Hubby & I finally met Phil Collin's,General manager for west coast location, here after ordering our bed through main office out East. Phil was instrumental in moving our transaction. Every piece is specially made & craft man or woman will personally sign your piece. Takes months to make although so well worth it. Beautiful craftsmanship with every piece!! read more

See all

I don't know how to rate Moser itself and so will revert to updating on the SF showroom from which we purchased many of our Moser items. What I wanted to comment on this time is the extreme level of customer satisfaction that Thos. Moser pursues. Our rocker, from the start, had an odd tendency to "crab-rock" to the right. Right off the carpet you would go. And it also had a bit of a creak. I contacted Moser eventually but somehow we never really connected on it. Fast forward to I've moved to the East Coast and I finally got serious about simply having it assessed. A Moser craftsman came by after some weeks and said "yup, we'll have them make you a new one". This was six years after our initial rocker was made. A couple of weeks back they delivered the new one and it's awesome. Very tightly built, doesn't crab-rock and also it simply rocks better. The first one wouldn't go back quiiiite far enough without the rear rocker piece contacting the floor. This one doesn't do that. It's perfect. Six years later and boom - they simply make a new one. Find me any other furniture maker that would dream of doing such a thing. Expensive? Absolutely. Expensive for a reason? Absolutely again. read more

The furniture here is pricey, but between the look, feel, and craftsmanship it is well worth it. We bought two rockers last year and were thrilled when they were delivered in time for New Years day. The staff is helpful without hovering - a very relaxed showroom experience that gives you boundless opportunity to choose and re-choose your favorites among favorites. We have had nothing but compliments on the pieces we purchased, and if there was room for another rocker we would pick one up in a heartbeat. read more

Grown-up furniture with grown-up prices! When I am grown up, I want to shop here. I want to have hand-crafted furniture for my beautiful San Francisco home that I purchased for a paltry $1,000,000. When I'm grown, I am gonna buy that beautiful end table and set it next to my Faberge Egg. The dining room chairs and table will go perfectly with my Swarovski crystal and Tiffany's bone China plates. In other words, I am not growed up yet. read more

Very high quality, and very expensive. See their website at http://www.thomasmoser.com It's furniture that takes awhile to save for! Don't own anything from here yet, but we aspire to :) For slightly cheaper cherry furniture that's also nice, see http://www.borkholder.com and http://www.vermontfurnituredesigns.com, www.maplecornerwoodworks.com, http://cherryponddesigns.com/. If you want to go even higher end, check out Berkeley Mills read more

Sublime, beautiful, perfect, poetic. I've matured from the ultra modern Bauhaus, LIMN, hard edged stuff to this. This is the real deal, exquisite, put it in your will, your grandkids will get it and give it to their kids level of furniture. I just saw the new line called Pasadena, I WANT THAT DINING TABLE AND CHAIRS!! It seems expensive but this is the kind of furniture that you buy once and keep it forever. Thos. Moser furniture, it's the anti IKEA, Brittany Spears, Walmart, fast food, Paris (the skank not the city) Hummer, VH1 reality shows, disposable made in China crap, culture that has become America in the last 8 years. read more

When you're ready to replace the IKEA you purchased for your first apartment because you finally can afford to invest in some solid furniture that will last the rest of your life, this is the place to come. Nothing here comes off an assembly line. Every piece, most in cherrywood, is handcrafted to order, so wood grains are carefully matched, corners are joined properly, drawers slide smoothly, doors are hung accurately, and everything shines with a hand-rubbed finish. Finances may force you to buy one item at a time, but at least you'll know your first purchase will still be looking good when you bring the last one home. read more

Thos. Moser - Furniture Stores Near Me - San Francisco, California

Beautifully designed pieces impeccably crafted. Thought the pieces may be expensive, they have a lifetime guarantee and aesthetic that will transcend the decades of your life to come. The scalloped Aria chair is comfortable beyond belief. The price of the furniture is well out of reach for this teacher for now, yet well worth the cost when compared the the 3 or 4 inferior pieces you would otherwise have to buy in a lifetime. The impeccable quality extends well beyond the furniture. These two teachers made it clear that we were not able to afford anything, yet were welcomed by a warm, elegant lady and told to try out everything and make ourselves at home. Furthermore, she sent us a Thank You note in the mail the next day. Her name is Jacqueline Thompson, and she will sell us our next piece of furniture, even if it is the smallest piece they offer. You have to start somewhere. read more

The only reason I am giving Thomas Moser two stars is that when our Harpswell chair finally arrived, the quality and beauty of it was outstanding. Thomas Moser is one of America's most celebrated cabinet makers, and their exquisite furniture reflects that. The people at Thomas Moser and their shipping company (Clark & Reid), however, did not work very closely with us with the shipping of our chair. This was the third piece of furniture we ordered from Thomas Moser, and regrettably it will be the last. The whole delivery process was almost a total disaster. In a letter dated 10-27-2011, we were led to believe that our chair would not arrive until sometime in January 2012. Then someone at Thomas Moser made the decision to move the shipping date up almost 6 weeks without bothering to inform us. This proved to be very disruptive in our personal lives. As of this posting, no one at Thomas Moser has given us a definite reason why this decision was made. The delivery was the most problematic I ever experienced with any furniture company. The problems were too numerous to mention here. The people at Thomas Moser should reevaluate the performance of the shipping company (Clark & Reid). In the future, we will do business with other high-end furniture companies that believe in working more closely with the customer. read more

Furniture so beautiful, so sculptural, so PERFECT, that I will not allow myself to enter the store for fear I might involuntarily smear myself all over the lounge chair and be forced to purchase it (which, now that I think of it, wouldn't be such a bad thing). If I were more experienced at woodworking, this is the kind of stuff I would want to create. Truly amazing! read more

Buyer beware of extended delivery dates. There seems to be a disjoint between the retailer and the shipping company which leaves the buyer in limbo. Moser says the delivery company will contact you...leaving you with no one to talk to. My experience has been a 4 week wait so far...someday, maybe I will enjoy the piece I purchased! read more

Everything Gourmet G. says is true. They were also helpful in referring someone who could refinish some of my own furniture.

I just spent nine thousand dollars on 2 chairs and received one of the worst customer service experiences I can remember. I ordered my chairs in March and was just told that I will get them in late August. I never write reviews..good or bad .. But my experience is so bad I want others to know you should spend your money elsewhere. I just received a phone call from the shipping company out of the blue..I answered the phone and the first thing I heard was "what is your zip code". Not hello, good afternoon, etc. when I asked who was calling the person on the line let out a huge sigh..like I was way out of line for asking who I might be talking to. I have had problem after problem met with a take it or leave it attitude. I have purchased from Moser before but never again. read more

having a baby? skip the glider that you'll want to toss the minute the baby is walking. yes, these are more expensive, but i sat in many a rocker prior to investing in one of theirs and i have not once regretted the decision. it is beautiful and unbelievably comfortable. read more

Thos Moser is one of the last great American craftsman. The pieces produced in his Auborn Maine facility are truly pieces of functional art. I look at furniture through different eyes after visiting Auborn noting that the care and quality far surpass anything else on the market. We have slowly added to our home's collection of his works over the past 25 years and I know that they will be treasured through many generations in our family. The price point can be intimidating, and delivery is not up to the Ikea pace, but again you get what you pay for. As Ferris Bueller said "if you have the means..." read more