not far. I got two new loft sweaters for around 7 dollars each. Not bad. I totally will come again. Also lots and lots of jackets and shoes. read more

If you're thinking that you'll find some cool stuff at this thrift shop forget it-- the selection is very blah--- mostly things from the 90s or so... and things that are more like "close outs" than used goods. Also the prices are just a little on the high side for a thrift shop. I'm talking $6 for jeans and $5 for old polo shirts. Yeah it's still better than buying new but I was not that impressed. read more

This is one of my favorite thrift stores! It's big and spacious, and very organized. Even the clothes are sorted by size, which makes shopping so much easier. They have great housewares, every time I'm there I find something cute. Prices are reasonable, compared to other thrift stores in the area, and they have discounts every week. The store serves this neighborhood well, allowing you to stock your work and kids' wardrobes on a tight budget. read more

This place has no selection what so ever. I've been there a few times and could never find anything my size, something cute and retro, or something that I could pull off as trendy. There are so many thrift stores around NYC that have better selections and seems cleaner. A lot of their clothes look like they've been worn way too much. They also sell flatware, homegoods and has a section for cleaning and school supplies (how random?). It's not worth it to trek to the bronx for this place. read more

Come here if you feel like shopping for "new" fake Ugg Boots, $15 Forever 21 Denim Jacket, or $45 stained no name Men jacket. Come on Saturday when the store is full of kids playing hide and seek between the racks while parents are having a good laugh. Their inventory is getting worse and worse and prices higher and higher. Let's see how long they will stay around when Burlington and Marshalls are just across street and cheaper. read more

Great store with everything you need. A bit overpriced but, hey what isn't these days

I agree with all the other reviews when it comes to what adults want for themselves, but this single mom thinks its great for kids clothes mostly 8 yrs and under. Larger sizes for bigger kids are hard to find, they also have toys that are sometimes worthy to buy. If your kid is going off to sleepaway camp, great place to buy all the clothes on the list so you don't have to pack all their regular wardrobe you might never see again. read more

This place is effortlessly a thrift store, reminds me of every thrift store that I've been to outside of a major metropolis. I spent 30mins in there and found a bunch of cool items worth taking home, so I am sure there stuff to be had here. read more

I've been coming here for like ten years and I'm appalled by how high the prices have gone, the inventory isn't good as it was before. I believe they're under new management and have increased the prices a lot on stuff that is just donated to them! Ridiculous! read more

Came here because I always saw the huge letters calling out to me. I'm weary of any thrift stores in the Bronx. Call me biased...i don't mind. A friend told me to go and check it out because she had found some nice boots for $20 (originally worth $80+). I'm so happy I went. It's very clean and orgabized. Not messy where the books are scattered, dust accumulating, and clothes on the floor with empty hangers pointed in all directions. On the contrary, the place is very clean. I found a TON of new shirts from the LOFT, Banana Republic. Etc. Of course I'm not a size 2 (hair flip) so not everything fit me. In total I bought 7 shirts (2 of them brand new), 2 scarves, 1 skirt, and 2 books for the grand price of $42!!!! The books are sooooo cheap. New books are under $2. Listen yall, the goodwill has them for $5 and they look mad ratchet with scribbles inside. Not these. I recommend you at least give it a try. Happy shopping for those ballers on a budget read more

I spotted this place after shopping with my mom at BJS. So we went in and they had some pretty cute stuff . A lot of cool high waisted shorts . It also separates the clothes by size so that's a plus . They had some cool shoes and some scary ones . They had nice pants and blouses and A TON of blazers . I didn't even get to look that great since I wanted to leave ( my feet were killing me ) but I am gonna be sure to come back and check around . They also had some pretty nifty dresses . Though , don't expect salvation army prices here . It ranges from 4-7 bucks for shirts and etc etc . Though , I found floral high waisted shorts I LOVED for only 2.50 (: read more

Kind of a poorly organized place. Mediocre book selection, mostly books that you'd find at Wal-Mart. Mix of DVDs. I picked up a Criterion Collection 2-DVD set for $4. Shoes are very disorganized. Few clothes for men, and what they have is somewhat disheveled. read more

Like all thrift stores, it's hit or miss. Staff is super friendly and store is huge, but some items are overpriced. Found a few gems here but also a lot of cast off fast fashion and uninteresting older clothing. Please note that the store closes 15 minutes before closing time, so 6:30 most nights. Been here several times after checking the hours and the doors were locked. read more