Andy & Darlene (the owners - hence A&D) have serviced many vehicles for multiple generations of our family. We're a large extended family too! Usually when you look for a mechanic, you want one that will turn you away more than they reel you in, and that is exactly how Andy runs their shop. He knows I have an aging car so we often discuss what is worth and not worth fixing at this point in time. On the rare occasion that he does have to repair my car beyond a routine oil change, he would go out of his way to inspect other areas as a courtesy (complimentary) that other shops would charge diagnostics for. It's a shame that there are some old complaints in these reviews because this shop has been a pillar of the community. Opened around the time I was born actually, so to claim that they are "out to get people" is disingenuous, it is clear that being open for 3 decades and counting means they are in it for the long haul - their reputation is all they have. I'm sure if there were some misunderstandings, speaking with them instead of running to Yelp would solve every issue. I'm just glad I got a mechanic I can rely on which is hard to come by nowadays! read more

The owner and his wife are very nice and honest people!! They've been taking care of my cars for the past few years and are always honest about pricing! Highly recommended read more

I went to A&D Auto Center change the oil and the rear light bulb of my Honda Civic. Andy helped me very quickly because he knew I had to go to work. Then he checked the light bulb and said it was a loose wire, not burned out. He changed the oil, refilled the tank (the water was low)... I only had to pay for the oil change. Thanks Andy, now I'm ready to go to work will be back for the next time for sure. read more

My cars are under the care of this amazing body shop. Can't express enough my appreciation for Their help!! Truly care and kind. read more

A&D Auto Center - Auto Repair Near Me - Westminster, California

I've been going to this shop for years. I refer pretty much everyone here and no one has ever been dissatisfied. Andy and Darlene have the best customer service that anyone could ask for. When I say you're in good hands...you're in great hands! It's hard finding a trust worthy body shop so trust me when I say you will not be disappointed. Thanks guys for everything that you for me! read more

A&D Auto Center - Andy is always explaining to me what exactly is going on with my car. I love that. - Auto Repair Near Me - Westminster, California

car fixed and ready to go, Amazing and Friendly services!!! The owner is really straight forward with the prices and gives the customers head up before repairing. read more

Very satisfied with the services here at this auto center. I got introduced to this place by my parents. Since then I always brought my car to them. I got my car fixed after I got into an accident and today I went to them for a front brake and oil changed. So far I trust this place and have them taken care of my car. Andy (owner) always gave me good and helpful tips and informations to maintaining my car. The place is narrow sometimes because others parked cars and there are other shops in the same area, so it looks more crowded. However, when you drive in to his shop, just parked the car and let him know what you come for and he will take care of it. Ask him anything about car and with his knowledge....he will try his best to help. It's not easy to find an auto center that I can rely on and trust them with my car, so I'm glad I got directed to this place. read more

A&D Auto Center - Auto Repair Near Me - Westminster, California

Went here to get my 2014 FRS upgraded with a new exhaust and underglow lights. BEST DECISION! Staff went above and beyond to make sure satisfaction is guaranteed! FRIENDLY + PROFESSIONAL! Will be coming back again! Highly recommend! read more

I've had the pleasure of having both my Lexus & Acura automobiles serviced here on multiple occasions & I can tell you that Andy & his wife Darleen are both committed to customer satisfaction & their quality of workmanship... I make an appointment & whatever service or recommended repairs my vehicle requires, he has my authorization to perform any work without having to call me because that is how much trust I have in this shop & the owner... this is how business relationships should be conducted... read more

Brought my own oil and filter for oil change labor only. The car is Ford Fusion. I was charged $35 and the excuse was it costs a lot to get rid of the used oil. Serious question: has anyone ever paid $35 for labor on oil change only for a 4 cylinder engine car? read more

Very dishonest shop owner Andy. My mom was in an accident where the 16 yr old girl just got her driver license and she changed to right lane and hit my mom 's car so hard on the right front bumper which was a total mess. My mom's friend gave us A&D auto shop 's number for towing because she saw its advertisements lots of times on Asian channel 18.12 IBC . My mom went ahead and let Andy fixed the car and our insurance agent contacted them. Andy and his wife were nice and explained how they were going to fix my mom's car. We are ladies and know nothing about cars. His wife even took my mom back home while I was away in school. They were nice but OMG, they did horrible job in painting the car which only 1 year, the pain started peeling off especially at the corners of the front bumper. They also charged about $7000 total cost of repairing and painting the car which luckily we did not pay anything. It was unacceptable for a business like this to get people's trusts easily and did very poorly. Please Don't Come Here if you don't want to pay extra for horrible and expensive services. Now we had to pay extra $$ at top service and honest (Fix Auto body shop in Irvine ) for repainting the front bumper. I rarely write reviews on Yelp but hoping that my review would help people to be aware of this A&D auto shop. read more

A&D Auto Center - Auto Repair Near Me - Westminster, California

This sorry excuse for a man takes advantage of women who don't speak English very well. I've been here multiple times and seen him lie directly to the customers face while happily taking their money and then performing shoddy and dangerous half assed work. Come in for a tire change, better make sure he remembers to tighten your bolts, come in for an oil change, better make sure he doesn't strip all the threading in your gasket so that you end up having to buy a new one. Many of you have mothers or sisters who may find their way here one day, and they're going to end up being taken advantage of just like the majority of his customers. This "man" doesn't get in trouble because the people he takes advantage of are nice people who most likely aren't confrontational, so as long as he doesn't get in trouble for his shadiness he'll continue to take advantage of people. Andy likes to act like a good honest guy, but I see right through him, he's nothing but a dishonest person who takes money from good hard working people, while at the same time putting them into danger, or causing their original car problems to become worse ones. If you want peace of mind that your car will be fixed correctly, don't come here, it'll only bring more frustration and bear you more costs. read more

One star meaning In order to post customer review otherwise it will not work on Yelp. I'm use to be victim got ripped off and got car scammed as same as gentlemen name Tony Ng. 2018 with such long bad experiences to where we all work hard and save money and hopefully looking for truly good quality and trustworthy car repairs shop like this shop for car, and my time was maybe early 2019. OMG, I'm deadly dearly so wrong for as long as I live for being readings all good reviews from who know where on earth's that star they getting from???? So I brought my car for oil leaked from head gasket need to be fix for two days and then when the car shop owner call ready to pick up, but then when I arrived to shop then owner said your car power steering going badly with a lot of noise who knows where it coming from?? ( not to mention when I bring car there and absolutely no problem with the power steering at all ) and now he told me power steering needs replaced??? What the hell? WTK? But then I have no choice because I'm already there at the shop, and the end up my billing repairs went to ceiling from hundreds to thousands?? .So I have had with this car repairs shop ripped off with the parts from good to bad = repairs + replaced.. Please, from every one or anyone who needs car repairs and remember don't go with 4 to 5 star reviews because those star they getting from themselves and lots of friends who written and posted just to BAIT your wallet money from your working hard and tried to save money for family and friends and THEN the end up some scammer car repairs shop like this one. Please be aware and be alert before making any decisions regarding to for your car repairs without repairs.......God bless and watching out for people who soft heart and easy believer on 4-5 star reviews... read more

AC blows hot air. Took it too Pep Boys initially, they charger me $60 for diagnostic only (did not fix anything) and claimed that the electronic control module was the issue and a new one would cost $500 or more and I had to wait for them to order it. I took my car to. A&D after and they immediately found the issue which was a leaking metal pipe. They took the pipe out, welded it, and had the AC fully functional for me the day after all for just $325. 11/10 highly recommend. read more

Andy the owner was a great person and very thoughtful helped me out in a time of need before the holidays. Highly recommend going to this shop if you have any problems with cars you won't regret it. read more

You know, he is doing great, but the important thing that you can see there is (HE IS HONEST PERSON) I'm really happy about my car and the repair price. :) read more

I got an oil change today and the guy was really nice friendly and he did a good job now my car is running better. This is a really good place to get your car fixed here ! I would totally come back ! (: read more

If you're looking for an honest mechanic with the best rates you can find, you've hit the jackpot! I only became responsible for my own car this year, and as a young female who knows nothing about cars, I've been really anxious about auto shops scamming me for all I'm worth. I finally made myself get my car looked at before it exploded, and Andy was more help than I could have hoped for. I told him I didn't know what was wrong with my car other than needing an oil change, so he said he'd take a look and was kind enough to give me a water bottle while I waited. I've pretty much been ignoring my car's maintenance as if not thinking about it would prevent anything from going wrong, and expected to pay a ton for it in repairs now. When he came back he told me he would change my oil, but there were so many problems with my car that it would be better if I saved my money for another car instead. I was more surprised that he was telling me this than the news itself! He pointed out to me which parts were broken, how much he'd charge to repair, and gave me a timeframe on how long I could keep driving my car safely (so I'd know how much time I have to save up). He also told me I needed to replace at least two of my tires asap but he didn't have them, and pointed me to Lee's USA Tire Club up the block to buy used ones for a good deal. After he changed my oil, he then taught me how to check it myself and let me keep his rag for wiping the oil stick off. I'm still floored by the level of personal caring. Even with finding out my car is a garbage death trap, I'm still thrilled about having found an auto center I can trust! (also, bonus points for not scolding me about not learning Vietnamese like with every other customer service experience I have in Little Saigon) read more

Very bad paint job on new bumper and a very dishonest shop owner! The paint starts to peel off after 6 months. I brought it back but the lousy shop owner wanted me to pay for the fix!? Never come to this shop ever again! read more

A&D Auto Center - Auto Repair Near Me - Westminster, California

I was showing my father the local attractions when my radiator over heated and started spraying fluid everywhere. We happened to be in Westminster (about 30 mins from my home), so I yelped mechanics and saw A&D had good reviews. I called them and they offered to take care of us right away. Andy gave me a very reasonable quote and said it would be ready within a few hrs. Unfortunately, my car suffered a few years of snowy conditions out east and is very rusty. As soon as he saw the job would take longer than expected due to rust, he called me and gave me the new time frame. He still had it ready within a day and stuck with his initial quoted price despite the job taking longer than initially expected. Even though it is a drive for me to get my car to him, Andy's honesty and attention to detail has made me a loyal customer. As long as my cars can make the commute to the shop, all my repairs will be done at A&D. read more

Great service and great work. Very honest pricing and not trying to upsell you. They have been around for a long time and continue to do wonderful work. If you need anything fixed here they'll make it happen. Andy and Alex FTW! Pay cash and get a better deal! read more

Came here on August 6th to get an oil change and to install all 4 tires on my 2001 Acura TL: (1) Oil change - $60; he stripped my threading for the oil pan plug which is now going to require a completely new oil pan (2) Tire installation: Now this is where it became extremely dangerous and showed gross negligence. I've been driving for a week and have been hearing strange noises coming from the back of my car--I did not have time to go back to get this looked at, so I had my boyfriend's dad, whom used to be a mechanic to take a look at the issue. That's when he found out all 5 lug nuts on my left rear tire were completely loose (you could turn the lug nuts with your bare hands), they did not bother to tighten them. This is extremely dangerous because I have been driving on the freeway for 4 days not knowing that they screwed this up badly. The tires could've came off on the freeway and caused me to wreck plus fatal injuries to those who could have been possibly hit by the tires that's traveling 65 mph+. He also charged me $560 (included $60 labor) instead of $277 for all 4 tires plus $60 for labor which is around $330 total. He specifically told me the tires would cost $500 just from ordering at a tire warehouse, however he left the order sheet inside my car and this is when I found out that the tires only cost $277.64 total. This wasn't my only bad experience with this shop. Another time I went to get my radiator coolant filled and the mechanic did not close my radiator cap and sent me on my way. This then caused hot coolant to shoot out of my radiator and overheat my car. I had also witnessed him taking advantage of another customer who came in to get her AC fixed. After she had her AC "fixed" she left and came back with a complaint that the AC felt no different. He waived her off and insured her that it was fixed and the problem she's experiencing is just normal due to weather temperature from outside. This is total bullshit. If you care for your own safety and safety of others and your vehicle, do not give this place any business. They will mess up and then blame you or waive it off like it's no big deal even though you paid money for the service and expect it to be done well. Untrustworthy, possible scammer and negligent-- this is how I would describe this place as a whole after coming here on multiple occasions for smaller problems that should've been fixed but were instead half-assed attempt of fixing your car and charging you ridiculous amounts. read more

Dishonest place never sign any paper unless you see how they fix your car first they fix my rear bumper like shit, mess up front passenger paint later ask owner Andy to fix it but he ignore . No Good!!!! read more

Unfortunately I now live further away from this shop, but when I need an honest straight answer I trust this shop. Its a smaller mom and pop shop, but the owner gives straight answers, is thorough and knowledgable. If you ever have the pleasure of going there, you will quickly realize how completely ridiculous those 3 negative reviews are on here of their work. These guys are straight shooters, and unfortunately I have to drive 50 miles to get my Avalon fixed here...but I'll probably do it. read more

I was referred to A & D by a friend after a run in with some freeway debris, literally. I called in and dropped off my car that morning. I met with Alex who inspected my car and gave me a rough estimate of the damages from what he could see. From there, I reported the claim to the insurance company. They sent out an adjuster and Andy, the head honcho, handled the rest. From drop off to pick up was about 8 days. And that's with a car that was towed to the shop and in undrivabe condition. Great service. Good attitude. I will definitely be coming back for any of my auto repair needs. read more

They've changed a bit. I think they're still good people but they are a bit pricey now. Shop around. Their paint jobs from 3-4 years ago are still decent, though. Just never let them(or anyone) Paint anything with rust unless it's a true shop that insurance will stand by(when insurance is paying out, it usually comes with a lifetime warranty) read more

I had gotten 5 estimates done to repair my bumper (wife did it, not me!), and Alex offered the most competitive price. He also offered the fastest turnaround time (24 hrs), and even stayed 30 minutes past his closing time to accommodate me. I picked up my car within 24 hours of dropping it off, and the repair was awesome. My bumper looked as if my owner didn't run me into the garage wall because she misjudged the distance after living in the same place for 5 years. Hypothetically speaking, of course. read more

I have been going to A&D for over four years, and within those four years the owners, Andy and Alex (brothers), have always welcomed me with open arms. From a simple oil change, to fixing my entire car from an accident. They collaborated with AAA and finished my car in the estimated time frame. The prices were reasonable and they're both so honest with the mechanical technicalities, that I am not familiarized with. I will continue to get service here. Especially since it's so close to Asian Garden Mall... great place to kill time. read more

I have been going to Alex for all these years, and I will continue to go to him for all my car needs. He is very trustworthy, and will not up-sale you anything ever - if anything he actually tries to save you money on things that can be delayed/ or still ok to use without sacrificing your safety of course. read more

I was involved in an accident with my Mercedes and was referred to this place for body repair. Needless to say, I was skeptical since I had never heard of them and I live several hours away. I usually only go to a Mercedes dealer. Well, Andy was the best! I could tell right away that he had integrity and was trustworthy. He not only did an incredible job with the repair but did a few extra things without charging me. In the future, I will do everything I can to come here with any auto repair or body work needs and will refer my family and friends. Its hard to find someone you trust in this industry, but this place and Andy are the real deal. Thanks Andy! Steve read more

Don"t go anywhere,I trusted A&D. Any problem, don't worry, leave your car To A&D. You 'll be happy after all.Trust me.I been staying with A&D almost 20 years and always satisfy.Thank You Brothers Andy & Alex. From: Phuong Tran (Pasadena). read more

The owner & the mechanic here know car (well I don't know much). They did great job with authentic parts. Been here a few years already. Will be back read more

I went there this morning then I met Andy. He is very honest person I've ever met. He knows exactly everything technical knowledgeable. We had done with two Accords timing belts at this shop and they changed everything parts from dealer. I'll come back here for next service. Five stars vote!!! read more

A&D Auto Center - Powerful back on our cars. They did a great job! - Auto Repair Near Me - Westminster, California

Asked if they could fix my door since it won't close and he said no and wouldn't explain why until after I asked another several times. Then gave me the excuse that I had been in an accident which I have not. The damage to my door is from me not being careful when opening the door. The man was super rude, never going back. read more

I brought my Honda Accord 2006 to this shop to change timing belt. Unfortunately, I had very bad experience because the owner was NOT honest. He gave me a quote of $720 for both labor and DEALER parts. I fixed at his shop because he promised to use DEALER parts. When I picked up my car, I asked him to write down that he changed with dealer parts, but he just wrote "OEM". When my brother called him, he said that OEM is Honda part; and he told us that if we checked with the flash light, we will see the brand "Honda" on the parts. How could we check anything beside the Serpentine Drive Belt? Sadly, when we checked the Serpentine Drive Belt and it is NOT Honda part (it is a cheap Bando belt). If he did not use Honda part for the belt, I did not think he used Honda parts for others components. Nor did he changed all the parts as he promised. We called and asked him nicely to show us the invoice, but he refused and raised his voice. If he was honest, he could show me the invoice. After,I know what he did to my car, I check my brother car, which he replaced the starter(also promised honda part). It is not either. He has all 5 stars reviews before; I just wonder, how lucky they were. I think he should remove it from his ads. read more

I am so glad that I found this shop and met Andy. He is truly an honest auto mechanic. I simply needed an oil change but turns out that the place I brought it to last over torqued the drain plug fusing the washer to the drain bolt but Andy went out of his way to fix the issue and he uses top quality synthetic oil in his oil changes. Even though the shop is a bit out of the way, I will continue to visit them for all my mechanical needs. read more

i wish i could give no stars, gives no fucks about the customer, wouldn't even look at my problem.

I was new to the orange county area and had a hard time finding a good honest mechanic. The 1st guy I kept trying to oversell me and over charge me and put cheap oil in my car. I'm glad to find someone in orange county that uses quality synthethic oil in my car so I can have an oil change every 5k miles instead of 3k miles. I had my transmission fluid change, drive belt replaced, air filter, spark plugs, and tires rotated for a low price. The transmission fluid he used was also OEM. I now have him servicing my car as well as my wife's car. read more

I found this Angel on Yelp last year when what I thought was a transmission problem with my car. Took it in to Andy and he quoted me about $2600 for a tranny repair. I told him to go ahead and fix it. Low and behold he had some amazingly good news for me, it was a wiring problem. He saved me $2000. I was so happy that I actually cried. How often do you get a mechanic that you can actually trust? Took my car back again this week to have the power windows fixed and also asked him to check my A/C since it hadn't worked for many years. I was told it was going to be expensive for the problem with the A/C so I said just fix the windows. He called to tell me he could fix EVERYTHING for $500. Andy is the most honest mechanic on this planet. I highly recommend A&D for any problem you have with your car. BTW he also gave me 50% off labor! Who does that? Thank you so much Andy for all you have done for me. You're a life saver! read more

At first I bring my car to Andy or Alex at A&D Auto, they fix my front bumper okay I'm satisfy that's why I coming back for the 2nd times they do like sh****T fack up my car, they put after market bumper but the cut still open no detail and make a scratch on my trunk, they didn't say sorry anything and i ask them to touch up the paint they ignore and when they paint the bumper make mess on my left side passenger door the paint feel rough. I paid to get new bumper not to damaged and make mess on my car. this guy dishonest I will never ever coming back .... pls stay away from this guy, NO GOOD!!! they just want the money but do the job like sh***T! read more