One would not expect a custom made tux to be cheap and mine was about four times an off the shelf…read moreone. Was surprised how tight the pants legs were but I figured what do I know. Off the bat was surprised the pants were not lined in any fashion. The most disappointing thing was my jacket button fell off the first night I wore it. Who would expect that for such an expensive custom made suit. Maybe because I ordered one of the cheaper ones I guess. Oh, my salesperson was friendly and they offer you drinks so they have that going for them.

Awesome experience from start to finish! I worked with Katie for my custom suits and she was…read moreamazing! She provided great options and style tips and was spot on with measurements. I was able to take my custom clothing home when it was ready with no additional alterations (they are included for up to a year though if needed)! I am very impressed with the quality and cannot wait to wear my new suits at an upcoming conference. The timing to completion of the process is also perfect, my clothing even came in a little earlier than expected! Can't wait to return when I need additional custom clothing!

Great experience! Friendly people. Dress was taken in and hemmed- plus they recommended adding a…read morebustle which helped me dance all night!

I was very happy with the alterations Art Square made to my pants. Work was done as expected, on…read moretime and within the time promised.

They've been around a while and their expertise shows. They were able to remove yellowing from a…read more100 year old christening and it looks amazing! Friendly and knowledgeable staff too. Parking is limited, but not too bad since you are in and out.

0 stars if I could. I called in advance to check pricing on a hem and was given the estimate After…read morenavigating around a really sketchy part of town I went to have my pants hemmed and was told by the lady that they don't measure there and I had to premeasure. Really? It would have been nice to have been told that when I called earlier and drove to this dump. What a waste of time .

Getting suits clean for the next Masonic year. Really great staff and service! From now on, I'm…read morehaving my stuff cleaned here.

Always do a nice job cleaning but over the top expensive. For one pair of pants $11.79…read more Very fast service and pleasant, helpful staff.

Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!

A mixed experience over the years. Items have been cleaned/pressed as expected, but I wouldn't take…read moreany "intricate" items to Rockwood. A few years ago, I took a wool sweater here that had rivets along the neckline. Upon picking up the item, I contacted Rockwood to let them know that many of the rivets were missing. They found the rivets in their machine, requested I bring the item back & they'd repair it. All worked out well, other than I had to drive back and forth from Dublin. The least they could've done was refund the dry-cleaning expense for this garment due to the inconvenience. I gave them another shot this past fall with 2 wool blankets from Pendleton. Unfortunately, the leather Pendleton patch on one of the blankets was completely damaged after taking it to Rockwood. When I notified them, I was told that it was likely a Pendleton quality issue as they clean many wool blankets from that brand & have never had an issue. I was also told that the cleaner responsible for this particular blanket would have brought the damage to management's attention. Ultimately, I was told to reach out to Pendleton and see if they could send me a replacement patch (which the company does not do, understandably so.) Long story, short - I was disappointed by the lack of accountability from this business. Mistakes happen, but I've learned my lesson here. I've since found an alternate dry cleaner to use.

They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

They have these new self service kiosks. Though they are neat it completely strips the appeal of…read morethis cleaner and totally changes the vibe. The old school interaction of being able to go in, talk about your garments, hand them off is no more. The small business mom and pop feel has been stripped completely now with the Columbus Dry Cleaning & Laundry Services franchise updating to no contact and current tech. Drop off experience went ok after I figured it out. When I returned the return kiosk froze and I had to get someone in the back to help and manually process the payment. Then go back and wait for the automatic vending of my clothes. Just not a fan but better than not having a dry cleaning option. Pricing was $42.59 after tax for a Jacket and a Suit Jacket. Hoping future experiences will be more seamless and I am sure I'll adjust to change but will miss the personal Ross Cleaners feel.

Production was able to find the missing piece a few days later... Just grateful for that to say the…read moreleast. Happy things worked out in the end. Hoping everyone has a Happy New Year in 2026 :) Lo Siento Tia esta Bien gracias Thank you