Troy and Andrea, with Thor's Hammer Construction, were complete lifesavers. They turned around a horrific experience with a first contractor, and gave me a result that I look forward to seeing in my home every single day.
My house project was to cover the popcorn ceilings in two bedrooms to save the cost of removing the asbestos-positive material. I had hired a contractor previously to apply 1/2" drywall to the ceilings, mud it, sand it and apply texture to finish it off. I also hired him to frame out my attic entry (located in one of the bedrooms) to cover the popcorn and to give it a nice clean look. He, however, gave me a very dissatisfactory finished product. You could see every seam in the ceiling, the attic entryway had rough finishes and uneven/angled walls, the ceiling edges were rough and had gaps in the mud, and his texturing was sloppy and very uneven. Even after finally getting him to come back to fix his poor craftsmanship, he left me with an eyesore of a final product and extreme lack of professionalism and customer service during a phone call.
I called up Thor's Hammer and explained my current situation. Troy and Andrea came over to the house right away to look over what I was left with. They were shocked as well by the work done previously, and were ready to start the project next day.
Once work started, many safety issues and concerns arose from the work done by the first guy. The sheetrock wasn't even securely screwed into the studs, and over time, the ceilings would've sagged and dropped. Troy even found one small section of drywall that was only secured by mud to the surrounding sheets. It wasn't screwed to the studs at all. Troy and Ruper resecured all of the sheetrock with longer screws, watching the existing screws pop right out of the ceiling, proving they weren't secure.
I'm so incredibly happy that I called Thor's Hammer Construction to have the work redone. I know my home is much more safe to live in now. Aside from that, my ceilings look smooth and texturing is even. Troy even built a new frame for inside the attic entry and added molding to the ceiling to finish it off. He also took the time to caulk the ceiling edges to fill in any gaps to ensure a smooth finish. Everything looks so beautiful!
Troy and his partner did amazing work and were so willing to walk me through their work process and every step of the job. It was a night and day experience between them and the first contractor. Everyone was extremely professional and so understanding of the experience I had just gone through. They have gone above and beyond to make me happy, and they are still working with me to provide written documentation and photos, so I can take the next steps to try to get me money back from the first contractor. I highly recommend Thor's Hammer Construction, and will continue to use them for future projects. read more