Excellent massage with a relaxing atmosphere. The therapist was attentive and professional, and the…read morewhole experience felt very calming.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

I received a gift certificate for a facial for a birthday present from my children. They did…read moreextensive research and chose Connie because she has the best reviews! And they are so well-deserved. My oxygen facial was amazing and my skin looked rejuvenated after Connie was done. She took her time and customized my treatment. Her spa was gorgeous and spotless. She is highly experienced and really knows what she is doing. I'm so glad my children found her.

If I could give 10 stars, I would! I just had the most incredible facial with Connie and my skin is…read moreliving its best life. From the moment I walked in, she made me feel relaxed, cared for, and like I was about to glow like Beyoncé under a spotlight. She's not only insanely knowledgeable, but she explained every step of the process -- from the customized products to the techniques -- so I knew exactly what was going on (and why my skin was saying "thank you"). Zero pressure, just pure care. The facial was a perfect mix of science, skincare, and spa-day bliss. I left with smooth, hydrated, radiant skin -- and honestly, a better mood. Can't wait to book my next one. If you've been thinking about it, this is your sign: do it. Your face will thank you.

Esthetics by Elle- Superb as usual! Her attention to detail, technique's and my personal needs are…read morealways at the upmost priority and executed with integrity! You're in great hands with Elle!

Elle is a legit phenom! I was terrified of getting waxed (you can guess where) for the first time…read moreand she made the entire experience extraordinarily pleasant. All of my girlfriends had nightmare experiences getting waxed at other places, which only added to my terror going in. Elle talked me through the whole process, set me up for success, and ensured I understood how to take care of my skin afterwards. It's clear that Elle is not only a master practitioner, but she cares deeply about her clients. After the waxing she gave my "honey pot" a full vajacial, and I left with products to take care of the area afterwards. Side note: her skin is FLAWLESS. I'm going to be seeing her for skin treatments (face this time). So happy to support someone with her talent, work ethic, and beautiful spirit. Go to see her immediately. You will be glad you did.

In a world filled with more than one dermatology office, choose another place to call up…read more No one ever answers the phone...BUT WAIT...They claim they'll call you back in one business day...HA! I waited a week before leaving a second message...and here I sit, and the end of the second, one business day, after leaving a second message...annnnnd no call back. So there won't be a third attempt at getting an appointment at this place. I'll take my business elsewhere.

TERRIBLE BUSINESS PRACTICES! They keep sending bills for services either not billed correctly (per…read moreour insurance) or things we do not owe for. We have called them MULTIPLE times and keep getting bills! Now collections notices! Read the other reviews, looks like this is a very common practice here! DO NOT BELIEVE ANY POSITIVE REVIEWS!

I been going here since 2019 for laser hair removal. Just so everyone knows it's not a permanent…read moresolution you need touch ups here and there. I had my first laser before had 8 sessions in Hawaii and their laser was extremely painful this was 2015 but the hair grew back super fast and maybe my hair growth cycle was different then. The laser at flawless is truly FLAWLESS! It's an amazing laser it's not painful and it gets the job done. When I first went there I didn't even need the full package but they told me to do it just to make sure I get the full results which I did! I think you need 9 session or 10 depending on your hair growth cycle and type. I was on birth control so I had way more hair growing and they told me it could be the hormones. Well it's still went away! I got touch ups here and there maybe 3 times every 1 year. Right now it's been a full year and I have not been to the clinic to get laser it's hardly any hair just a little at the top. Enough to only get one treatment for the whole year. I have also tried their laser facials but I will say do this during the winter I think I did mine during the summer with no sunscreen. Do this in the winter with sunscreen but my facial turned out really beautiful on me I would def do that again. It is a bit far from me but they have amazing service extremely professional. I wanted to wait to write a review but they deserved this review.

Highly recommend this place, easy to book appts! They let prices are also great ,the have…read morepromotions going on right now. The office is clean, staff are friendly and knowledgeable.

Very pleased with services provided at pressing. Kim is…read morevery professional and friendly.

This was my first Botox experience, and I went for jaw clenching. Kim's office is clean and…read morewelcoming. She explained everything and even got me a first-time discount. She is warm, professional, and great at what she does. I am very pleased with the results thus far as my clenching has decreased. Thank you, Kim! So glad I found you!

I've been going to Bespoke regularly for about the past 5 years. In that time I have seen three…read moreestheticians, all of whom were excellent. My current esthetician is Nichole W., and I truly can't recommend her enough. She has made significant improvements to my skin, especially to acne, which I have struggled with for decades, and some aging. I do purchase the products she recommends, because my goal is to have long-term skin improvement. However, I have noticed that Nichole is mindful that people have varying financial situations and is helpful in choosing products to prioritize in the event I'm not able to buy them all at once. I wish I could have come here during my teenage years, because at that time I took every acne medication under the sun and saw minimal improvements, while Bespoke has been able to heal my skin and keep it healthy. Beyond the skincare, I want to highlight Nichole's kindness and the way she genuinely cares for her clients. On at least two occasions I've had an appointment after going through some major life challenge and each time Nichole listened as I told her what I was going through and made my facial a place to escape everything that was going on. She also helped ensure the products I was using were appropriate for the situation I was in at the time. It might sound minor, but these days it's hard to find people that take the time to truly listen to their clients, and that's exactly what Nichole does. For all these reasons I will remain a loyal client of Bespoke for years to come!

I cannot recommend be spoke enough. It is a true gem in Washington DC. I've been coming here for…read morecustom facials and skin care treatments, and Adrienne and her team have completely changed my skin. My skin was dull, with uneven tone. After custom facials and a custom skin care routine, at 44. I am finally going make up free with confidence. Adrienne is a wealth of information and takes the time to explain skin beneath the surface. She is warm and greets you as if your family. I now see her monthly and she is worth every penny.

I came in last minute and the owner was nice enough to accommadate me. My hair was a mess and…read morebasically dead. Hakan brought it to life. He was detailed and somewhat a perfectionist. He did his magic and gave me the best color..highlights and cut. This will definitely be my go to salon fromnow on!

I've been testing out new salons since moving here with the hope of finding one I really like that…read morealso doesn't break the bank, and had high hopes for this one based on the reviews. I only ever do simple cuts, nothing fancy. My haircut, done by Anderson (a level 3 stylist), is objectively good. The skill was there. But it's definitely shorter than I wanted it. Went in for a lob, came out with an asymmetrical bob...Honestly I was panicking while he was drying it because it was starting to look like Lord Farquaad from Shrek. I asked if he could style it like in the reference pictures I showed (simple waves, to reduce Farquaad-ness). He tried to do it with the brush/dryer, which obviously wasn't working, and didn't want to use a flatiron. So I just suffered through scalding heat on my scalp and hair pulling. I got told I don't have curly hair. I got told I don't have frizzy hair. I, in fact, have both of those. Some other minor things: 1. When I got home I had some hair that was noticeably longer than the rest, like it never got cut. So...I had to do it. Just a few strands, but normally stylists check for that when your hair is dry. 2. I almost never use heat on my hair, so I asked for recs and mentioned a specific brand doesn't work for me. He immediately said he loves that brand. I said yeah...but it doesn't work for me. Anything else? "Any salon brand." Cool. Not helpful. 3. Asked for something at the end to tame the pieces that were sticking out (again, I have frizzy hair). He looked...confused? Smoothing as a last step has been standard at every other place I've been to. There is nothing in the whole salon like that? Also, my introvert-self just wants to go somewhere where I don't have to be engaged in conversation the whole time. Anyway. Won't go back, my hunt continues.

I recently had a facial, and my skin has been absolutely glowing ever since! The entire experience…read morewas so relaxing. I especially loved the head, neck, and arm massage--it was such a nice touch and left me feeling completely refreshed. I also had some extractions done, and I was surprised by how gentle and virtually painless they were. I had one cyst that I was advised to leave alone rather than treat aggressively, and within a couple of days it cleared up on its own, just as I was told it would. Overall, it was a wonderful experience, and I really appreciated the care and honesty throughout my appointment. I can't wait to come back for my next facial!

5/5 experience! Greeted as soon as I walked in. Service Promptly! I called the day before my…read morebirthday, was told they would see what they could do and they would call me back! They did! The receptionist/ Gentleman was super friendly and nice, and was able to get me in first thing in the AM @ 9 next morning! ( I totally Did not Expect the call back so last minute)...On my birthday! Located tucked away, but befitting of its name, a Little Oasis, It Most Certainly Is! The products used were gentle and soothing, smelled So great and relaxing....the ambience was the same!! Just what I needed and was looking for priced just right! My " Birthday Facial"... ( they named it")... was just right. Not too harsh, did not sting or hurt while exfoliating... the blue light before to determine my "trouble spots"... excellent. ****Jessica was A-M-A-Z-I-N-G, and I will end on that note! Hands down she was The Best. It's a must Go! Thank you Jessica, and Little Oasis for making the Birthday Girl ....Glow :)

Love getting facials here! The products are top of the line and the ladies know what they are…read moredoing!

Amazing they were so professional. Wish I could be a regular patient. But every chance I'm in…read moreVirginia I will be a repeat customer!!!!!