You can't go wrong with the Best Western. Prices are reasonable service is great hospitality is…read morefantastic for what you pay. The parking was plenty and walking distance from the Main Street next to a relaxing Roaring River. Truly you can't beat this experience it's a must stay when in Red River, New Mexico

It's conveniently located with walking distance to great restaurants, stores and interesting shops…read more I am a Best Western's rewards member and the staff recognized it immediately. They got me the type of room I wanted with no problem. The rooms were clean and nice. They had a home style breakfast in the morning,  cooked by a staff person. It has the  good stuff like waffles, bacon, sausage, scrambled eggs, bagels, toast and fruit.   I have to say I was very pleased that the attention the staff made to making sure breakfast food was hot plentiful and available. it was like a restaurant. The room's itself had all the space I needed and  a Mini refrigerator and coffee maker which I use. Everything was working just fine and very clean  I was impressed with the staff and their willingness to try to help me in any way that it could the hotel was great and made for relaxing stay. If you're using Google maps it can be a little hard to notice just look up for the sign. If you're low on gas you might want to top off before leaving town.

The queen size bed was very comfortable and I had a corner room at the back of the lodge that was…read morevery quiet. The side window and front balcony have breathtaking views of the canyon and the fresh snowfall blanketed the mountains. Wifi was very good in my room and the coffee was tasty in the common area. The staff was very friendly and genuinely wanted to have conversations while I sat in the lobby.

This review is about customer service and communication, not a stay at the lodge…read more I reserved a room because I planned to travel to the area for a concert. When the concert was unexpectedly cancelled approximately a month before my reservation, I contacted the lodge, explained the circumstances, and asked whether it would consider making an exception to its nonrefundable policy. (see screen shot) The lodge was entitled to decline my request, and my review is not based on that decision. What concerned me was the manner in which the decision was communicated. After stating that the lodge had a strict noncancellation policy, its representative suggested that I contact the artist for help since he had cancelled and "ruined" my vacation. (see screen shot) The comment was unnecessary, sarcastic, and unprofessional. The artist had not ruined my vacation, nor had I suggested that he had. I was simply asking a hospitality business whether it would consider an exception under unusual circumstances and with ample notice to potentially rebook the room. I subsequently wrote to the owner, Steve Heglund, about the response and received no reply. Because my original request went to a general mailbox, I do not know whether he wrote the comment himself. His lack of response, however, left me with no reason to believe he considered it a problem. How people treat those whom they view as unimportant or insignificant is telling about their character, in my view. Businesses are free to enforce their policies. Customers are equally entitled to expect that those policies will be communicated courteously and without sarcasm. Unfortunately, that was not my experience here.

Great location, beautiful Hotel! Beds and rooms are very clean and well kept by their wonderful…read moreowners. All amenities where well seen after.

Great place to stay. Owners are Amazing! Smaller cabin style rooms, w/ full bath & kitchen, living…read moreroom and 2 individual rooms.Very clean and well kept. Would def recommend in winter or summer time.

Alpine Lodge is a sweet family owned place. They give love and attention to their guests, the beds…read morewere comfortable and the space was comfy and clean. We enjoyed the hot tubs several times a day as the tubs and tub room were clean and well maintained. The proximity to everything in town also makes it a great place to stay!!

I've stayed twice in the lodge rm 301 and presently in rm 303…read more I've absolutely loved both of my stays, last year and this year. Rachel and Kaitlyn were very accommodating and genuinely kind and made our stay very peaceful. The views were amazing. The wifi was very good. Amenities are excellent. The rooms do not have a commercial hotel feel. Balcony is a extremely nice touch. It will be my first choice when I come back.

My husbands family booked rooms here for our reunion... when I got there, I was told that the man…read morewe had issues with was no longer there. I immediately felt relief as well as the atmosphere seemed more calm, if that makes sense. We were greeted by a the lady that was there the last time. She was great! Made us feel welcome, was always willing to help with anything we needed. Throughout our visit, the rest of the staff were very pleasant. No issues this time. The rooms are comfortable, gorgeous. The hot tub unfortunately was down for maintenance and the wifi didnt work. But, we will be back. Best vacation/family reunion ever! Thanks Worldmark

When you pull up, it doesn't look like much. But this place was an absolute TREAT. The rooms were…read morerecently renovated and were SO cute. The employees were so sweet and helpful when we needed an early check in AND the convenience of the location itself makes this place worth it. Right at the bottom of the slopes. If I could give this place 1000 stars I would! So so pleased! Keep it up guys!

I stay here at least 3 to 4 times a year for the last 4-5 years, all seasons. Warm in the winter…read moreand cool in the summer. Owner manager on site and very attentive. Full range of room sizes/types. I would classify it as a very nice 60's- 70's style motel format with accommodations from motel room to full 3 bed room apartment. 07/2015-- Hotel is on the market for sale, your results may vary from previous experience.

This place isn't a bad place to stay for a night or 2. I wouldn't spend my whole vacation here. Our…read moreroom was equipped with a king bed, a larger dorm fridge, a TV, and a bathroom with a small shower stall. Definitely adequate for a place to sleep. The walls are thin, so you can hear all of your neighbor's "festivities." There was no fan in the room, so it's a sleep-with-the-window open place in the summer. They said there was WIFI, but there was only 1 network that could be picked up in the room and it wasn't one of the 2 networks that they provided a password for. There is room to park a trailer, which is nice given all of the off-roading in Red River. The biggest problem is with the water temperature control. It swings from scalding hot to frigid repeatedly with not much time anywhere in between. I assume several units are tied together, but the shower was unbearable. All in all, they charge an appropriate rate for the amenities and the area.

Zero stars. First time in Red River, did not know what to…read moreexpect or that it was off-season. I am a single Mom and thought it would be nice to take my kids on a road trip. Woman who answered phone did not tell me it was off-season and there was absolutely nothing to do and only 1 open restaurant in the town. That would have been some important information to share. Then she lied! She told her husband, boss or whomever he was - over the phone in front- of me that she told me it was off-season. She never mentioned it. I asked for a refund and they refused. I had booked 2 nights and asked to be refunded for at least the 2nd night. Nope! The owners response, it's not his job to entertain us. We will not be back and I will tell everyone I know. Cabin was old, dingy, stuffy and needs to be updated big time. Brian & Tawnya Waltz you should practice better customer service skills and not so much about the money.

We just spent a week here with our family and it was awesome! We feed deer everyday! They have a…read moreshaded playground for the little ones and a pond stocked with trout. You can catch 5 per day per cabin. We could catch our max within half an hour! Very clean. We had a great time and would highly recommend this place!

Run down and dirty... We've been staying at this same place…read morefor like 13 years. We always get the same 3 bedroom condo. I used to recommend it because the location is great, but not anymore. In all the years we've been coming, they have never updated anything. It's grimey and dirty. The couch cushions and carpet need to be replaced BADLY as well as the rest of the cabin needs to be updated and refreshed with new bedding and curtains. Again, location is great. You can walk to the lift, but ewww.

Recently stayed at Copper King Lodge, the place is vintage to put it nicely. This place earns the…read moreaward for charging outrageous prices for the worst sleep you'll ever experience. The bed mattress must be as old as the wood paneling in the room. Only reason I give it a 2-star is the location relative to the ski lift it's convenient, other than that hope they don't impose a 4-night minimum as they did us!

It was noisy, dirty,the shower didn't work properly. The owner and his friends were drunk in the…read morelobby and they made inappropriate comments to my wife

The only reason this place gets 2 stars is because of the location and the fireplace inside…read more. With the price that I paid per night, you would think they would at least have better carpet and beds. If nothing else, at least put in lots of insulation in the walls and the ceiling. Heard the people above me have a domestic altercation and then heard them having "happy time" at 5am.. I thought their bed was going to fall through the ceiling.. The fridge and sink were helpful amenities to have. The fireplace was a great feature also. The location was easy to get to and convenient when walking around town. All in all, I don't think I'll be going back to this place.