First and foremost, I'd like to clarify that I have no issues with Dr. Thompson, herself. She is kind, considerate and knowledgeable, and took the time to answer all of my questions. However, the poor communication and unprofessional nature of her support staff led me to find another doctor. When I first contacted Dr. Thompson's office to set up a new patient appointment, I had to reach out three times over the course of several weeks in order to have the new patient paperwork sent to me. This should have been a red flag. Several months later I needed to have an immunization verification form signed in order to sign up for a class at FSU. What should have been a quick signature turned into a drawn out ordeal in which my emails inquiring about the status of the form went unanswered, and I ultimately had to show up to the office when it opened in the morning to obtain the form. While the receptionist apologized and chalked it up to the office being short staffed, the fact that I reached out on five separate occasions to remind her about the form before coming into the office myself leads me to believe otherwise. read more