The Herbert Grand Hotel can best be described as a diamond in the rough. Having recently come under…read morenew management, the hotel is undergoing some work and while the room my girlfriend and I stayed in was basic and definitely in need of work, our stay was comfortable and met our needs. We would stay there again in the future to see how the place improves. Free parking and simple continental breakfast is included.

We have stayed here before because they do allow dogs. It is a quaint place right in town across…read morefrom good shopping and dining options. Unfortunately, the last time that we stayed there was no wifi in the room, even though it is supposed to be offered. We needed the wifi to be able to work part time remotely during our stay. We spent a good hour trying to connect and had to call twice. The second time that we called, the owners had already left the premises (around 5:30 pm) so they had to come back and we had to wait some more. We then had to switch to a smaller room just because wifi could not be reached in our original room. It was a rough start to our trip and took up a fair amount of time that could've been spent doing something (anything) else.

Rating is for the lounge - Love the fireplace and the lighting over the bar…read more The bartender was not attentive... took an extremely long time to order and receive drinks. Played with his phone while people were standing there waiting for service. He wasn't friendly and acted like we were bothering him. Also, was shocked by our bar bill. 3 house wines (smallest pours I've ever received) and 2 whiskey & gingerales were $71 before tip. Prices aren't even this high on-mountain. We won't be returning.

This is my second trip here. Stayed back in 2020 with the previous owners. Really loving the new…read moreownership and the new vibe. Fabulous sauna and hot tub. Great yoga and meditation room. Easy access to downhill skiing and Nordic skiing. Highly recommended!

The staff here is amazing! I especially love the front desk staff. Kristin rescued me this week…read morewhen my phone got wet, and I tried to dry it out in rice...a piece of rice got caught in the charging port so I couldn't recharge! Crisis! She calmly add patiently loaned me her personal flat-top charger then she took the I give and cleaned out the port by blowing in it! She got out that damn piece of rice that was clogging it up! She saved my life. I cannot live without my phone! Thank you, Sugarloaf staff, especially Kristin!

Alright, so, I struggle with the rating for this hotel because although there are soooo many…read morepositive aspects, there were a few things that put a damper on our trip. Simply put, here are the pros and cons; Pro: beautiful, ski-in/ski-out lodge, direct access to the Sugarloaf village, large hot tub outside that overlooks the mountain, not too unreasonable price wise (not cheap, but you are right on the mountain with amazingly close parking) and charming vibe Cons: the check-in procedure is insane. They won't let you check in until 4pm on the dot. I totally understand if they are still cleaning the rooms, but if the rooms are clean and ready to go, just let people check in at like 2 or 3. During covid, it makes zero sense to have a line of 15-20 parties all waiting to check in at the same time. We had a small baby, and there were also several old people checking in. It just seemed asinine to create a policy that goes completely against all common sense during a global pandemic. Anyway, other cons were; the room was so tiny (which isn't horrible, but there were barely any clothing hooks, shelves or drawers to put stuff in-- and who doesn't have a lot of sh--t when they are on a ski trip!?!) and the housekeeping was pretty invisible (I'm fine with not getting room service during a pandemic, but can you at least pick up my trash and give me some towels!?!). So, obviously the pros outweigh the cons, but, the cons did take away from the comfort of our stay. However, I did have a great stay. If I return, I would just come an hour or two later to check in (if it's during covid), and I'd splurge for a larger room.

such a beautiful inn, with cool supernatural haunting activity, staff was super friendly and it was…read moresuch an incredible visit

Very nice small hotel in the remote western mountains of Maine. The room was so immaculate that it…read moremay have been the cleanest hotel room I've ever stayed in. Staff is very friendly and helpful. We stayed in the Studio Suite. The room was modern, clean, warm and comfortable, and included a microwave, refrigerator, tv, free wifi, and a lovely electric fireplace. We enjoyed our overnight stay very much.

Knowing I had another 11+ mile hike to complete in the area, I knew exactly where I wanted to stay…read morewhen the opportunity arose. Motel was booked solid so I went with a campsite this time around and I am so glad I did. Check-in was again a breeze and the staff are just so nice. Having inquired as to my activities in the area, they remembered the details and brought in up in conversation whenever we ran into each other. A nice personal touch. I stayed at campsite #9 "Double Decker" and it was the perfect size for my medium sized tent and large SUV. It came with a fire pit and picnic table. When you first round the bend, the campsites seem squeezed in there but the site itself felt pretty private once I settled in and I was not bothered by the full campground surrounding me. Quiet hours by 10pm made getting rest for my weekend activities easy peasy. As a solo camper, I felt very safe here. The nearby lounge area had a television, kitchen w. oven, range, refrigerator, and freezer, television, electrical outlets, games and more. Toilets and coin-operated showers were on the backside of this building. I don't mind pay showers but wished I got a little bit more time for my first four quarters as I was scrambling to put more in as I rushed through each visit. Bring plenty with you if you like to take your time. Firewood available for purchase (delivered to your campsite!) along with some other staples. Would absolutely stay here again. And again. And again.

Great Prices...great rooms!!!…read more We got engaged here!!! Came up for Vaca and stayed over night here until my fiance's family camp renters checked out so we could spend the week there! First impression was great!! Cozy good sized rooms for great prices!! Full kitchen in our room! Bathroom was nice and we had two queen beds!! TV and cable and a beautiful deck. Close to Sugarloaf! Place was so adorable and comfy that my fiance proposed to me here!! Made it even more special. The family that owns it are very sweet and were happy we stayed and congratulated us! :) Can't wait to stay here on our anniversary! :)

There are no locks on bedroom doors. There are also no locks on bathroom doors (that are not in…read moreyour bedroom). When my boyfriend asked about keys, Lisa acted insulted. I made him stand outside of the bathroom door as I showered. I was unable to stand up in the shower fully and I am only 5'6". My boyfriend took a walk on the property and looked in one of the buildings set up like a little antique gallery and found a man sleeping on a mattress. It is suggested that you wear wool instead of turning up the thermostat in your room. You can hear every little noise happening throughout the house at night. There was a box fan that was provided that we used to make white noise, but it was still difficult to sleep. We walked through the kitchen in the morning (where her animals are eating and hanging out) and found it to be pretty dirty. I was chastised for not filling out my breakfast form correctly. We left as soon as we could. Our entire stay was extremely uncomfortable and honestly I feel it's my duty to warn others, so I am writing this review at the risk of a rude response. It is very possible we were not the right "fit" for this kind of place, but I have stayed at other B&Bs without these kinds of issues. One positive is that they are dog-friendly, which was one of the main reasons we chose it.

This place is quintessential Maine! And beautiful!…read more My fiance and I needed a place to stay Christmas weekend since my whole family was going to be in the area during the holiday (we're all from Maine). This Inn was recommended to me by a friend who'd held her wedding there this past September and raved about it. I'd highly recommend this inn to anyone who is looking for a stay of any length in the area!! Pros: -Lisa, the innkeeper, is very nice and professional and always willing to help. -Breakfasts were amazing and there were many choices. -Great view out of the eating area. -Location: close to little town with shopping, gas station, ski-shop outlet, Sugarloaf, Saddleback -Our room was very comfortable: the bed, the room itself, the bathroom, pillows/blankets, etc. -Rooms are newly renovated, it seemed. -Great hot water. -Quiet and peaceful sitting area for guests. -Friendly doggies. -Helen the hen greets you in the mornings. Cons: -Doggies, while friendly, can be a little rambunctious - for those who love dogs, like us, we didn't mind a bit, but for those who might not enjoy dogs, this might be frustrating. -We got back to the Inn on Christmas Eve night (between 10pm and 10:30pm, I'd say), the door for the Inn stayers was locked...I don't think there was a curfew so I'm not sure why it was locked. We went in through another front door that was luckily unlocked. I'm not sure what we would have done without being able to get in. -The bedrooms had a slight smell of animals. It wasn't so bad, but given my fiance's severe cat allergy, this did make his nose stuffy on night #1.

As a patron of the old place.. OMG.. what a difference.. this IS a destination! Really delicious…read morecharcuterie. Simply delish! Service was excellent! Drinks were yummy! These folks have absolutely made this place amazing! My lobster bisque was phenomenal! My husband's burger.. killer! Get here.. it's soo dang good!

The food is varied and without complaint. The service is pleasant. The ambiance is generally quite…read moregood.

Just the best! We have been to the wonderful place for at least fifteen falls and winters. Never a…read moreworry about quality. A most relaxing and beautiful place!

Spectacular place, Greg and Pat, the owners are wonderful. Rooms were clean and well kept, as well…read moreas comfortable. Homemade meals were beyond compare and the jar of cookies was always full. Loved every minute of being there- would go back in a heartbeat.

Great food, service, music, ambience... would go back again 10/10…read more Chicken apple brie quasedilla, the fiddheads, and duck empanadas were all incredible.

Dan is great, always so pleasant. Great atmosphere. Home cooked meals which are delicious, thank…read moreDans wife. Not many places left like this. If you need a place to stay they have rooms also.

This is one of my worst hotel experiences, They never allow any refunds. So I end it up paying…read moreextra 3 nights fee. Also the hotel room is very hot inside. I have to turn on the air conditioner all night.