I just got home literally an hour ago and I HAD to write a review. A few weeks ago I was on a hunt for a good shop that can help me repaint my front bumper on my 2009 Lexus IS250. I was shopping around and WE HAVE A WINNER!!! Tho's Auto Collision was the shop I was bringing my baby to. Other shops quoted me $400 with 5 days to fix. With Tho's, the estimate was $340 with only 3-4 days to complete. So definitely a no brainer I was going to choose Tho's. I talked to Loan and she is just the nicest person you will ever meet. She nicely escorted me through the whole process. As I brought my car in to get my bumper repainted, Linh told me to get a new bumper since the previous owner glued my front bumper to the clips holding it together and it broke. So that's what I did, Loan helped me find a new bumper and I had to wait a week so they can get the bumper in to prep and paint. It was well worth the wait, because when I brought my car in again to finally get the new bumper on. It was ABSOLUTELY PERFECT! I was speechless. I thought my color would be EXTREMELY hard to match, but these guys matched it up perfectly. I know some shops says that the color of repainting something might be off by 5-10%, but guess what? It looked like my bumper matched up 110% to me (which means it matched up perfectly, not off by 110% for those of you that are confused) I was skeptical at first because I thought this place would be run by cranky old asian guys. BUT NOPE! Loan and Linh are running the front so you will always be greeted by friendly faces. If any of you guys are looking for a good auto shop, take it to this one. You will not be disappointed. I'm still mesmerized by my bumper today because it's soooo shiny! I am DEFINITELY going to be back to get all my painting needs done (and trust me I have a lot) See you guys in a few~ read more

The service here was great as well as the level of skill they brought to fixing my gf's honda accord. One rainy morning my gf, most likely texting and driving (although she denies it) ended up rear ending an suv. Needless to say the suv was fine but her honda was hurt...it needed the front grill and bumper replaced. She jumped on yelp and found Tho's. Tho's lived up to their reputation online and delivered the accord back to us with a job well done! The only reason I didn't give it 5 stars was due to some minor issues with the bumper BUT they resolved it. If you text and drive and live in south OC, take your car to Tho's. read more

Went to this place because of the reviews but sadly I was very disappointed. The older gentlemen that helped me was a cool dude. Felt like a typical Asian run store (not being racist, I just know how my people run their businesses)Very causal and laid back. But anyways, so I went to get my front lip painted, the gentlemen gave me a price, we shook hands, was told it would be ready in about 3 days. Called 3 days laters to see if it was ready for pick up and a very polite women picked up the phone. She said she wasn't sure if my lip was ready so she said she would call me back after she found the older gentlemen who rung me up when I came in. She never called me back but I was in the area so I just decided to stop by. Got there and ran into the older gentlemen that I spoke with when I first came in. He said the lip was ready so I paid the man and went home to install. When I got home I notice a lot of overspray issues. It was throughout the whole lip. Very disappointed. Also, it seemed like maybe the paint didn't have enough time to cure or maybe was improperly painted because the paint chipped and flaked off very easily. I don't know to much about paint but it just feels like it didn't adhere to my lip very well. Idk if it's due to the lip being plastic or skipping steps in the painting process but the quality was very low in my opinion. My lip did chip severely bad and fast but I won't really hold that against them because that might be because of my careless driving. So here's a list for quick digest. Pros - polite staff - quick and accurate lead times - pretty accurate color matching (my car color is somewhat hard to match) blizzard pearl Cons - seems like poor quality control - maybe cutting corners when painting? read more

Tho's Auto Collision - Overspray though out the whole Lip - Body Shops Near Me - Westminster, California

See all

Okay, I'm impressed. Stupidly, I sideswiped a "safety" pole at a gas station while backing away from the pump in my vintage Porsche 356. This brilliant move left white marks and scrathes and the driver's door. When I got home, I was able to rub some of the damage off, however there were still quite a few marks and scratches left. I was thinking this is going to be expensive. As I often do, I sought the advice of fellow "Yelpers" for a good quality, reasonably priced auto paint shop. That's where I saw that Thor's lots of 5-star reviews. I drove over there and talked to Linh. He complemented the car and said he'd be able to take care of most of the visual marks and scratches. He quoted a GREAT price and asked me to pull around to the back of the shop. I watched, in amazement actually, as one of the guys from the shop removed almost all of the scratches and marks. I was prepared to spend up to $1,000. The BILL? $20. Value: OFF THE CHARTS! This shop is "family owned" - very honest, very competent. HIGHLY recommended! read more

This place does great work for the price you pay. Don't expect show winning quality, but you shouldn't expect it, because you'd be paying 2x or 3x as much. If you are the average person, Tho's will do a great job for a great price with decent turnaround time. Loan is very nice and helpful (and speaks perfect english) so don't worry about customer service. They are great in that respect. I've had multiple parts painted here for my Honda and while there are some flaws here and there (some debris in some parts) i didn't complain because of the price. I knew what i paid for and so i knew i couldn't expect show car quality. They are still very good quality though, so rest assured, if you just want a nice repair on your car or a decent paint job that won't break the bank, this is the place. To me there are 3 levels of paint shops (really many many levels, but i'll sum it up like this). Level 1: worse quality = earl scheib, 1 day paint, maaco, etc. where they can paint your entire car for $350-1500, get overspray everywhere (on suspension components, exhaust systems, window seals, etc) and have paint drips everywhere. Will have little to no prep work and paint is very thin too = will chip easily. Level 2: Good quality. You will get a good job, they will do the proper prep work to make sure the paint sticks and use decent quality paint. May not be painted in a paint booth or baked to set, but that's where you, as the customer, save cost. Places like this may mask off windows (as opposed to removing them), but will do a good job to minimize overspray. The average person will be fine with this level since they will not likely see the difference between this and better quality work and more importantly, they won't want to pay the price of higher quality work. Level 3: Excellent quality to perfection and show car level. This is probably where the most range will come in. You can get an OEM qualty paint job for $5k all the way up to a show stopper at $20K. They will remove windows, rubber seals, etc. strip it down to the chassis to paint your car. These types of places are pricey but will be an amazing and flawless finish when done. So i think Tho's falls under Level 2. Still light years better than a Level 1 paint job, but not a Level 3 either. Still a 5 stars rating from me. read more

My experience with Tho's was similar to all of the good reviews you read here on Yelp. My wife got a $2300 estimate (at Hi-Tech in Anaheim) to fix our Sienna's front left quarter panel. I got out of Tho's for $1086.00. They blended the paint, made it look like new in front. They even buffed out the blurry old headlight lenses so the car looks like it just rolled off the lot. I would recommend Tho's to friends. read more

Details.. .. Fixed passenger side mirror when I knocked it off backing into my garage. .. I stupidly rear ended someone on the 55 N going home from work on a Monday night. .. Repairs for the front of my car took approximately 2.5 weeks. prOs.. .. Loan & her team are the absolute BEST! no cOns.. yay!! mOre.. .. So after a long day of work, the last thing I needed was to get into a car accident, but considering the fact that it was my fault because I didn't break in time in the stop & go traffic, I guess I really have no one else to blame. I was definitely shaken by the whole situation & didn't really know who to call (aside from my boyfriend) & what to do regarding repairs. The gentleman that I hit was extremely nice & suggested that I shouldn't try to drive the car anywhere because some smoke had come out of my hood initially. Then it occurred to me that i had taken my car in to Tho's a few months back to have them fix my side mirror. They did a wonderful/efficient job then & I didn't see a reason to not try them again. I found their info in my glove box & called fully expecting it to go to voicemail because it was later in the day. Loan picked right up & patiently listened to me explain the whole situation & arranged for a tow company to come get the car at no cost to me. I have AAA & my membership only covers 7 mi worth of towing & $9/$10 per mile after that. She explained that if she has someone come tow my car, they can just bill the insurance company for that & it would roll into my total cost of repair (for which I'm only responsible for the deductible). The towing company arrived shortly after & all I had to do was give her my keys. Loan was a sweetheart & very reassuring the entire time. She even texted me to let me know that my car had arrived safely at her shop. Throughout the entire process, she was amazing. She explained everything to me in great detail & completely put me at ease with that aspect of the accident. Sometimes I would have to initiate asking her for updates, but she always responded very promptly with whatever I needed. My car was finished a day or so earlier than they estimated & it was even detailed.. well, the driver/passenger area was, my backseat had some miscellaneous leaves on the seats.. but whatever, with the excellent service/quality of work that was provide to me, I wasn't about to complain. Overall, I definitely think that Tho's deserves their 5 star reputation on Yelp. I know that auto shops are usually a pain in the a** to deal with, but Tho's makes the whole process a dream. THANKS AGAIN LOAN!! :) read more

Had some body work done here and I couldn't be happier. The price ended up being almost 50% less than the quotes I was getting from big name shops and they got it done in like 5 business days if even that whereas everyone and their mother was telling me it would take two weeks. These guys are awesome. read more

I've worked with lots of body shop in the past, but this is definitely a keeper. They do honest great work and it's affordable. Loan was very helpful and her customer service was excellent. I got my jcw aero kit installed by Tho's and it looks great. Loan even picked me up at my office so I can pickup my car. I can see why they got all 5 stars. I've been looking at yelps for few years, but this is my first yelp. It's that good. read more

Loan made sure my car (and all my stuff inside) was taken care of! Very professional and responsive. She was quick to respond and made sure I knew what was goin on in the car. I normally don't leave reviews but 5, I mean 10 STARS for Thos Auto Collision! read more

I just got my car back after about 12 days in this shop and they were able to fix my doors, my window, and find me a good deal. I used mostly recycled parts for my car so I was able to save some money, Loan was great, she took me through the steps and was kind, professional, and even set up my car rental for me. She did her best to make suggestions that would save me money too, customer service is great, auto body work great, gave my car a nice wash inside and out. Highly recommended! read more

See all

This is the worst place I have ever been to in my entire life where the office manager Loan Bui was so pretentiously sweet talking and being nice to me on day 1 and day 6 but OMG low and behold, she ghosted me on day 7 after she saw the repair estimate from State Farm. $2,500!!! Nope! Not worth the work. No courtesy. Unprofessional. Fake. Obviously don't care about bad reviews either. And do not believe the 5 stars either because they don't post anything below 5 stars to lure customers like me in or they manipulate the reviews. So I lost another 3 days of starting repairs after an entire month of waiting for insurance carrier to tow my car to shop once they determined it wasn't totalled. Worst was when she asked me do the virtual assist so she could go to the Big Bear. Horrible horrible experience. I wish it upon no one to be inconvenienced like this but this is the grim reality of small mom and pop local body shops who basically don't give a rat's ass about you. read more

My roommate always brings his car and refers people here and calls them family. I've seen the work done and it looks stock to me as if it never happened. Prices are reasonable and customer service is very good also. read more

I wish I could leave a rating higher than 5 stars for Tho's Auto Collision! Paint match and turnaround time on my after market parts was spot on! As an auto body student and automotive enthusiast, I am usually very critical of the quality of the work I have someone else do. Our show car looks great and we can't wait to refer our friends to this business! read more

See all

This shop has really exceeded my expectations, Loan was very professional & honest, very transparent regarding what work needed to be done as well as pricing. She is very knowledgeable and answered all my questions I had and really handled the insurance company well for me. My car honestly looks brand new after one of my front lights have been smashed in by another driver & also my bumper was missing too. They went out of their way and replaced both lights just so itll match (technically only 1 side was damaged) as well as a complimentary alignment. If I ever do have any issues in the future, hopefully not, I will definitely come back here. read more

I've had a Yelp account since 09 and Tho's Auto Collision made me write my first review because they're that good! Great work, great price, and Loan is the best :) Other businesses can learn a thing or two from her on service. Thanks for fixing my civic Loan! read more

This is the BEST auto collision place, hands down! Not only are they knowledgeable, they are so flexible and extremely understanding. We had taken my bf's car here before to get his bumper fixed, mind you the other car places said it was not doable. However Tho's was able to fix and paint it perfectly at a very reasonable price. Now for me, some jerk dented my car when it was parked and I was so bummed since its a new car. I took it to Tho's without even looking at other places and they were able to quote me at a reasonable price. Loan is so sweet and she knows her stuff. She was easy to talk to and provided excellent customer service. Because of my conflicting schedule, I was not able to pick up the car since it needed some final touches, she was kind enough to drop it off at my job once it was complete. I was soo grateful and not only that they washed it too!! I can see why this place continues to receive high marks. Thanks again Loan, we will chat again soon about our Kdrama and Big Bang next time. HAHAH Btw, this is my first review and I am so glad it was for this place. :) read more

My sister referred me here since she had a great experience on getting her car fixed a few years ago. My car has been repaired twice this year. I had my left rear passenger side door completely replaced/repaired and my rear bumper repaired. Also both times they gave my car a complimentary wash. I was extremely satisfied with the work they did. Loan the manager was always a pleasure to work with and great in communicating via email. I would definitely come back to Tho's for any future car repair and will recommend my family and friends to come here. read more

Great experience. Great customer service. Definitely recommend coming here! I've been meaning to write this review and it's been long overdue. I had to get my bumper replaced from a hit and run, so I took some pictures and e-mailed Loan to get an estimate. She asked me to come in to get a better estimate and that it would take 4-5 days for it to be repaired. She worked with my schedule and my budget and got everything organized for me. I e-mailed her the day before it was ready for pick up to confirm my car would be ready by then and she responded promptly. She even texted me the day of letting me that my car was ready! The repair work was great and it was definitely an easy process to go through getting the estimate and getting it paid off, especially with Loan walking me through every step! Definitely recommend this place for repairs. To sum it up: Honest, reliable, quick, great service, and affordable. read more

I drove my car threw a sandstorm and got my paint job completely scratched up. I took the car to several places and got an estimate. One 5 star rated place on yelp told me it would take 2 weeks and cost 1900$. He told me I would have to repaint the door so the color would match right. I went to tho's, he said he would do it for 1000$ and take 5 days. My car came back on time and the work was done well. read more

Omg Tho's is THE place to bring your car for ANY type of auto body repair work. I brought my red Chevy Cruze here for a replacement front bumper and other undercarriage scratches. The work came out phenomenal! I was really blown away not only by the quality of the work but also the quick turn around time and some amazingly competitive pricing! I was so happy with the work by them that when a friend asked me for an auto body recommendation, of course I sent her to Tho's! Now SHE'S raving to me about the level of service and the quality of the work they did for her! They don't try to upsell and don't throw in quotes for work that is more than necessary. I can't recommend them enough. If you still want to shop around, go ahead but make sure you add Tho's to your list of places to get a quote from and you'll see. Plus keep in mind, they are a small but mighty shop. Since they do such quality work they are constantly busy, but I appreciate they try to accommodate quick turnaround times. read more

Tho's Auto Collision - Before and after work from Tho's - Body Shops Near Me - Westminster, California

Tho's Auto Collission exceeded my expectations, they did a very good job , my front bumper was fixed professionally..Loan the manager was very nice , sweet & professional, she go through all the things that needed to be done & at the same time it won't cost me ..She's Amazing! I will highly recommend Tho's auto Collision! read more

This place is deserving of a 5 star. Not much to say here. Service is great. Owners are very friendly and nice and they do an amazing job. Although one of the owner is my friend I am not bias at all. I could be a Angorian living in Yemen in a farm out in the booneys...have 1 friend and still give this place a 5 star! Thats how good they are. read more

My brother found this auto shop on the Lexus forum and he took his car in for a wheel bearing fix. I too needed one done...I've been waiting out for over 2 years because it was so expensive for a poor college student like me to get the job done. BUT thank goodness, Tho gave me a good and affordable deal. I dropped it off in the morning and they finished in a couple of hours. I never knew how smooth my car can drive after the fix. So that was one time... I recently got my car smogged and it didn't pass. I know that I have an EGR problem but didn't know what it really does or what consequences it has. So I took it to Tho after I failed my smog, and I just wanted to replace my EGR since I thought it was pointless otherwise. He suggested to just clean it out since it will last me a few years and that it would save me some money. Save and Money in the same sentence...my fave! So I dropped it off in the morning and they worked on it for 4 hours. Cleaned out and took it straight to the smog test to get it retested....IT PASSED! WOoHOoOO! I am so happy to finally find a place in Westminster that I can trust and know that they won't mess up your car. No wonder they have such great reviews ! read more

Okay, so no one ever wants to get into accidents, but life happens and luckily there were no injuries in our minor accident. With an older vehicle that has never had any issues and Liability-only insurance, we wanted to fix up our car as best as possible on a limited budget. Luckily, we found Loan and Tho's Auto Collision through a friend! We got 3-4 other estimates so knew what was reasonable and needed. Some shops will offer to replace everything unnecessarily (as if we had insurance to help pay), but Loan understood our situation and provided flexible options to stay within our budget. I initially sent in pictures for Loan to give us a ballpark estimate. She was super fast to respond and attentive (she prefers emails) the same day. Then we scheduled a time for her to see in person to confirm her estimates. That is when she provided us options and potential other items that may need additional work. After deciding to go with her, we then scheduled a time to drop off our car. Not only was she accurate in the estimated time needed (3-4 days), she was able to stick to our initial cost estimate, which was a major relief! Tho's is a family business and you can tell the flexibility and care they provide. Loan is super-nice and treats you like family. I honestly feel like we have family in the auto shop business! So you can totally believe the numerous endless 5-Star reviews and definitely should not hesitate to give Loan a call to earn your business. THANKS LOAN! read more

I am impressed by Linh. He is very professional and knowledgable. He gave me a good quote for fixing my car. I still have not decided to bring in my cay yet, BUT I am very comfortable with Linh's suggested service. I will definitely recommend this place to my friends. read more

My friend recommended this place to me after he had body work done on his BMW 528. I saw his car before and after the repairs and was highly impressed. I brought my car to Tho's Collision after someone rear ended me in a parking lot. I received 3 quotes from other shops that were all over $800 due to my pearl white paint and body work required. Tho was able to repair it PERFECTLY for only $300. Amazing work and quick turnaround. I highly recommend this shop. read more

I found this place on yelp. Then I decided to take my Lexus CT200h's body kit for painting and installing. They have a good service, good price, and good deal. read more

Tho's Auto Collision - After Installed my rear lip. - Body Shops Near Me - Westminster, California

See all

Loan is really amazing!! I was in a bad accident & didn't have a huge budget for repairs. Loan really worked with me to find the best deal and get that price down for me. She was very personable & its obvious she isn't just trying to take advantage of her customers. She seemed genuinely concerned when she saw the photos of my accident. I would come back here for any services I needed. read more

I like this place, this is the 2nd time that I had to bring my Truck in to get fixed up and made looking great again! Loan was helpful and courteous and kept me up to date via text messages! Thank you for getting my truck back to me! I appreciate the hard work and great communication! Thank you! I try to run my business in the same manner that Loan runs Tho's Auto and I definitely appreciated the calls, emails, texts, and ultimately getting my truck back to me looking better than before someone decided to run into my parked truck :) read more

I got in a fender bender with my Rav4. The door was mangled and the quarter panel pretty scratched up. Tho's Auto Collision gave me a fair cost and did an amazing job fixing it. It looks totally new. Great customer service. Courteous and caring. Highly recommended. read more

Right when I got my rear bumper back, my car got hit again. I knew to call loan right away to help me sort it out. She talked to the insurance and my car was worked on and back in no time. I am very happy with how well they fixed my car, and now it looks like a brand new car! I am super happy and will definitely recommend friends and family here! read more

Tho's Auto Collision - Body Shops Near Me - Westminster, California

Tho's Auto Collision is the absolute best! They provide great customer service and great results. I always come to Tho's for any body work my car needs. I am always impressed with their quoting process and implementation. Tho's was able to order the parts for my car, receive them, and fix my car all within 5 days. The reason it took 5 days was because I couldn't bring my car in till the end of the week, so it definitely could have been faster if I was able to bring my car in earlier. My car looks brand new and I know from past experiences that I can trust Tho's to deliver quality in an efficient time span and very reasonable price. read more

This review is seriously long-due. My family and friends have been taking our cars here for years. Tho's is the BEST. I recently took my car in due to some major body damage (border-line "totaled"). I seriously thought the car was a goner. When my insurance and Tho said that it could be fixed, I thought it would never be the same again. Good thing I was wrong. After Tho's was done, my car was better than new, both functionally and aesthetically. I was FLOORED. They even completely detailed my car, waxed it and everything. Not only did they do great work to my car, the service is amazing. I enjoyed talking to Loan, who is always professional and courteous. read more

Just moved to SoCal so didn't know of any good shops. Found these guys on yelp and was kind of skeptical cuz they look like your stereotypical low quality bargain Azn joint. Car I needed paint wasn't a bimmer but it's a newer model so I cared of the quality and decided to take a chance after seeing good reviews on yelp. Wow, color match was on point. No flaws and even better good price. I knew SoCal had cheap good food but shit, didn't know they got cheap good paint jobs too, OC is da shit. read more

I came here about a year or two ago to get a hardtop painted for my S2000. The paint techs sprayed multiple colormatched samples and asked me until I gave the thumbs up. The hardtop came out fantastic, even though I was warned of pinholes dots that happen when carbon is cleared due to a loose carbon weave. But the end product did not show any pinholes, and the color (Silverstone Metallic) was perfect at every angle. I highly recommend Tho's and Loan Bui, the lady that helped me out back then. My M3 was recently damaged by neighboring construction workers so I will be back quite soon :-). Thumbs up. read more

I rarely give 5 star reviews but Tho's definitely deserves 5 stars. I have brought cars in here twice for body shop repair (front bumper and side door). Both times Tho's has done a perfect job, delivered on time, and at an unbeatable price. Loan (pronounced "Lahn"), the manager, has taken my order both times. She knows her stuff and gave me two options- "less than perfect" at a cheaper price and "perfect" at a higher (yet lower than the competition) price. Loan gives great customer service and replies to inquiries very quickly via phone or email. I have had some bad experiences with a less-than-perfect job at MAACO Costa Mesa and find that Tho's offers both the best value and done perfectly. read more

During the entire process they were great. Professional, punctual and on top of that got the best price. Would definitely recommend. read more

This place was a recommendation and I love it! I had them work on some body work on my Infiniti g35 and the prices are fair, the work is excellent, and the staff and workers are all very nice. I would recommend this place to anyone looking to get their ride worked on read more

Tho's Auto Collision - Brand new grill :) - Body Shops Near Me - Westminster, California

Shout out to my girl Loan! One of the coolest girl you will ever meet. She knows her stuff, and will take good care of you. Loan worked with my insurance company from beginning til the end. She thoroughly inspected the vehicle before it leave the shop. Girl! wow the color match is amazing...cannot notice it was repainted. Just be patience and bring in early because they are busy all the time. Good luck Tho! read more

Tho's Auto Collision - Front bumper done right on a lambo ! - Body Shops Near Me - Westminster, California

See all