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    Thompson Truck Group

    4.0 (1 review)
    Open 6:00 am - 6:00 pm
    Updated 3 months ago

    Services - Thompson Truck Group

    Commercial truck repair

    RV repair

    Commercial truck dealers

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    Worldwide Equipment - Chattanooga

    Worldwide Equipment - Chattanooga

    1.0
    (4 reviews)

    I was in need of a Straight truck with a big box, minimum opening of 100 by 100. Junior Bloodworth,…read morethe salesmen sent pictures with him measuring 101 by 102. We had phone conversations about the rear opening, it had to fit a customer's piece that is 96 by 96 so it's imperative the rear opening is larger than the standard 94 x 97. Long Story short, I prepaid for the truck, flew my driver down who never measured the rear of the truck like i asked. Drives back to CT, the truck is the standard 94 x 97 opening. I guess it's on me for trusting Junior wasn't a liar and that my driver did as i asked. Oh well, after 32 years in business I should have learned not to trust people.

    We bought a 2009 Volvo 780 here. Happy with the sales process and the price. The shop is a bit…read moreslow and not great on communication, they have not called us once in three service visits to update us. We had an a/c problem in the first week. Even though we bought the truck "as is" they fixed the a/c and charged us only for the parts. It was about $1,700 in labor. I feel like I should rate higher but the fact is, after three service visits for a constant regen problem, I have now taken the truck to another dealer where I will have to pay again for the service instead of getting these guys to do it for "free" So far, their "free" service has cost me over $14,000 in revenue edit* 110 days after purchase the truck died and needs a complete rebuild. Not really blaming the dealer but it is suspicious that the oil was changed when we bought the truck. First thing most buyers want is an oil sample. Should have been a big red flag. In the first 110 days this truck was in the shop for 30 days. not a good ratio. Just had a VP at their corporate office tell me that a promise made by the General Manager means nothing if they did not put it in writing. Avoid this company.

    Premier Truck Group of Knoxville

    Premier Truck Group of Knoxville

    2.7
    (7 reviews)

    Came by today (3/23/19, Sat) to purchase a couple parts at the after hours parta department. The…read morestaff was very friendly & helpful. It wasn't busy, so we were assisted immediately. The location is conveniently located off the 40 & next to the Pilot. Also, this is a big location open Mon-Sat! Check out the hours for availability. There are several bays with express stations. There is a large, comfortable driver lounge with several seating & tv, multiple vending machines, and clean restrooms- in case you have a wait time. There are also pet designated areas, in case you visit with your pet. I travel all over the USA for work & aim to provide honest reviews for locations that I visit. You can check out my blog series on IG: @dennixo comment on my latest post with #YELP, so I know you're from this app! YT series coming soon!

    Be aware scam alert!!! I have sent my truck driver because…read moretruck was having issues. He went they said they have run full diagnostics and found all the battery needed to be replaced and connectors (freightliner). They have quoted us almost 1k and we had not much but to agree, no wonder why they require cash only please save the hassle and pay with your credit card. Anyways as soon as driver went on the road after driving for some time same issue nothing changed so we needed to sent him another closes shop. Once he went there as soon as they opened it up they said it requires new batteries driver tried to explain them that it has already been changed but guess what nothing has been replaced and all we got charged for nothing but just for some check up((( please see yourself i will be attaching all of pics before and after also invoices and explanations from the second shop!!! We have tried calling and contacting them no response at all only ignored calls!!!

    Thompson Truck Group - truckrepair - Updated August 2026

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